Business Analyst Data Migration
Resume:
CEMIL YALCIN
Salesforce Administrator
Port Jefferson Station, New York
**********@*****.***
Professional Summary:
Accumulated 5 years of Professional Experience, encompassing 3 years as a Salesforce Administrator and 2 years as a Business Analyst.
Proficiently skilled in Salesforce, particularly in: o Customization
o Security Access
o Workflow Approvals
o Data Validation
o Analytics
o Sales Cloud in Salesforce.com CRM.
Adept with advanced fields such as:
o Pick Lists
o Custom Formula Fields
o Master-Detail Relationships
o Lookups
o Field Dependencies
Expertise in configuring Validation Rules, Workflows, Approval Processes, Process Builder, and Visual Flow for seamless automated alerts, field updates, and email generation in alignment with application requirements.
Skillful in Salesforce Reports and Dashboard customization to extract insights.
Hands-on experience in Data Migration and updates leveraging the AppExchange Data Loader in Salesforce.com.
Proficiently managed Salesforce sandbox and production environments.
Demonstrated expertise in installing Salesforce.com AppExchange Apps and skillful configuration and maintenance of user security permissions, aligning them with organizational needs.
Noted for excellent interpersonal and communication skills, with a focused, self-motivated, and organized approach. Quick to learn and a dedicated team player.
Expertise in designing and implementing workflow automation, approval processes, and data validation rules to enhance data accuracy and process efficiency.
Skilled in managing user profiles, roles, and security settings to maintain data integrity and ensure appropriate access controls.
Proven ability to create insightful reports and dashboards, providing key stakeholders with actionable insights to inform strategic decisions.
Experienced in data migration and data quality management, successfully transferring and maintaining accurate data across Salesforce environments. Professional Experience:
Clinigen Group
Fargo, ND
Salesforce Admin
March 2021 to Present
Proficiently managed Salesforce application user profiles, roles, permissions, and validation rules while ensuring security through generating security tokens and user training.
Developed dynamic workflows, Process Builder solutions, and Flow Automation tools, including tasks, time-triggered actions, email alerts, and field updates to realize efficient business logic.
Skillfully crafted profiles and executed comprehensive object-level, field-level, and record-level security strategies, adeptly managing roles and visibility settings.
Designed and deployed tailored email templates, leveraging HTML and Visualforce, to optimize client and customer communications.
Demonstrated prowess in designing, developing, and deploying page layouts, custom components, custom objects, custom tabs, and Visualforce pages, aligning each to meet the organization's needs.
Skillfully implemented a range of Salesforce elements, including Picklists, Dependent Picklists, Lookup and Junction Objects, Master-Detail Relationships, Validation Rules, and Formula Fields.
Specialized in Salesforce CPQ, effectively creating quotes, configuring products, accurate pricing, quantity-based discounting, and seamless approvals within the system.
Expertly managed the entire invoicing process within Salesforce CPQ, encompassing order placement, tax application, payment management, financial period tracking, and comprehensive report generation.
Adeptly managed users, roles, public groups, and expertly implemented role hierarchies, sharing rules, and record-level permissions, ensuring cohesive shared access among distinct users.
Efficiently employed Share Point to facilitate streamlined file sharing, document collaboration, and data dissemination, both within the team and with external stakeholders.
Proficiently engineered diverse reports, including Summary, Matrix, Pie Charts, and Dashboards, catering to managers for more informed decision-making within Salesforce.
Developed a variety of user-centric dashboards, precisely aligning with individual user needs and overarching business requirement
Code Green
New York, NY
Salesforce Admin/ Business Analyst
January,2019 to February,2021
Actively contributed to the CRM transformation project as a dedicated in-house technical representative. Provided valuable insights into the balance between customization and standardization, prioritization, and feature enhancements.
Played a pivotal role in the internal data migration and core technical teams, collaborating closely with vendors and acquiring hands-on experience in tandem with them.
Collaborated with the CRM Director and product leaders to offer significant input into the product roadmap for Salesforce and associated products.
Expertly administered and maintained a user base of over 60 individuals within the Salesforce platform.
Demonstrated versatility by proficiently creating and adapting fields, objects, validation rules, page layouts, workflow processes, flows, and process builders in response to evolving needs.
Effectively established and managed permission sets, profiles, sharing settings, and roles, ensuring data integrity and secure access management.
Produced intricate reports and dynamic dashboards to provide valuable insights to stakeholders.
Orchestrated the successful promotion of change sets from sandbox to production environments, actively contributing to the efficient management of Salesforce instances.
Managed data feeds and integrations via data loader and Import Wizard, ensuring seamless data flow across systems.
Expertly configured and managed forms within the Form Assembly application, effectively connecting it with the Salesforce ecosystem.
Skillfully handled Salesforce Maps and Map Anything tools, leveraging them to enhance location-related functionalities within Salesforce.
Effectively utilized and configured Apsona, a Salesforce add-on tool, for tasks like mail merging, complex reporting, and batch creation.
Developed comprehensive documentation on system configuration and administrative procedures, aiding in knowledge sharing and onboarding.
Served as a go-to internal authority on Salesforce and associated apps, providing guidance and insights to colleagues and stakeholders.
Leveraged Constant Contact to set up and execute marketing email blasts, enhancing communication strategies.
Spearheaded the migration and testing process during the Electronic Health Record (EHR) application implementation. Designed test plans and test cases to validate the application's functionality.
Led the transition from paper-based timesheets to an electronic timesheet system, Workforce Ready, streamlining processes and enhancing efficiency.
Equipped with experience in both agile and waterfall methodologies, adapting flexibly to the dynamic needs of various projects.
Cultivated strong communication and interpersonal skills, rendering adept collaboration within a dynamic team environment a hallmark of my professional ethos KateFarms
Santa Barbara, CA
Business Analyst
December,2017 to December.2018
Proficiently gather, analyze, and meticulously document user requirements, playing a pivotal role in assisting technical teams to effectively translate these requirements into precise systems specifications.
Actively contribute to project status meetings, ensuring thorough documentation and seamless distribution of meeting minutes to all stakeholders.
Assume a central role in coordinating and facilitating the multifaceted implementation process. This encompasses comprehensive user training, as well as the creation of user procedures and documentation to ensure smooth user adoption.
Conduct rigorous post-implementation evaluations and proactively engage in routine follow-up with business units. This strategic approach guarantees the delivery of a superior product and the attainment of a consistently high level of functionality.
Serve as the dependable point of contact for daily support to various business units. This encompasses providing astute technical guidance, adeptly troubleshooting software issues, and seamlessly collaborating with the I.S. Team to ensure alignment with business unit goals and needs.
Offer invaluable technical guidance to diverse business units, leveraging cross-functional collaboration within the I.S. Department to ensure alignment with business unit goals and objectives.
Exhibit an innate ability to swiftly troubleshoot technical and functional issues, employing a solution-oriented approach to swiftly address challenges and maintain seamless operational continuity.
Provided end-user training and support, empowering teams to effectively utilize newly implemented systems and tools.
Conducted stakeholder interviews to capture business needs, preferences, and pain points, informing project scope and direction.
Assisted in the development of project documentation, including business cases, requirement documents, and project plans.
Contributed to the development of user manuals and training materials, facilitating seamless onboarding of new systems.
Maintained strong communication channels with stakeholders, ensuring transparent reporting of project progress and challenges.
Technical Skills:
Salesforce Technologies: Salesforce Classic UI, Salesforce Lightning UI, SFDC Utilities/Tools, SFDC, CRM, Databases, Microsoft Access, Operating Systems, MS Office (MS Word, MS Excel, MS Power Point, MS Project), Documentation Tool, Security Model, Reports and Dashboards, Data Loader, Custom Objects, Salesforce, Chatter, Workflow & Approvals, Process Automation, Custom
Integration: Outbound Message, Field updates, Reports, Custom Objects, Custom settings, Custom labels and Tabs, Email Services, Role Hierarchy, Dashboards, Security Controls, AppExchange, Package & Custom Application and Sandbox data loading
Project Management: AGILE, Waterfall, Scrum, JIRA
Applications: MS Office (MS Excel, MS Word, MS PowerPoint, MS Outlook, MS Teams), Jira, Service Now, Slack, Asana Board
Certification:
Salesforce Certified Administrator
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