Customer Service Real Estate

Longwood, FL ***** 407-***-**** adz0r9@r.postjobfree.com

AUSTIN MCKEOGH

Seminole State College of Florida, Sanford, FL

Associate Of Applied Business, Real Estate, Expected in 08/2024 EDUCATION

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. PROFESSIONAL

SUMMARY

SKILLS ● Closing Sales

● Marketing and Advertising

● Lead Follow-Up

Customer Service and

Assistance

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● Business Leadership

● Superior Work Ethic

REAL ESTATE AGENT 06/2023 to Current

Coldwell Banker, Lake Mary, FL

GROCERY TEAM LEADER 06/2021 to 07/2023

Publix

• Oversaw daily store operations, including inventory management, stocking, merchandising, and customer service, ensuring adherence to company policies and standards

• Developed and executed employee training programs, resulting in increased team efficiency and productivity.

• Collaborated with cross-functional teams to implement process improvements, resulting in a 13% reduction in operational costs.

• Demonstrated exceptional customer service by resolving inquiries, complaints, and issues promptly and effectively, maintaining high customer satisfaction ratings.

• Conducted performance evaluations, provided constructive feedback, and identified growth opportunities for team members, resulting in increased employee engagement and retention. WORK HISTORY

Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.

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● Negotiated, facilitated, and managed real estate transactions.

● Communicated with clients to understand property needs and preferences.

● Maintained connections with clients to encourage repeat business and referrals.

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