Customer Service Store Manager
Resume:
Manage day-to day office and store operations,
including scheduling meetings, filing, and handling
phone calls.
Coordinating meetings, conferences, and travel
arrangements for team members.
Maintaining records and database ensuring accuracy and confidentiality.
Assist In the development and Implementation of
administrative policies and procedures.
Managed office and shopfloor supply and Inventory
optimising cost effectiveness.
Collaborate with cross-functional teams to achieve organizational goals.
Provide excellent customer service and address
clients enquiries and resolving Issues.
Organised and conducted training sessions for staff. Type documents such as correspondence, drafts,
memos, and emails, and prepared 3 reports weekly
for management.
Opened, sorted, and distributed incoming messages
and correspondence.
Purchased and maintained office suppled
inventories.
Greeted visitors and helped them either find the
appropriate person or schedule an appointment.
Oversaw the maintenance of office equipment and IT systems, liaising with vendors as needed.
Store manager and Chief administrator Orthomed
Center, Tunisia
September 2016 – Present
1.
Administrative Assistant Reha medical Center,
Tunisia
September 2014 – January 2015
Work Experience
Mounira Nagga
Store Manager and Chief
Administrator
Educational History
June 2009 ; Bachelor Degree in Marketing and
Media Studies, University of Arts Sousse Tunisia.
Dedicated and organised administrator and store manager with 9 years experience, seeking a challenging administrative role to utilize my skills in managing office operations, coordinating tasks, and providing efficient support to enhance overall productivity.
PROFILE
************@******.***
Tunisia
Providing excellent customer service by assisting
customers with product enquiries, locating products Inquiries, locating Items, and offering guidance.
Actively engaging with customers to promote and sell products.
Arranging store displays to attract customers and
promote featured products.
Receiving and unpacking deliveries, tagging
merchandise, and updating inventory records.
processing returns and exchange in accordance with the store policies.
Working cooperatively with colleagues and
management to achieve sales goals and maintain a
positive work environment.
Sale Assistant Zara, Tunisia
January 2012 – August 2014
Skills
Languages
Arabic (fluently)
French (fluently )
English ( very good )
-Microsoft Office
-Web and tech savvy
-Typing speed of 70 WPM
-Problem solving
-Team leadership
Contact this candidate