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Patient Care Customer Service

Location:
Qatif governorate, Eastern, Saudi Arabia
Salary:
3500 sr
Posted:
September 30, 2023

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Resume:

CONTACT

Dammam, Qatif *****

+966*********

adz151@r.postjobfree.com

SKILLS

PROFESSIONAL SUMMARY

Attentive personal care worker skilled in helping home-bound clients. Diligent about following treatment plans, updating documentation and maintaining healthy environments. Strengths include time management, organisation and multitasking.

Compassionate and reliable team member with impressive work ethic. Committed to improving health and wellbeing by facilitating exceptional levels of care. Proactive and friendly communicator with superb rapport- building skills.

Dedicated Caregiver with 6 years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth. Hard-working Caregiver with strong organisational skills. Achieves company goals through exceptional planning and prioritisation. Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.

Motivated Adult Care with 6 years of experience, recognised for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team-building record. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated individual with drive to offer quality patient care and assistance. Committed to going assisting with meals, nutrition and personal hygiene. Willing to support patients with errands and tasks.

• Transfer handling

• Memory care

• Emergency response

• Personal hygiene assistance

• Cognitive training

• Supportive listening

• Bath and shower assistance

• Communication strategies

• Meal preparation

• Therapeutic and behavioural plans

• Clinical quality programme standards

• Case management experience

• Health promotion and maintenance

• Client documentation

• Patient care

• Care plan management

• Patient services

• First aid and safety

• Care plan assessment

• Community activities

• Administering medication

• Nursing skills

• Medication administration

• Client safety and first aid

• Response policing

• CPR certified

• Quality programme protocols

Sarah A Morgan

01/2022 - Current

WORK HISTORY

Caregiver

Private - Dammam, Saudi Arabia

EDUCATION

Catheter Associated Urinary Tract Infections, 09/2023 World Health Organization

Infection Prevention and Control in Maternal and : Health Emergencies Program, 02/2022

World Health Organization – USA

Midwifery Training : General midwifery, 10/2021

Skillup – Uk

Diploma in Nursing and patient care : General, 01/2021 Alison – UK

CERTIFICATIONS

Diploma Nursing and Care Certificate

Emergency Program Certificate,(WHO)

Midwifery Training certificate

• Delivered skin care and grooming routines to boost wellbeing. Maintained up-to-date knowledge on developments in first aid and elderly care through refresher courses.

Minimised hospital admissions by observing resident reactions to medication and treatments, promptly reporting abnormalities to doctor and nursing team.

• Redirected clients with memory issues to complete personal care tasks.

• Prepared and planned tasty and healthy menus.

• Improved quality of life for residents through tailored and top quality care. Promoted community participation, accompanying residents to weekly outings and events.

Guaranteed resident safety, administering medications and treatments in accordance with medical instructions.



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