Sofia Ortega

Based in Orlando, Florida

954-***-****

adz0tm@r.postjobfree.com

AIM

Proactive and hardworking employee with 4+ years of work experience and a proven knowledge of conflict resolution, scheduling, and managing care. Aiming to leverage my abilities to successfully fill the role at your company. Frequently praised as efficient by my peers. I can be relied upon to help your company achieve its goals and constantly adapt.

SKILLS

●Bilingual in Spanish and English

●Effective Communication

●Public Speaking

●Organized

●Teamwork

●Leadership/Trainer

●Critical Thinking

●Multitasking

●Serving

●Writing reports, essays, etc.

●Psychology

Warehousing

EXPERIENCE

Active Community Health Center, Plantation - Behavioral Assistant

Summer June - August 2017 & Summer June - August 2018

●Devoted particular emphasis to punctuality and worked to maintain an outstanding attendance record.

●Provided support to the counselors working with clients who had ADHD, Autism, and/or were foster kids.

●Helped with the coordination of field trips and activities taking place outside the main campus. (Field day, Waterpark, Bowling, Roller Skating, etc.)

●Prepared the food and served the meals to the kids daily.

●Organized the paperwork in the office after hours.

Vicky’s Bakery - Cashier/Barista

Summer July - August 2019 (Left for High School)

●Establish or identify prices of goods, services, or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

● Maintain clean and orderly checkout areas and complete other general cleaning duties

●Took responsibility for large catering orders for weddings, birthday parties, reunions, etc.

ACE Warehouse - Warehouse worker

Summer July - August 2020 (Left for High School)

●Experienced lots of heavy lifting and constant physical labor.

●Wrapped, packaged, organized, and shipped out many products for stores around the USA.

Bolay Kitchen - Cashier/Server/Roast/ Trainer/Team Captain/ Hourly Leadership

December 2019- December 2021

●Memorizing the ingredients and procedures.

●Offering customers to help them to their car with carry-out services and other situational obstacles like weather.

●Helping manage with counting inventory and taking responsibility for food waste reports.

●Prepping food and set up for our future sales and catering order

●Taking over the role of training new employees and being creative with new approaches.

●Created schedules as hourly leadership and took responsibility for employees' breaks/shifts’ lengths.

●Responsible for counting money beginning and end of the shift to make sure accounting was in check, as well as documentation.

●Trained for all restaurant tasks including servers, cooks, preps, and managing tasks.

Amici’s Ristorante and Pizzeria Cashier/ Waitress

January 2022- Present

●Devoted particular emphasis to punctuality and worked to maintain an outstanding attendance record

●Consistently upheld restaurant customer service with guests and dealt with problems hands-on.

●Served alcohol and checked IDs consistently.

●Memorized complicated menus and the ingredients to prevent any allergy problems

●Took parties of 10-18 people and took care of the complete restaurant on my own.

EDUCATION

Pembroke Pines Charter High School, Pembroke Pines

August, 2017 - May, 2021

●Relevant Courses: AICE Psychology, Spanish 3 Honors, AP photography.

●Extracurricular Activities: Travel Soccer Team (10+ years), Tennis, Girl Power Club, Oasis Church. Entrepreneurship Club.

Valencia College- GPA: 3.75

Associate Degree: Hospitality and Tourism Management

●Relevant Courses: Computer Literacy, Humanity, Tourism

●Currently still enrolled and doing my second year

Trainings/Certifications

●Security Awareness Training

●HIPAA (Health Insurance Portability and Accountability Act)

●Cultural Sensitivity for Healthcare Workers

References will be given upon request.

Contact this candidate