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Customer Service Social Media

Location:
Lincolnton, NC
Salary:
30,000
Posted:
September 28, 2023

Contact this candidate

Resume:

Luyz Martinez

I am passionate in what I do and consider myself to have a strong work ethic and a drive to succeed.

Hudson, NC 28638

adz0zx@r.postjobfree.com

+1-213-***-****

Implementing the process of strategically and systematically improving every talents performance for a developing career path with motivational success. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Field Recruiter/Staffing Performance Manager

EmployBridge - Lincolnton, NC

June 2022 to Present

Implementing guidance and knowledge to each talent for a successful hire on ratio. Monitor the performance of the staff, delegating tasks, and ensuring that the recruitment operations adhere to the company's policies and structured guidelines. Recruiting and interviewing qualified candidates for a successful team. Assist companies through our agency in finding qualified talents. Managing payroll for 250 workers, ensuring accurate timekeeping, and delivering error-free paychecks. Conduct drug screenings and background screenings. Analyze I-9’s to get an associate started in the workforce. Front-End Team Leader / HR Assistant

Sam's Club - Hickory, NC

September 2016 to December 2021

Assist cashiers with transactions requiring overrides or further assistance by a supervisor

• Conduct refunds or exchanges from all members of the store for customer satisfaction

• Transition top selling items onto the end caps of aisles, resulting in a market sale increase

• Administer all customer complaints while finding solutions to all customer problems

• Address the balance of all register tills and journals for a fulfilment of accounting

• Conduct Interviews/orientations at various Sam’s Club locations.

• Recruiting new employees for various job positions in a timely manner. Member

Hospitality and Tourism Student Association - Boone, NC August 2019 to August 2021

Network with company executives for a real-life business company experience

● Tour Hotels for the gain of knowledge in Hospitality and Tourism experience Member

International Business Student Association - Boone, NC August 2019 to August 2021

Obtaining International Business guest speakers for a one on one experience with recruiters on the gain of information on obtaining an internship or apprenticeship for job duties exposure

● Setting up events at company facilities while learning about the company and its values

● Encourage student socials to raise money for fundraisers and future student career activities Technical Skills or Languages

● Fluent in Spanish

● Fluent in French

● Microsoft Office Certified

Front-End Cashier

Sam's Club - Hickory, NC

September 2012 to September 2016

Provided excellent customer service when ringing up customers at the registers

● Processed customer payments efficiently by cash, debit, gift, and credit cards

● Assisted members to sign-up for personal credit cards for a higher credit card percentile

● Managed all Self-Checkout machines while assisting members and ensuring accuracy INVOLVEMENT:

Education

Master's degree in Strategic Human Resource Management Grand Canyon University - Arizona, AZ

January 2023 to Present

Bachelor of Science in Business Administration in Digital Marketing Appalachian State University - Boone, NC

August 2019 to August 2021

Associates of Arts

Caldwell Community College and Technical Institute - Hudson, NC 2017 to July 2019

Skills

• Microsoft Office

• Spanish

• French

• Leadership

• Organizational Skills

• Team liason

• Customer Service (10+ years)

• Marketing

• Digital Marketing

• Recruiting (5 years)

• Google Analytics

• Email Marketing

• Adobe Photoshop

• Google AdWords

• Branding

• Search Engine Optimization (SEO)

• Photo manipulation

• Project management software

• Google Suite

• Social media management

• Adobe Illustrator

• Analytics

• Content Management

• Adobe Creative Suite

• Social media marketing

• Supply Chain

• Web analytics

• B2B

• Recruiting (5 years)

• Talent acquisition (5 years)

• Payroll (5 years)

Languages

• Spanish - Expert



Contact this candidate