Douglas J. Staffeld

***** ********* ******

East Lansing, MI 48823

517-***-****-Cellular

Emil: adz0x7@r.postjobfree.com

“The most dangerous kind of waste is

the waste we do not recognize.”

Shigeo Shingo

(Toyota)

Outstanding Leaders go out of their

way to boost the self-esteem of their

personnel. If people believe in

themselves, it’s amazing what they can

accomplish…”

Sam Walton

I’ve never found an important

decision made by a great organization

that was made at a point of

unanimity. Significant decisions carry

risk and inevitably some will oppose it.

In these situations, the great legislative

leader must be artful in handling

uncomfortable decisions, and this

requires rigor… ”

Jim Collins

Professional Profile

Highly energetic health care professional and Business Leader who has developed significant savings and best practice programs for healthcare organizations. Though my diverse career has been mainly in healthcare operations (both acute care and retail), I’ve acquired the knowledge and business relationships that have helped to create efficient cost effective programs that have had long range impact on overall hospital, outpatient setting and retail clinical operations that can be applied to any business. Eager to build healthcare programs/processes facilitated by the study of best practice and Lean Efficiency Model. Dedicated to eliminating non-value added work to allow more time to render safe, efficient and customer focused healthcare. Education

Masters of Business Administration (MBA) Degree, Health Administration Baker College of Graduate Studies – Flint, MI

Bachelor of Science (BS) Degree, Health Administration Baker College - Flint, MI

Certified Lean Champion

Michigan Manufacturing Training Center - Plymouth, MI Flight/Field Paramedic/Nursing

Community College of the Air Force - Wichita Falls, TX Emergency Medical Technician

Lansing Community College - Lansing, MI

Flight School

Fitch H. Beach Flight School - Charlotte, MI

Basic Military Training

United States Air Force - San Antonio, TX

Professional Experience

Regional Vice President of Operations

Fresenius Kidney (Medical) Care-North America

(2015-Present)

• Multi-State Kidney Dialysis clinic operations

• Responsible for all operations of 87 Kidney Dialysis Clinics with multiple Kidney Treatment Modalities for Michigan, Ohio and Indiana.

• $220mil + annual revenue

• YTD $42 mil EBIT performance (29% increase in first year of employment)

• Chair to 7 Joint Venture (JV) boards & manage 33 JV books of business

• Business Development, Joint Venture, Acquisition and De Novo Transactions.

• Year over year growth with favorable EBITDA Margins.

• Oversee close to 1000 employees (9 Directors of Operations, 87 Clinical Managers, Nurses and Patient Care Technicians)

• Development of culture with business that growth primarily has been by acquisition

“…You may never know what results

will come of your actions, but if you do

nothing there will be no result…”

Ghandi

• Improved < 1 year retention by 33% and overall retention 11.3%

• Responsible for TA/Recruiting in region

• Manage relationships with over 200 physicians in the region Vice President of Clinical Operations

Lifestyle Lift Facial Plastic Surgery

(2014-2015)

• Promotion after large expansion to 90 Surgery Centers and Affiliate Locations. National Director of Clinical Operations

Lifestyle Lift Facial Plastic Surgery

(2010-2014)

• Responsible for leading all Clinical operations for 60 Office Based Surgery Centers (Facial Plastic Surgery)

• Development and design clinical space to meet and exceed current regulatory compliance (Multiple States) and accreditation standards

• Built company accreditation program at a national level to meet the standards developed by Accreditation Association of Ambulatory Healthcare (AAAHC)

• Responsible for all regulatory state and federal requirements as it relates to our industry.

• Directly involved with opening more than 20 Office Based Surgery locations and redevelopment of existing locations

• Development of all Clinical Policy and Procedures

• Development of cost saving measures that have saved millions over the course of 2 years improving the overall bottom line.

• Standardized clinical work flow that would reflect current Standard Operating Procedures

• Generation and development of clinical best practice by way Lean/Six Sigma and empowering our field teams to help identify high impact/low difficulty to build confidence in the teams that their ideas can yield great success.

• ROI focused projected management.

• Development of Just-In-Time (JIT) Supply Chain Management Process

• Development of efficient workflow

• Development of vendor relations and execution of consolidating contracts

• Leading style; empowerment of the team to promote realistic best practices, this allows the team to own the results

• Development of customer service programs

• Responsible and development of all safety protocols including infection control quality improvement studies, and OSHA regulations.

• Developed virtual clinical education modules that could be done remotely rather than onsite to reduce travel costs.

• Responsible of clinical equipment evaluation and service agreement contracts. Director of Process Development

Ingham Regional Medical Center, Lansing MI

(2008-2010)

• Director of Hospital Lean and Six Sigma Projects

• Director of Sterile Processing Department

• Director of Orthopedic Services Department

• Responsible for Administrative call on a rotational basis

• Tri County Emergency Management Team Member

• Ingham Regional Medical Center Executive Management Team

• Operations Section Chief, Emergency Preparedness Team

• Chair/Co-Chair of the following committees: Lean Zero Defects, Operating Room Utilization, Lean Equipment Project, Wheelchair Availability, Da Vinci Robotic Surgery Room Turn Reduction, Rental bed Reduction Project, Kanban

(JIT) Supply Chain Management, Emergency Customer Service Action Team, Readivac (woundvac) Early Discharge Team, General Surgery Boarding and Flow Team, Surgery and Sterile Process Improvement Team, Code Spear Communication Implementation, Emergency Department (Exit Writer) Discharge Software Team.

• Member of the Following Committees: Surgical Executive, Surgical Leadership, Cath Lab Door 2 Balloon Team, New Technology, New Products, Best Practice, Food Reduction Team, IV Pump Implementation Team, Executive Director Team, Patient Care Services Committee, McLaren Corporate Surgical Team.

• Implemented Exit Writer safe discharging software, Emergency Department

• Implemented Impress IT Software-Sterile, Processing Department

• Developed Wheelchair Availability, Customer Service Program

• Led 92% reduction in hospital rental bed usage with more than $100,000.00 in annual savings.

• Reduced Sterile Processing error rate from 10% to a sustained less than 1%

• Cut Robotic Surgery room turnaround time in half while increasing volume by 32%

• Developed Supply Chain Management Model increasing hospital cash on hand.

• Created staffing model for Sterile Processing Department productivity that is now used in hospitals (plural) across the country

Supervisor: Orthopedic Services

Ingham Regional Medical Center, Lansing MI

(2004-2008)

• Departmental Management

• Operations/Financials

• In charge of hospital Orthopedic Technicians

• Implementation of Wound Vac Program

• Set up and maintained Contract for Ortho Tech Services to Local Surgeons

• Departmental Education

• Increased Revenue while reducing Departmental cost by 20%

• Set-up, maintaining and eliminating Capitation Agreements with rental vendors.

• Taught Michigan State University CHM/COM Medical Students Casting/Splinting Elective Training

• Orthopedic Physician Resident Program (Michigan State University) Cast/Splint/Wound Vac Training

Orthopedic Technician

Ingham Regional Medical Center, Lansing, MI

(2001-2004)

• Casting/Splinting Technician in Surgery and Emergency Room

• Orthopedic scrubbing for Orthopedic surgical cases

• Inpatient/Outpatient Orthopedic treatments and traction

• Wound Vac and soft tissue trauma care

• Orthopedic trauma treatment/management

EKG Technician

Thoracic Cardiovascular Institute/Ingham Regional Medical Center, Lansing, MI

(1999-2001)

• Electrocardiogram studies/Interpretation

Basic Cardiac Life Support Instructor/Instructor Trainer Ingham Regional Medical Center, Lansing, MI

(1999- 2008)

Phlebotomist

Ingham Regional Medical Center, Lansing, MI

(1998-1999)

• Lab drawing/IV starts

• Lab Technician

Emergency Room Technician

Ingham Regional Medical Center, Lansing MI

(1997-2002)

• Emergency/Trauma Treatment Team

• Multiple duties are as follows: EKG, IV, Urinary Cath, Enema, Chest Tube Placement, Airway Management, etc..

• TRIAGE

Emergency Medical Technician

Leslie Area Ambulance, Leslie, MI

(1995-1998)

Nursing Aide

Ingham County Medical Care Facility, Okemos, MI

(1995-1996)

FireFighter/Paramedic/Nursing

United States Air Force, Michigan Air National Guard, Battle Creek, MI

(1994-2001) Honorable Discharge

Military Experience

United States Air Force Military Basic Training

Lackland AFB, San Antonio, TX

(1994)

Department of Defense Fire Academy

Goodfellow AFB, San Angelo, TX

(1994-1995)

Medical Nursing Apprentice School

Sheppard AFB, Wichita Falls, TX

(1996)

Flight Medic School

Sheppard AFB, Wichita Falls, TX

(1998)

Air Force Achievement Medal (Outstanding Achievement) By Order of the Secretary of the Air Force

110th Fighter Wing, Battle Creek, MI

(1999)

Operation Southern Watch (Iraq No Fly Zone Patrol) Al Jaber AFB, Kuwait

(2000)

References Upon Request

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