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Customer Service Health Care

Location:
Minneapolis, MN
Posted:
September 30, 2023

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Resume:

Manasi Deshmukh

Medicine Professional and Health Coach Diet and Lifestyle Consultant Ayurvedic Doctor Holistic Medicine

Eden Prairie, MN 55347

952-***-****

adz16e@r.postjobfree.com

https://www.linkedin.com/in/manasi-deshmukh-67086953/

CAREER SUMMARY

Lifestyle consultant and holistic health care expert with 15+ years of Global experience in alternative medicine, lifestyle management, and nutrition.

SKILLS

Holistic Medicine Diet Consultations Interpersonal communicatio Customer Service Sales Medical Terminology Medical Anatomy and Physiology Vital Statistics

Languages – English, Hindi, and Marathi.

EXPERIENCE

Livea weight management center, Edina, MN - Lifestyle Consultant

OCTOBER 2021 - PRESENT

Job Responsibilities

●Provide one-on-one weekly support (In-person and virtually) to the clients to help them lose weight by articulating customized weight loss plans.

●Help the clients identify and overcome unhealthy eating behaviors and coach them to adapt to new lifestyle changes as a part of their daily regime.

●Motivational interviewing.

●Provide appropriate Nutrition Guidance that helps clients make mindful choices.

●Sales of the Livea Meal replacement products.

●Documentation of the weight loss- Biometrics and maintaining progress records in software tools like Salesforce and Bizzflo.

●Helping with Management of the inventory of the center, Scheduling, and other customer care responsibilities.

Accomplishments

●100 % success on clients achieving 1-2 lbs. / week on Monthly average

●100% client satisfaction for getting proper help and guidance to deal with emotional eating, lack of motivation, faulty eating habits, and getting on track with their weight loss goals. Expert in balancing empathy and authority to provide appropriate help to the client.

●Impressive product dollar average with meal replacement products of the company achieving company sales goals

●Efficiently handling 12-15 clients daily and working in a fast-paced environment.

●Actively participating in Nutritional meetings, and DEI meetings of the company.

Concentra Occupational Health, MN - Medical Assistant

MARCH 2021 - DECEMBER 2021

Job Responsibilities

JUNE 2020 - MARCH 2021

Job Responsibilities ( At Client site-Abbott Laboratories Minnetonka)

Communication with external providers, employees, and management to provide a safe early return to work

Perform clinical services and direct nursing care, in assistance to designated Occupational Nurse practitioners for both occupational and non-occupational injury/illness

Overlook the weekly covid testing of employees following the CDC protocol and update the data to CDC sites.

Management of Covid and other vaccination programs in the facility.

Minnesota Institute of Ayurveda, Eden Prairie, MN - Visiting Ayurvedic Instructor

JUNE 2020 - MARCH 2021

Job Responsibilities

●Introduction of the basics of Ayurveda— an alternative therapeutic system emphasizing the basic constitution and planned therapy, diet, and lifestyle of an individual– on Zoom platform with Powerpoint presentations to a wide range of diversified students, RN, and Nurse practitioners, aspiring course of Ayurvedic Health Counselors.

●Developing Slides for online instruction of various Modules in the syllabus of the course.

Sanjeevan Ayurvedic Clinic (Self-owned Clinic), India - Independent Ayurvedic Practitioner

SEPTEBER 2011 - NOVEMBER 2017

Job Responsibilities

●Diet and Lifestyle consultations to prevent metabolic disorders, Thyroid imbalances, PCOD, and Obesity.

●Integration of core concepts of Ayurveda and Modern Dietetics in Planning the Most Suitable Diet Plan for an Individual providing a holistic approach.

●Practiced Traditional medicine and Different Ayurvedic Therapeutic treatments in the management of chronic diseases, gastric problems, and Joint problems.

●Administration of the self-owned clinic, managing the inventory, therapeutic rooms, and manufacturing traditional medicines Like a variety of herbal oils, Herbal decoctions.

Gayatri Ayurvedic Clinic, India - Assistant Doctor

OCTOBER 2009 - AUGUST 2011

Job Responsibilities

●Evaluation and ongoing follow-up of treatment to keep the patient on track and symptom-free.

●Setting appointments and ordering supplies.

●Ongoing education to improve the overall efficacy of treatment.

●Determine and conduct appropriate treatments to achieve balance in the body.

●Adjusted and modified courses of treatment when needed

●Inhouse manufacturing of herbal medications

●Data collection for developing a website emphasizing lifestyle and Ayurveda in prevention and conservatory care for patients with heart disease, diabetes, and cancer.

Krishna General Hospital, India - IPD Houseman Doctor

JUNE 2004 - MAY 2005

Job Responsibilities

●Medically manage patient care in a high-volume outpatient clinic and Inpatient 75 beds general hospital by providing quality health services for pediatric through adult individuals with acute and chronic orthopedic, medical, infectious disease, Obstetrics, and Gynecology facilities.

●Build trust and develop long-term rapport by listening attentively to chief complaints and encouraging patient/caregiver active participation in care plan development for a daily caseload of ~25 to 35 patients.

●Assist a team of a specialized team of visiting Physicians, surgeons, etc with making rounds and updating inpatient evaluations minor surgeries and shift priorities to conduct routine treatments, administer urgent care, and perform diagnostic testing, including ordering/interpreting lab/imaging tests, stitching wounds, administering medications, pre and post-op care, and management.

●Promote efficient clinic flow by skillfully multitasking to triage and treat patients, conducting competent and organized physical assessments and medical history reviews, and utilizing support staff effectively.

●Improve access to care for patients in several nearby rural areas by collaborating with multidisciplinary providers and vendors to provide one-stop care, telehealth services, and monthly mobile visits for treatment follow-ups and screening.

●Effective and Professional communication with patients and their families to optimize the quality of care.

Medical Hospital Internship, India - Intern at General Public Hospital

MAY 2001- OCTOBER 2002

Job Responsibilities

●General Hospital ward duties of Overlooking the admissions, nursing staff, and Hospital procedures protocols in departments of Medicine, Gynecology, and surgery.

●6 Months in a Rural level primary health care center.

●Handling the Outpatient department of the Primary health care center dealing with 70-80 Patients per day.

●Implementing Preventive health Programs by the Government such as health checkup camps in schools, Vaccinations, and Screening for Malnourishment.

EDUCATION

SNDT University, Pune, India - Post Graduate Diploma in Dietetics

University of Mumbai, India - Bachelor of Ayurvedic Medicine & Surgery (B.A.M.S)

HONORS

●Pursuing Health & Nutrition Coach Certification

VOLUNTEERING

●School Health Checkup camps.

●Wellness activities like diet consultations camps in orphanages and planning balanced and nutritional diet plans from the limited and affordable funding and resources, and anemia screening camps in girls’ schools.

●Presentations and lectures in schools for parents and students, senior citizen activity centers, and multinational companies to emphasize the importance of a Balanced diet and nutrition.



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