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Team Member Customer Service

Location:
Jacksonville, FL
Salary:
18
Posted:
September 28, 2023

Contact this candidate

Resume:

Brian Blackmon

Jacksonville, FL United States ***99

Home: 229-***-**** – Cell: 229-***-**** – Email: adz0zb@r.postjobfree.com

PROFESSIONAL SUMMARY

OBJECTIVE: To work with a company that offers room for growth, development and career advancement opportunities, that will add to the skillset I have acquired.

WORK HISTORY

January 2023 to May 2023

Culinary Team Member – Top Golf Sports Entertainment Company - Jacksonville, FL

•Preparation & presentation of culinary meals and cuisine

•Operated & mastered all utilities in kitchen

•Stocked & prepped to ensure the highest quality experience for the customer

•Multi-tasked & exceled in fast past environment

January 2023 to April 2023

Well & Manhole Laborer – Spectra Shield – Jacksonville, FL

•Installation, maintenance, spray lining & foam application for repairs of laterals, mains, meters, manholes, valves, pumps, motors, instrumentation and other equipment associated with water treatment, water distribution and collection.

•Company Travel

•Ability to lift 50 lbs.

September 2022 to January 2023

General Laborer - J&H cleaning services of Jacksonville - Jacksonville, FL

•Maintained custodial duties for offices, homes, hotels or other public areas

•Organized, scrub, sanitize, restore supplies, heavy cleaning & building maintenance

January 2012 to June 2022

Prep cook & Shift Coordinator – Applebee’s - Tifton, GA

•Kitchen prep food & meal prep, dishwasher, maintained work station

•Log inventory & shipments for delivery trucks.

•Adhered to all health and safety guidelines.

January 2021 to December 2021

Tire Technician – Dorsey Tire Co. - 1476 US-80, Pooler, Ga 31322

•Repaired, replaced, rotated, balanced, assessed tread levels, assessed value quality, serviced fleet checks & road service calls

January 2021 to December 2021

Construction Team Member – Robin Buildings - Lyons, GA

•Manufactured portable storage buildings, greenhouses & stucco sheds

•Utilized Haywood sheds, metal, utility structures, wood work sheds, garages, garden sheds, aluminum & wood

•Treated wood, pine, vinyl, stucco and other prominent sidings

January 2021 to December 2021

Tire Technician – Mosley Tires - Vidalia, GA

•Repaired, replaced, rotated, balanced, assessed tread levels, assessed value quality, serviced fleet checks & road service calls

January 2020 to December 2020

Production Team Member - Sanderson Farms - Moultrie, GA

•Production, processing, marketing and distribution of fresh and frozen poultry and other

prepared food items

November 2018 to March 2020

Customer Service Mgr./Roadside Assistance Tire Technician – Loves Truck Care - Tifton, GA

•Repaired, replaced, rotated, balanced, assessed tread levels, assessed value quality, serviced fleet checks & road service calls for lockouts, loss of gas & jump starts

•Repaired Commercial Customer Customized Vehicles

•Assisted clients with organizing company software

•Handling and resolving customer requests and complaints.

•Evaluating and improving tutorials and other infrastructure for communication.

•Developing and managing client portfolios and minimizing client churn. exchanging merchandise, refunding money, and adjusting bills.

•Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments performs roadside servicing to customers in need.

March 2015 to April 2016

Data Entry operator - Systems & Methods, Inc. (SMI) - Tallahassee, FL

•Processed child support payments

•Utilized State Disbursement Unit Systems

•Assisted customers & provided information to inquiries for products and services

•Handled & resolved client issues & complaints while providing solutions & following up as needed.

EDUCATION

•General Education Development

SKILLS

•Communication Skills

•Time Management Skills

•Analytical skills

•Ability to Multi-Task

•Microsoft Office

•Portfolio Management

•Culinary Meal Preparation

•Culinary Production

•Customer Support/ Sales

•Computer Networking

•Vehicle (tire) servicing

•Blueprint reading capabilities

•Attention to detail

•Organizational Skills

•Leadership Skills

CERTIFICATIONS & LICENSE

•Food Handling Certification



Contact this candidate