Post Job Free

Resume

Sign in

Customer Service Data Center

Location:
Atlanta, GA
Posted:
September 29, 2023

Contact this candidate

Resume:

Kai Christopher Pace

ATLANTA, GA

678-***-****

adz1ay@r.postjobfree.com

PROFESSIONAL SUMMARY

Highly skilled customer service oriented and experienced Engineering Technician, UPS Technician, Craftsman & artisan with management,logistical, administrative, coding, and leadership skills.

EXPERIENCE

Clean Hands Safe Hands- Installation Engineer/ Customer Account Satisfaction

●Plays integral role on a small team for a multinational tech/ health company solely focused on reducing infection rates in hospitals.

●On site Maintenance/ Customer satisfaction. Account verification and upkeep.

●Email verification and upkeep of customer accounts.

●Hardware accountability; packaging, assembly, and return.

●Communicate effectively across a spectrum of departments in house, and customer focused accounts to ensure reliable product function.

●Coding and set up of customer badge reels for tracking purposes.

●Coding/ Commission functional mesh network across multiple healthcare systems nationwide.

●Keep record of maintenance activities via company app and excel.

●Onsite training of doctors and nurses on infection prevention systems .

●On-call customer support to streamline business practices and workflow.

●Oversees transport and logistical flow of customer requests and product from start to finish of customer commissioning relationships and upkeep.

Cloud Kitchens- Food management

●Oversees the management of over 60+ kitchen facilities and 100+ restaurant vendors ensuring the smooth operation of day to day food and entrepreneurial needs.

●Testing and troubleshooting of automated robot food delivery systems

●Facility management

●Provides solutions for vendors in reference to kitchen spaces that are currently being occupied

Sept 2021- July 2022

Exponential Power - UPS Technician

●Provide back-up power solutions to multiple critical power grid connected sites around the country

●Build, maintain, craft, and repair various systems of battery storage racks

●Assist in the installation of battery systems

●Cleaning, maintenance, crafting, and start-up of data center UPS systems

●Program various recording systems, monitors and methods of online UPS and battery systems

●Crafting wire systems and diagrams

Blaze Sports - Volunteer

September 2021 - Present; Atlanta, Ga

●Assist in set up, conduction of, and breakdown of various sporting and field events for Disabled Children and Veterans.

Traveling volunteer Co-Op

March 2021 - June 2021

●Traveled to various states including Louisiana, Texas, and Florida for community relief efforts

●Built housing and home structures/ fashioned basic plumbing facilities

●Community building and outreach

●Covid-19 relief effort

United States Navy, USS WASP — Machinist Mate 3rd class

January 2017 - February 2021; Sasebo, Japan

●Performed maintenance and repairs on 600 psi steam driven boilers

●Operated, performed maintenance, on 3 shipboard 2500kw, 4009 amp GE generators

●Tested samples of water and chemicals taken from boilers and other systems to ensure safety as well as longevity of machinery

●Supervised technical tasks of over 10 or more personnel

●Trained new operators on both job responsibilities as well as safety issues and standards

●Experienced Pump technician

●Experienced Forklift operator

●Knowledgeable and skilled at maintaining various piping systems spanning a variety of water, oil, fuel systems

●Trained large groups on a variety of categories on a regular basis

●Presentation of spaces, concepts, materials, and knowledge

●Drew, created, revisioned, and maintained multiple schematics of a litany of systems

SKILLS

●Damage control expert( firefighting, toxic gas, flooding and related casualties / cleanup)

●Exceptional mechanical knowledge necessary to repair malfunctioning boilers

●Proficient in math and the application of concepts

●High level of organizational skills needed to track and record information about multiple systems

●Capable of understanding and interpreting gauges and test results

●Self motivated & dedicated

●Record of maintaining high employee safety

●Artisan of wood, metal, and textiles

●Conceptualize thoughts, ideas and bring to life in spoken, visual, or digital form

●Data center power supply infrastructure and cloud management engineering capabilities.

EDUCATION

Southern Polytechnic State University/Kennesaw State University —

August 2013 - May 2015; Marietta, GA

-Civil Engineering Technology Major

- Highly involved in campus life and event organizing

- Obtained exclusive position on freshman campus initiative team

- Proactive in community and outreach efforts

Art Institute of Atlanta

August 2022- Present

-Digital design/ fashion design major

-Proficient in Photoshop image altering application



Contact this candidate