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Customer Service Financial Reporting

Location:
College Park, MD, 20742
Posted:
September 29, 2023

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Resume:

Andrew Saio Turay

**** ******** ******, ***********, ** 20784, 240-***-**** adz1ds@r.postjobfree.com

Fully Work Authorized No Visa Sponsorship Required

PROFESSIONAL SUMMARY

Experienced banking professional with over 8 years of banking experience skilled in banking, and control procedures, and processing financial data. I am a high-quality business relationship builder. I am also skilled in banking financial analysis, reconciliations, general accounting, and financial reporting. I am a committed and enthusiastic individual who enhanced growth with available resources.

KEY SKILLS

Ability to learn and adapt to new technology platform

Cash management skills

Strong customer service and sales skills

Accounting: Analyzing and preparing financial reports, financial statements, journal entries, bookkeeping, processing data, internal and external audit, cash management, general ledger, reconciliations, data analysis and international financial reporting standards (IFRS)

Excellent written and verbal communication skills

Detail-oriented and problem-solving abilities

Outstanding analytical and problem-solving skills

Computer Skills: Strong Microsoft Office (Word, Excel, and PowerPoint), Microsoft Great plains, Oracle PeopleSoft and QuickBooks

Language Skill: English

PROFESSIONAL EXPERIENCE

Branch Manager 10/2021 - 7/2023

Vista Bank (SL) Ltd, Freetown, Sierra Leone

A banking institution with over 2000+ employees.

Assessed local market conditions and identified current and prospective sales opppportunities while meeting all goals and metrics

Developed and forecasted financial objectives for the internal and external sections for the bank and excited quality business plan thereby contributing 50% to overall profit.

Provided training to other branch banking personnel by developing their skill thereby reducing margin of error by 80%

Addressed all customers and employees’ challenges satisfactorily by increasing values and marge customer base generally for the bank.

Adhered to high quality ethical standards and regulation and producing reports in accordance with banking laws and Internaational Financial Standards

Stayed alert and abreast on competitive issues and provided reports and updates on market movements and penetration.

Performed other duties as required by Managing Director and CEO.

Branch Head of Operations/Accountant 3/2017 - 10/2021

Vista Bank (SL) Ltd, Freetown, Sierra Leone

A banking institution with over 2000+ employees

Received, processed, and posted all back-office transactions including bank checks, salaries, and transfers for the branch, and processed all daily balances of domestic and foreign currencies accurately.

Assisted the branch managers in the implementation of business plan and strategic operation to achieve monthly targets.

Managed the day-to-day accounting and financial operations of the bank and reported the financial results to the CEO and d advisors.

Supervised and monitored the entire branch staff, branch operations (Deposit collections and loan disbursements) and maximized profits and lower risk potentials.

Supervised and managed all call-over of daily transactions of the branch and ensured any exceptions are registered and corrected promptly.

Checked all various entries raised are fully and properly authorized with accurate details.

Handled all fast linked transactions in-line with approved guidance and proper procedures thereby controlled risk oner 100%, as well as processing other bank checks for clearing before postings into customers’ accounts.

Performed other duties are required by CEO and d Managing director.

Cashier/Teller 4/2015 - 3/2017

First International Bank (SL) Ltd

A banking institution with over 2000+ employees.

Reconciled cash drawer balances daily to ensure accuracy and transparency.

Prepared bank deposits by recording incoming cash deposits into electronic accounting system.

Verified all checks signatures and matched them on file for all accounts holders thereby reducing banking fraud.

Managed customers records and accounts including deposits, withdrawals, interest payment, fees, and other charges against their accounts.

Explained banking policies to all customers and helped them open new accounts and make deposits and withdrawals from existing accounts.

Performed other duties as required by head banking operations and other senior banking personnel.

Admin and Finance Officer 3/2014 - 4/2015

Esscon services (SL) LTD

A financial service for consulting and advisory services with over 500+ employees

Monitored budgets and expenditures and contributed to budget planning and controls.

Ensured all financial records are properly authorized, recorded and filed adequately with supporting documentation.

Prepared salaries and allowances, and recorded deductions from staff emoluments, and prepared staff pay slips and pay advice.

Prepared staff NASSIT cards and helped in the preparation of audit, for the company.

Maintained all stock records of stationery and updated stock cards accordingly.

Assisted the admin and personal manager in the appointment of staff, and organized staff’s files and records.

Monitored all staff’s welfare, and updated management on all staff’s regulations.

EDUCATION

Bachelor of Science in Applied Accounting 2013

Institute of Public Administration and Management - University of Sierra Leone, Sierra Leone,

Ranked country’s top-rated business university accredited by Ministry of Education



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