CURICULLUM VITAE

Dhirender Mamgain

SKA **D

SECTOR-112

NOIDA

Pin Code 201305 Mob No. 954*******

E-mail: adz121@r.postjobfree.com

CARRIER OBJECTIVE:

To achieve new heights of success by working with a reputed organization and like to increase my knowledge, skills and salary.

EDUCATIONAL QUALIFICATION:

1. 10th Standard from Vanasthali Public School, New Delhi, CBSE. (2007-2008)

2. 12th Standard from Karl Huber Public School, CBSE. (2009-2010)

3. Pursuing B.A 2nd year from IGNOU.

Professional Qualification:

1. Had done DOEACC ‘O’ level 1year course from NSIC. (2010-2011)

2. Had done DOEACC ‘A’ level 1year course from NSIC. (2011-2012)

COMPUTER PROFICIENCY:

MS Office (MS PowerPoint, MS Excel, MS Word)

Internet

WORK EXPERIENCE:

Worked in Tech Mahindra, Sector 64, Noida, Uttar Pradesh 201301, Process NYKAA (From November 2021 – December 2022). L1 Level and L2 Level – Escalation Desk as senior representative.

Worked in shop with P.P Enterprises, Sector-128, Noida, Uttar Pradesh 201301, as shop attendant of 10 months from (15 November 2020 - 17 September 2021).

Worked as Customer Care Executive with Tech Mahindra, Sector-62, Noida, Uttar Pradesh 201301, and Process: Flipkart Email (L1 and L2) of 1 year 7 months from (13 April 2019 - 08 November 2020).

Worked as CUSTOMER CARE EXECUTIVE (CCE) Backend with Tata Business Support, Sector-62, Noida, Uttar Pradesh 201301, and Process: Paytm Email of 1 year (UPI) (Jan 2018 – Jan 2019).

Had an Experience as CUSTOMER CARE EXECUTIVE (CCE) Backend from Cogent E Services Private Limited, C-100, Sector 63, Noida, Uttar Pradesh 201301, and Process: Paytm Email of 6 months (Nov 2016 June 2017).

Had an Experience as TECHNICAL SERVICE OFFICER (TSO) from DigiCallTeleServices Pvt. Ltd., Process: Micromax Customer Care of 1 year 2 months (March 2015- May 2016).

Personal Qualities:

Time Punctual.

Good communication skills.

Good in Teamwork.

I am energetic and have a positive attitude.

Ability to work well in both a team environment and individual environment.

LANGUAGE KNOWN:

LANGUAGES

READ

WRITE

SPEAK

HINDI

Yes

Yes

Yes

ENGLISH

Yes

Yes

Yes

PERSONAL DETAILS:

Father Name: Mr. Gunanand Mamgain

Date of Birth: 30-08-1990

Nationality: Indian

Religion: Hindu

Marital Status: Single

Gender: Male

Permanent Address: C-4, Sec-22 NOIDA 201301

HOBBIES:

1. Listening Music

2. Playing games

DECLERATION:

I hereby declare that all information provided by me is true to best of my knowledge.

(DHIRENDER MAMGAIN)

Contact this candidate