Melissa Briggs

Simi Valley, California ***** 805-***-****

adz0vq@r.postjobfree.com

People & Business Leader

Drive human resources functions, full-cycle recruitment, and talent management to build high-performing teams.

Executive-level Human Resources Manager, with proven success in raising employee engagement and retention, positively affecting overall business results and successes. Well versed in federal, state and OSHA regulatory compliance. Advise on employee engagement, conflict resolution, performance management, succession planning, and other HR matters. Expertise in driving business development, communication, and developing lasting relationships.

Core competencies include:

Human Resources Operations/HRIS

Employee Engagement

Full Talent Cycle Management

Succession Planning & Promotions

Employee Training & Development

Payroll Management

Employee Relations & Investigations

Cross-functional Communication

Federal, State & OSHA Compliance

Policy & Procedure Implementation

Benefits & Compensation Management

Performance Management

Professional Experience

EUROW, Simi Valley, California

HUMAN RESOURCES MANAGER 05/2021 to 02/2023

Led recruitment, interviewing, hiring, onboarding, and training of indirect reports, with emphasis on selecting internal team members to enable career advancement and retention. Managed all HR operations including but not limited to team performance evaluations, payroll, benefits, compensation, and directing management on the implementation of disciplinary actions as needed.

Collaborated with cross-functional management colleagues to coordinate open to hire position profiles to attract top talent.

Conducted complex employee relations and discrimination investigations while partnering with legal counsel for a team of 30 employees.

Enhanced team workflows and employee job satisfaction by coordinating and elevating communication between managers and employees.

Conceptualized and executed strategic action plans to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.

BOUDIN BAKERY, San Francisco, California

HR Manager of People, Compliance & Analytics 02/2020 to 10/2020

Advised Senior Executive leaders on complex and confidential matters ranging from performance management to employee relations and conflict resolution techniques. Coordinated and directed conversations with Senior Executives regarding strategic planning surrounding COVID-19 pandemic.

Optimized in field team success by communicating information about key business drivers, promotions, and relationship building tactics.

Acted as a liaison between union and non-union people leaders.

Produced all WARN notices to 500+ union and non-union employees affected by COVID-19 related business closures and handled the communication with the utmost empathy and care.

NEIMAN MARCUS STORES, Palo Alto & Walnut Creek, California

HUMAN RESOURCES MANAGER, 10/2018 to 11/2019

Headed all aspects of staffing, talent management, pipeline development, training and development, retention, sales, cost control, service delivery, and internal processes. Managed talent acquisition, development, and retention, ensuring alignment of workforce strategy with business goals.

Spearheaded business transformation by identifying underperforming metrics and leading improvement initiatives to capitalize on existing programs, tools, and resources.

Cultivated associate engagement opportunities to improve and enhance work environment and improved net promoter scores by 47 base points.

Exceeded Store annual sales targets by 4%, an improvement of 8% over prior year’s results, by bolstering employee job position knowledge and skillset through identifying training needs.

MACY’S, Multiple Locations, California

DISTRICT HUMAN RESOURCES MANAGER, 10/2015 to 5/2018

Built high-energy team of sales associates focused on boosting profitability and meeting or exceeding sales targets. Monitored reports to identify opportunities for improvement, uncovered root causes of issues, and directed team in executing additional training or corrective action plans.

Developed top talent through effective mentoring and coaching, positioning team members for promotions, and ensuring high levels of retention.

Served as integral business partner to 3 stores Executive teams with sales at $114M, and 650+associates to rank as #2 in the district with 15 stores.

JC PENNEY, Ventura, California

HUMAN RESOURCES MANAGER, 10/2005 to 10/2015

Executive HR Manger (2013-2015)

Operations Manager (2010-2013)

Set Execution/Visual & Receiving Manager (2008-2010)

Multi-Area Sales Manager (2005-2008)

Educational Background

Certifications

Currently enrolled: Senior Professional in Human Resources (SPHR), HRCI, expected 12/2023.

Certified Notary Public, CA Secretary of State – Expires 08/23/2025.

Sexual Harassment and Abusive Conduct Prevention Training, CA Department of Fair Employment and Housing Certification – Expires 07/19/2024.

Cal OSHA 10 Training for General Industry Certification – Expires 05/2024

Reference available upon request

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