Manage day-to day office and store operations,

including scheduling meetings, filing, and handling

phone calls.

Coordinating meetings, conferences, and travel

arrangements for team members.

Maintaining records and database ensuring accuracy and confidentiality.

Assist In the development and Implementation of

administrative policies and procedures.

Managed office and shopfloor supply and Inventory

optimising cost effectiveness.

Collaborate with cross-functional teams to achieve organizational goals.

Provide excellent customer service and address

clients enquiries and resolving Issues.

Organised and conducted training sessions for staff. Type documents such as correspondence, drafts,

memos, and emails, and prepared 3 reports weekly

for management.

Opened, sorted, and distributed incoming messages

and correspondence.

Purchased and maintained office suppled

inventories.

Greeted visitors and helped them either find the

appropriate person or schedule an appointment.

Oversaw the maintenance of office equipment and IT systems, liaising with vendors as needed.

Store manager and Chief administrator Orthomed

Center, Tunisia

September 2016 – Present

1.

Administrative Assistant Reha medical Center,

Tunisia

September 2014 – January 2015

Work Experience

Mounira Nagga

Store Manager and Chief

Administrator

Educational History

June 2009 ; Bachelor Degree in Marketing and

Media Studies, University of Arts Sousse Tunisia.

Dedicated and organised administrator and store manager with 9 years experience, seeking a challenging administrative role to utilize my skills in managing office operations, coordinating tasks, and providing efficient support to enhance overall productivity.

PROFILE

+216-**-***-***

adz16c@r.postjobfree.com

Tunisia

Providing excellent customer service by assisting

customers with product enquiries, locating products Inquiries, locating Items, and offering guidance.

Actively engaging with customers to promote and sell products.

Arranging store displays to attract customers and

promote featured products.

Receiving and unpacking deliveries, tagging

merchandise, and updating inventory records.

processing returns and exchange in accordance with the store policies.

Working cooperatively with colleagues and

management to achieve sales goals and maintain a

positive work environment.

Sale Assistant Zara, Tunisia

January 2012 – August 2014

Skills

Languages

Arabic (fluently)

French (fluently )

English ( very good )

-Microsoft Office

-Web and tech savvy

-Typing speed of 70 WPM

-Problem solving

-Team leadership

Contact this candidate