Romita Chatterjee

778-***-****

adz0wn@r.postjobfree.com • https://in.linkedin.com/in/romita-chatterjee-b20611138

***** ****** ********, ******, *** 0R1

PROFESSIONAL SUMMARY

Highly organized and detail-oriented Administrative Assistant with more than 5 years of experience providing comprehensive support to executives and teams. Proven ability to handle multiple tasks, manage schedules, and maintain efficient office operations. Seeking to contribute my administrative expertise to an organisation as an Administrative Assistant.

Skills

Arranging meetings, appointments, and executive travel

Team Coordination and Collaboration

Budget Monitoring and Resource Allocation

Risk Identification and Mitigation

Communication and Stakeholder Engagement

Problem-solving and Decision-making

Time Management and Prioritization

Proficient in MS Office Suite and Project Management Software

Preparing and editing letters, reports, memos, and emails

Recording meeting minutes

Interpersonal communication skills

Record management

Calendar Management

Scheduling Interviews for Resources

Induction for new employees

Customer Service

Empathy & friendliness

Conflict management

Scheduling calls

Good analytical skills

Excellent Written and Verbal Skills

Strong organizational and time management skills.

WORK EXPERIENCE

Administrative Assistant Sep 2023 - Present

Kiewit (Payroll of GAS Global) • Burnaby, British Columbia

•Reply to email, telephone or face to face enquiries.

•Organize and schedule meetings.

•Plan meetings and take detailed minutes.

•Assist in the preparation of regularly scheduled reports.

•Develop and maintain a filing system.

•Order office supplies.

•Daily usage of photocopier, printer.

•Order office supplies.

•Submit and reconcile expense reports.

Senior Executive Sep 2022 - May 2023

HCLTech • Kolkata, India

•Managed resource handling working with multiple vendors to coordinate between HCL and its client.

•Worked with multiple resources to process their salaries with the correct approvals of required heads.

•Calculated margins of open positions to the resource expectation such the minimum margin is not breached.

•Worked with new resources to take their induction session such that they are well informed.

•Provided administrative support to the executive team, including managing calendars, scheduling appointments, and arranging travel.

•Coordinated meetings and conferences, prepared meeting agendas, and took accurate meeting minutes for distribution.

•Assisted in the preparation and formatting of reports, presentations, and other documents for internal and external use.

•Handled confidential information with utmost discretion, always maintaining strict confidentiality.

Process Associate Feb 2019 - Sep 2022

Tata Consultancy Services • Kolkata, India

•Interviewed new candidates.

•Conducted regular meetings with the vendor teams to discuss issues, concerns and updates.

•Mapped resources to the correct projects by analyzing the required skill set for the respective accounts,

•Had regular discussions with the internal candidates to understand their expectations and requirements before allocating them to any projects.

•Worked with customers to address and resolve their concerns.

•Assisted with various administrative tasks, including data entry, filing, and organizing office documents.

•Conducted research and compiled data for special projects and presentations.

Senior Associate Nov 2017 - Feb 2019

Wipro • Kolkata, India

•Improved customer satisfaction quickly and effectively by addressing inquiries and complaints.

•Achieved client satisfaction and loyalty by establishing collaborative relationships and facilitating needs assessment.

•Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.

EDUCATION

Bachelor of Science in Eco-Geo Jun 2014 - Aug 2017

Shri Shikshayatan College • Kolkaa

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