General Manager Customer Service
Resume:
Jerremie Mark Gabriel
**** ********* **, ******** ******, CO 80925 307-***-**** ***********@*****.***
Profile
A hard-working individual and I take pride in whatever it is that I am doing. Eager to gain more experience and not afraid to accept new challenges and very much open into learning new things. Flexible and open to adapting to whatever is needed to achieve a certain goal.
BANQUET MANAGER RAMADA PLAZA BY WYNDHAM JUNE 2021- PRESENT
Recruit, hire, train, and coach over 15 staff members on customer service skills, food & beverage knowledge.
Create weekly schedules for the banquet servers.
Coordinating with the organizers of events and with the Executive Chef to make sure that an event will go as planned.
Making sure that everything is set up and up to standard for an event and that the food will be served in a timely manner.
BANQUET SERVER HOLIDAY INN FEBRUARY 2019-JUNE 2021
Set up tables, chairs, stages, dancefloors, sound systems, and buffets
Serve food in buffet or plated service.
Bussing plates and cleaning convention rooms.
FRONT DESK ASSOCIATE FAIRFIELD INN AUGUST 2018-2020
Checking guests In and Out.
Answering inquiries from guests
Settling guests bills
Making guest’s reservations
Blocking guests’ rooms
RESTAURANT SERVER HOLIDAY INN MARCH 2018-FEBRUARY 2019
Take orders and serve food.
Opening and closing side duties.
Handling guest’s bills.
Upselling food and beverages.
Education
BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT JUNE 2015-MARCH 2018 PHINMA-ARAULLO UNIVERSITY, CABANATUAN CITY, NUEVA ECIJA, PHILIPPINES
DIPLOMA IN CULINARY ART 2015-2016 ANGELES CITY, PAMPANGA, PHILIPPINES
References
Khay Ann Sta Cruz
Ramada Plaza by Wyndham
Restaurant Manager
Elizabeth Ramsay
Ramada Plaza by Wyndham
General Manager
Ramon Dela Cruz
Fairfield Inn by Marriot
General Manager
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