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Quality Control Communication Skills

Myrtle Beach, SC
September 29, 2023

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Mike Smith

Florence, SC 864-***-****

Experienced Manager Specializing in Organization, Analytics Highly competent professional with proven military experience and strong analytical skills. Demonstrated good communication skills and public speaking skills, in combination with excellent negotiation skills. Responsible for helping build up a business by identifying new business prospects and selling products. Experienced in searching out new business leads and trends. Dedicated to finding cost-benefit solutions and addressing all needs of existing and potential customers. Displayed critical thinking and problem-solving skills while providing superior knowledge about the industry and the company’s brand awareness. Ensuring current customers have the right products and services, identifies new markets, and pitches prospective customers. Eager to master new challenges in a progressive environment, and contribute to the overall growth of a respective company. CORE COMPETENCIES

● Leadership skills ● Managing Crews ● Organizational skills

● Communication skills ● Problem-solving skills ● Quality control

● Analytical thinking

● Detail-oriented

● Rapport building

● Talent development

● Relationship building

● Time management

● Research and strategy

● Product knowledge

● Collaborative skills


Field Accounts Supervisor 10/16 – Present

ICE Recycling, LLC, Lake City, SC

Collaborative leader in charge of overseeing ICE personnel. Making sure work requirements are met while minimizing costs and improving profits. Taking care of on-site contract concerns and issues. Engages in hiring and training of employees on the use of forklifts, balers, and different equipment needed to accomplish standard tasks. Ensuring all employees follow contractor work and safety procedures. Worked across a diverse range of industrial settings.

● Demonstrates strong leadership and communication skills while successfully managing the team

● Ensured customer retention by maintaining long-term and profitable customer relationships

● Executing and supervising clients’ plans while analyzing market trends and market demands

● Supervising multiple programs and team members, simultaneously increasing sales revenue

● Monitoring team performance to achieve productivity and reach the company’s standard goals Assistant Store Manager 03/16 – 10/16

Dollar General, Charleston, SC

Assisted with the coordination of all store duties, such as inventory, store orders, and quality control. Received vendor products, managed product placement, and monitored costs. Controlled staff working hours, and overall productivity in addition to handling bigger and more demanding sales. Supervised the store and ensured effective operating, while motivating the staff to keep the customers satisfied. Monitored inventory and ordering of merchandise based on demand and needs.

● Managed successful talent development while hiring and training new sales associates

● Supported the manager in the daily operations by completing tasks on time

● Carried out the directives of the manager and owner according to business plans

● Ensuring a high level of customer satisfaction following the needs and trends of a focus group

● Maintained outstanding store condition and visual merchandising standards Logistics Associate 06/15 – 02/16

MAU (BMW), Greenville, SC

Kept a neat track of inventory and quality control. Served for a variety of logistical needs and enhanced the customer experience on a global scale. Established extremely high standards of excellence in terms of performance. Assisted in the management of an organization's logistic systems. Dutifully followed the schedules of product distribution.

● Worked under pressure using all the knowledge of time management

● Showcased strong problem-solving skills while analyzing possibilities for a quick progress

● Continually advocated improvement on the competitive environment market

● Worked across diverse teams in supply chain management

● Managed how resources are acquired, stored, and transported to their destination Field Accounts Supervisor 12/12 – 06/15

ICE Recycling, LLC, Lake City, SC

Responsible for overseeing ICE personnel. Making sure work requirements are met while minimizing costs and improving profits. Taking care of on-site contract concerns and issues. Engaged in hiring and training ICE employees on the use of forklifts, balers, and various other equipment needed to accomplish different tasks. Ensuring all employees complied with the contractor’s work and safety procedures. Worked across a diverse range of industrial settings.

● Successfully managed the team proposed relevant sales strategies

● Maintained long-term and profitable customer relationships

● Executed and supervised clients’ plans with excellent communication skills

● Oversaw multiple programs and team members, managing better sales achievements

● Monitored team performance using all the resource for development Operators Assistant 04/11 – 09/12

Staffing Agency, Greenville, SC

Provided assistance to the operator in all aspects of paper recycling. Facilitated the timely completion of all administrative tasks. Provided guidance and displayed strong expertise to conduct all tasks in a timely manner. Responsible for procurement of all necessary materials, pallets, measuring, while inspecting the finished products to ensure adherence to all quality standards. Placed products in proper areas and prepared items for shipment.

● Supervised daily operations of the organization following the procedures and standards

● Regarded as an achievement-oriented professional with plans for completion of all administrative tasks

● Ensured operational excellence to comply with all quality standards

● Oversaw all activities of specific departments and areas within a company

● Set goals for performance and deadlines, making sure they are meeting company goals Unit Supply Specialist 05/07 – 05/10

SC National Guard, Columbia, SC

In charge of supervising and performing various tasks, involving the general upkeep and maintenance of all Army supplies and equipment. Adept multitasker with an ability to prioritize in a fast-paced environment, simultaneously handling inspections, inventory management, loads, unloads, segregates, stores, issues, deliveries, and turns in the organization as well as installation of the supplies and equipment. Prepared all unit and organizational supply documents. Maintained an automated supply system for accounting of organizational and installation supplies and equipment.

● In charge of confirming the Army's supplies and equipment are kept in good condition

● Responsible for ensuring that equipment has been well documented paying attention to details

● Excellent with computers and typing, while working in various programs

● Very good organizational, time management, and product knowledge skills

● Multitasker with an ability to prioritize daily duties in a hectic environment PREVIOUS EXPERIENCE

Inventory Control Clerk 09/99 – 12/06

TNT Logistics (Michelin Tire Dist.), Laurens, SC

Inventory Analyst 04/07 – 10/07

BMW (Spherion Staffing), Spartanburg, SC

Order Selector 04/97 – 06/99

PYA Monarch, Greenville, SC

Order Selector 07/93 – 10/96

BI-LO Distribution Warehouse, Greenville, SC

Subsistence Accounting NCOIC 09/85 – 06/93

US Marine Corps, Jacksonville, NC


Army Signal Academy 2008

Certificate of Completion Information Technology(25B), Augusta, GA Marine Corps Support Schools 1986

Certificate of Completion Warehousing, New River, NC

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