JACQUELINE ALI

Stafford, NY *****

adz0r0@r.postjobfree.com

315-***-****

https://www.linkedin.com/in/jacqueline-ali-6a66a7a3 PROFESSIONAL SUMMARY

Human Resources Manager January 2023 – Oct 2023

Monro Inc. Rochester, NY

• Provide day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions) with the objective of positively impacting Teammate behavior and employment success

• Manage and resolve complex employee relations issues in a timely manner; consult with management to provide guidance on a variety of employment matters

• Conduct effective, thorough, and objective investigations, while working closely with and, at times, at the direction of, the Legal Department

• Analyze operational and HR metrics to identify trends relative to staffing, turnover to identify issues; work cross-functionally with department leaders at the SSC (HR, Payroll, Marketing, Internal Audit, Finance, IT, etc.) to develop and implement solutions

• Maintain knowledge of legal requirements related to day-to-day management of employees; work with senior leadership to identify policy or process updates to reduce legal risks and ensure regulatory compliance

• Work closely with leadership and Teammates to improve work relationships, build morale, and increase productivity and retention

• Stay current with industry best practices related to retention strategies, teammate engagement, diversity and inclusion, and change management

• Lead, participate, or support rollout and facilitation of company-wide initiatives to include annual performance assessments, engagement activities and action planning

• Support organizational changes including acquisitions and organizational re-alignments

• Provide guidance and input on business unit restructures and succession planning Benefit & Leave Specialist October 2020 – December 2022 Monro Inc. Rochester, NY

• Manage teammate absences due to FML, PFL, DBL, State Sick Leave & Unpaid LOA in compliance with Monro policy, carrier SOPs & statutory regulations;

• Prepare and update SOPs for leave administration duties;

• Liaison between Risk Management Team and carriers as necessary to ensure accurate tracking of lost time running concurrent with FML time as well as accurate capture of lost time in HRIS;

• Manage & track COVID absences in compliance with state specific regulations and benefit provisions;

• Initiate leave exhaustion and transition to COBRA process in conjunction with HRBP Team and Health

& Wellness Supervisor;

• Ensure year-end IRS reporting requirements of all DBL carriers is accurate and timely. Human Resource Generalist June 2019- September 2020 Monro Plan Medical Care Pittsford, NY

• Responsible for building effective relationships with cross functional teams to understand their business goals and proactively align with organizational strategies

• Provides sound advice and coaching to both employees and management on all HR related topics

• Leads culture and recognition building activities to support and recognize efforts of our team members

• Conducts critical analysis of HR data to gain insight to inform HR planning

• Responsible for recruiting, on boarding & off boarding employees

• Works extensively with ADP payroll system: HR time & attendance, Benefits, Reporting, Payroll

• Implements new policies and procedures based on the ever changing business environment

• Manage employee relations; conducting investigations and discussions

• Participates in company reorganization structure, work flow operational charting

• Assists with performance management, behavioral management and employee trainings Human Resource Generalist June 2017 – May 2019

Claims Recovery Financial Services Albion, NY

• Assists in the development and implementation of personnel policies and procedures; prepares and maintains employee handbook.

• Assists with HR related employee training (i.e. harassment, compliance)

• Participates in developing HR related development goals, objectives, and processes by proposing new approaches, policies and procedures to improve efficiency of department

• Responsible to motivate an empower others to reach organizational mission and goals

• Participates in benefit administration program and communicating benefit information to employees

• Participates in affirmative action program and maintains other reports and logs to conform to EEO regulations

• Participates in recruiting, interviewing and on boarding potential candidates both internally and externally

• Assists with a wide variety of employee relations issues; including investigations, coaching, strategies, performance and discipline

• Responsible for all leave of absence administration (PFL, FMLA, NYS DBL, STD) Human Resource Coordinator May 2016 – June 2017

Associated Medical Professionals Liverpool, NY

• Administer all aspects of payroll utilizing ADP payroll system; transmitting payroll data biweekly; generating customized reporting as required and analyze data

• Issue offer/term letters as well as letters for changes in position and salary

• Coordinate annual open enrollments for medical, dental, life and Aflac insurance plans along with annual 401k

• Serve as benefit administrator as well as liaison for employee insurance benefit inquiries, claims resolution and process invoices

• Complete required Department of Labor reports

• Leave administration and workers compensation

• Educate and advise both managers and employees on company policies & DOL regulations

• Develop, manage & promote the A.M.P. Wellness program

• Promotes development of an employee-oriented company culture that emphasizes quality, continuous improvement and high performance

• Develop and implement company wellness program and employee recognition programs Human Resource & Safety Associate December 2014 – March 2016 Haun Welding Supply Syracuse, NY

• Lead recruiter; developed a screening and on-boarding process to limit company risk when hiring new employees

• Uses traditional and non-traditional resources to identify and attract quality candidates

• Communicates important employee information during delivery of employment offers (ie benefits, compensation, non-compete agreements)

• Regularly processed payroll (with ADP our payroll company)

• Serves as internal resource for recruiting candidates

• Organized & helped run company monthly orientation

• Versed and experienced in OSHA, DOT regulations among other labor laws

• Hired, fired, interviewed and disciplined employees

• Solely ran entire department for over 3 months, successfully handling all functions

• Maintains memberships and affiliations with trade/professional organizations related to industry (e.g. SHRM, MACNY, SACNY)

• Handles all workers compensation and disability claims as part of safety department functions EDUCATION

Bachelor's Degree of Science; International Business Lasell University, Newton, MA/ 2007 / Summa Cum Laude

Contact this candidate