Real Estate Customer Service

Daretha Paul

Licensed Realtor / Sales & Marketing

Fort Worth, TX 76107 214-***-**** adz19n@r.postjobfree.com PROFESSIONAL SUMMARY

Business Development professional who holds an active Real Estate License with 15+ years of experience generating sales by implementing strategic approaches to engage prospective customers and conduct consultations to provide tailored business solutions. An effective communicator who builds relationships with staff to help them achieve their personal and professional goals through mentorship and guidance. Seeking to utilize expertise to contribute to the company’s growth and success. SKILLS & COMPETENCIES

● Business Development

● Sales & Marketing

● Account Management

● Lead Generation

● Client Relations

● Strategic Planning

● Brand Building

● Social Media Campaigns

● Microsoft Office Suite

WORK EXPERIENCE

Harvest Gold Silica South Lake Tahoe, CA Mar 2018 - May 2021 Regional Sales

● Worked directly with the CEO in developing marketing strategies and building the company brand

● Developed relationships with potential customers to identify their wants and needs to provide tailored solutions

● Trained other sales professionals on effective sales cycle techniques to reach department goals Atlas Roofing Dallas, TX Sept 2011 - Mar 2018

Territory Sales

● Prospected potential new clients, conducted cold calling to engage leads, and performed consistent follow up

● Knocking on doors directly after storms, inspected roofing damage, and reported back to Atlas on damage

● Worked with insurance agents to get a proper claims for customers and worked directly with contractors to ensure our customers received everything that was promised

DrinkACT Dallas, TX 2007 - 2017

Sales & Marketing Manager

● Responsible for developing strategies to build company brand image and executing marketing plans

● Analyzed industry trends to identify opportunities and implemented all marketing strategies of products

● Maintained strong business relations with sales associates working directly with them coaching on team building and territory strategy resulting in growth of the company even through economic downturn

● Managed national and local sales teams teaching fundamental sales practices and importance of customer service

● Developed, designed, executed email campaigns to keep a consistent consumer outreach

● Worked directly with the CEO to identify new opportunities and initiated action plan to secure new business

● Monitored all monthly, quarterly and annually actual sales along with sales goal reports Bamboo Real Estate Dallas, TX 2010 - 2015

Real Estate Agent & Locator

● Developed new business by using creative hunting and prospecting techniques to identify qualified leads

● Worked through extensive needs analysis for clients prior to showing property which in turned closed sales quicker

● Contacted potential clients within hours receiving online leads to keep the lead warm and first point of service

● Coordinated viewing of properties with clients and personally transported clients to viewing of properties

● Established a consistent pipeline on a daily basis via lead generation and never relied on company leads

● Developed a online network of contacts via websites, email, referrals, social media and direct telephone contacts

● Worked directly with key decision makers and property management using dynamic presentations

● Achieved number one in the company for referrals from previous clients Precept Financial Solutions Dallas, TX 2003 - 2007 Sales Representative

● Established initial contact with potential clients and preformed analysis to qualify the potential clients

● Guided the full sales cycle by ensuring clients complete satisfaction and followed company's sales cycle

● Secured customer commitment through extensive follow up, obtained payment, and implemented customer service

● Incorporated company’s vision and values into day-to-day activities and behavior

● Achieved the rank of company’s number one Sales Representative in 2006 and 2007 EDUCATION

● Monument Realty - Active Real Estate License

● Champions School of Real Estate - Licensed Real Estate Agent

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