Customer Service Data Entry
Resume:
Manpreet Kaur
Phone: 437-***-****
E-mail: ************@*****.***
Professional Summary
Dedicated professional with a vast experience in customer service, data entry, record management, education and scheduling. Proficient in Microsoft Office Suite and some basic software programs. Committed to provide a high-level of service, accuracy, and efficiency while working in a fast-paced environment.
Also, a passionate teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills. Work Experience
March 2023 - July 2023
The British School, Ferozepur, Punjab, India.
School Receptionist,
• Operated multi-line telephone system to answer incoming calls and accurately direct callers to appropriate employees.
• Processed student registration forms accurately and efficiently Coordinated meetings and appointments for school staff members.
• Coordinated meetings and appointments for school staff members. November 2022 - February 2023
Global Educare, Ferozepur, Punjab, India.
IELTS Trainer,
• Prepared materials and managed classrooms for class activities.
• Conducted weekly review sessions for all IELTS topics covered in class.
• Adapted course materials according to each student's unique level.
• Assigned and graded class work and homework assignments. February 2002 - October 2022
Hawkers, Ferozepur, Punjab, India.
Food Attendant,
• Communicated effectively with co-workers to ensure smooth operations during peak hours of service.
• Trained and supervised new employees operating in the assigned station within kitchen area.
• Balanced receipts and payments in cash registers. Restocked supplies quickly when running low during high volume periods.
• Restocked supplies quickly when running low during high volume periods. August 2015 - October 2021
FASW Memorial Public Senior Secondary School, Ghall Khurd, Punjab, India Teacher,
• Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
• Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
• Supported student physical, mental, and social development using classroom games and activities.
• Advised and counseled students to help them develop skills and knowledge required to succeed.
• Prepared quizzes, tests and examinations to gauge how well students were learning.
• Implemented reading and writing workshops to increase student literacy and support school reading programs.
Education
08/2014 - 05/2015
Surjit Memorial College of Education, Ferozepur, Punjab, India. Bachelor of Education,
• Passed with Social Sciences and English language as major subjects. 07/2011 - 06/2014
Panjab University, Chandigarh, India.
Bachelor of Arts,
• Passed with English language as major subject.
Languages
English — Proficient
Hindi — Proficient
Punjabi — Native Speaker
Additional Skills
• Effective Time Mangement.
• Business Administration.
• Adult Education.
• Tutoring.
• Travel Planning.
• Meeting Preparation.
• Student Records Management.
• Customer Enquiries.
• Public Speaking.
• Student Evaluation.
• Counseling.
• Instructing.
• Classroom Management.
• Early Childhood Education.
• Good Communication Skills.
References
Available only upon request.
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