Kelly

kd Dannettelle

Work History

****-** -

Current

Sales Specialist

Teleperformance, Salt Lake City, UT

Answer telephones and give information to callers, take messages, or transfer calls to appropriate

individuals.

Operate office equipment, such as fax machines,

copiers, or phone systems and arrange for repairs

when equipment malfunctions.

Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

Complete forms in accordance with company

procedures.

Contact

Address

Crothersville, IN, 47229

Phone

(812)

E-mail

poppedcornforsupper@gmail.c

om

Skills

Clerical

English Language

Writing

Active Listening

Customer and Personal Service

Speaking

Speaking

Reading Comprehension

Computers and Electronics

Administration and

Management

Social Perceptiveness

Active Listening

Customer and Personal Service

Active Learning

Problem Solving

650-6018

2020-04 -

2020-10

Customer Care Specialist

Continuum, Chicago, IL

Use computers for various applications, such as

database management or word processing.

Create, maintain, and enter information into

databases.

Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

Complete forms in accordance with company

procedures.

Provide services to customers, such as order

placement or account information.

Order and dispense supplies.

Protect the security of medical records to ensure

that confidentiality is maintained.

Authorize drug refills and provide prescription

information to pharmacies.

Perform data entry and data retrieval services,

providing data for inclusion in medical records and for transmission to physicians.

Education

2006-06 -

2008-07

Associates Degree Applied Science-

Medical Reimbursement Technology

Indiana Business College - Columbus, IN

GPA 3.76

Dean's List Honoree, 4 semesters.

Graduated with honors.

Professional Summary

Friendly and enthusiastic Customer Advocate with

over 10 years of specialization assisting comsumers. Able to learn new tasks quickly and proficient in

growing key customer relationships. Represent

establishment with friendly, professional demeanor at all times.

Contact this candidate