Jared "J.T." Thornton

HR Professional with over *0 years experience in different industries

Baltimore, MD 21229

adz0qg@r.postjobfree.com

+1-443-***-****

To obtain a position in a fast-paced, team-oriented organization to utilize my 30+ years of knowledge, experience, and skills in the areas of proactive employee relations, leadership development, fiscal management, employee training and development, and other generalist / management duties. Authorized to work in the US for any employer

Work Experience

Human Resources Manager

American Limousines - Baltimore, MD

August 2023 to Present

• Source, recruit and interview all potential candidates.

• Verify all credentials to ensure accuracy and to ensure the validity of the documents.

• Coordinated with various state agencies to have candidates licensed to drive for us.

• Created and conduct New Employee Orientation.

• Create and present various training programs on a variety of topics.

• Worked to address and resolve issues that drivers and other employees may experience.

• Investigated employee issues and worked with outside agencies (school system, MVA, Public Services Commission, etc.).

• Created incentive and recognition programs to help encourage the staff to continue to strive for excellence.

Human Resources Manager

Fayette Health Nursing Home & Rehab Ctr. - Baltimore, MD October 2022 to July 2023

• Am responsible for recruiting and onboarding of all new hires to include checking of licensure from the Board of Nursing, and COVID vaccinations, among other items.

• When I started, I corrected the oversights and mistakes of my predecessor

• Introduced a number of new employee engagement / recognition programs.

• Conducted all new hire orientations, to include welcoming RNs from the Philippines with a newsletter that included a welcome from the leadership and information about native restaurants, etc.

• Conducted all investigations with the Executive Director and presented the information to the employee and also the Union.

Human Resources Manager

Nexus Family Healing - Woodbourne Baltimore, MD

June 2021 to October 2022

· Enhanced the presence of the human resource for a residential treatment facility for youth aged 12-18 with 250 employees, temps, contractors, and volunteers;

· Revamped the onboarding process to streamline the pre-employment process to facilitate faster clearances by recruiting new vendors to provide faster, more local servicing;

· Lead agency’s effort to ensure we were 100% compliant with the CMS COVID mandate and other mandated candidate clearances including CPS, MSDE, medical, etc.

· Provided structure to the worker’s compensation program which lead to a 60% decrease in WC expenses;

· Represented the agency with all regulatory agencies (unemployment, OHCQ, etc.) and lead all union efforts from grievances to Joint Labor Meetings (company and union);

· Recruited many outside agencies, vendors, and other groups to better facility servicing to our staff while always looking for how we can enhance the employment for the staff;

· Managed employee discipline, to ensure it is measured, related, and presented in a manner that helps the employee to fully understand the need for it;

· Created training information intended to increase the skillsets of hourly line supervisors, managers, and others striving for advancement;

· Ensured that we had sufficient recognition programs, and employee social programs, generated general announcements, and created a DEI program to help all employees and residents to feel connected to the campus and the on-property school.

Onboarding Specialist / Human Resource Business Partner Catholic Charities of Maryland - Timonium, MD

June 2019 to June 2021

· Coordinate and assist all new hires through the onboarding process including sending all background information, scheduling medical tests through Concentra, and assisting to overcome any obstacles that may present themselves;

· Track all candidates through the onboarding/pre-employment process to include ensuring all background checks and medical tests are completed, copies of all educational material are collected, and make final hiring decisions partnering with program managers;

· Entirely revamped the HR Department operations to all virtual because of the pandemic;

· Prepared and participated in new employee orientations every 2 weeks and assisted with other online required training.

Director of Human Resources

Harbor Magic Hotels - Baltimore, MD

January 2019 to June 2019

(Temporary Position)

· Was the lone Human Resources point of contact for 3 hotels (2 boutique and a Hilton Brand) responsible for hiring, terminations, training, and employee relations;

· Overcame recruiting difficulties through coordinating and participating in onsite and community job fairs, partnered with job training and other community based programs;

· Conducted the initial training, using the company's online training program and also worked with department managers to create a departmental training program;

· Increased overall morale by re-implementing associate recognition programs ranging from Employee of the Month, service awards recognizing work anniversaries, sending birthday and anniversary cards to the associate's home, among others;

· Worked with the Hilton property using OnQ to invoice direct billed guests to cover hotel stays and / or banquet functions;

· Worked with the Accounting Office and Controller to handle social services requests, unemployment hearings, worker's compensation requests, doctors’ visits; among others. Assistant Restaurant Manager / Restaurant Manager / Director of HR / Hotel Manager

DoubleTree Pikesville - Pikesville, MD

May 2009 to August 2018

· Responded to all Hotel SALT and Guest Assistance complaints, QA Waivers, and all required Hilton training;

· Coordinate human resource and payroll activities for 3 hotels, a radio station, and a Tennis & Fitness center totaling approximately 300 total team members;

· Continual audit of all unemployment accounts for accuracy and savings. In 2010, created $150,000 in UE benefits savings which retroactively decreased the hotel’s experiential rating by 3% and generated a $10,000 refund check from the state due to overpayment;

· Create and implement recognition programs, both Hilton Worldwide and local programs;

· Review employee documents to include disciplinary, insurance / benefit invoices ensuring consistency, accuracy, and the ability to survive Union or other governmental scrutiny due to progressive discipline;

· Served on the Union Contract Negotiating Team with Hotel owner, GM, and Controller;

· Serves as Hotel’s Quality Assurance captain during Hilton’s Quality Assurance inspection visits;

· Hilton certified trainer, TIPS certified trainer, TAM, and ServSafe Certified

· Many other duties as assigned by the owner, general manager, or department managers. Operations Manager

Cactus Willies Steak Buffet and Grill - Baltimore, MD March 2006 to May 2009

· Responsible for the overall cleanliness of equipment and presentation of food on buffet;

· Trained, scheduled, and oversaw all aspects of the Bakery, Salad and Hot Foods Bar, and Dishroom;

· Revived the Employee of the Month Program and created other recognition programs;

· As one of three managers opened and closed the restaurant as scheduled by GM. Volunteer

Southern Baptist Relief - Baton Rouge, LA

September 2005 to January 2006

Worked through a religious relief-based organization to interact with the children of evacuees and aid the cleanup efforts after Hurricane Katrina.

Regional Human Resources Manager

Dunbar Armored, Inc. - Hunt Valley, MD

February 2001 to September 2005

· Provided a single point of human resource support for 32 branches (money counting centers) located in 16 states, representing approximately 700 employees;

· Developed and implemented recruitment plans for exempt and non-exempt positions;

· Processed newly hired employees to include compensation, benefits negotiations for all team members all from HQ etc.

· Represented the company during external investigations, hearings, etc., (EEOC, DOL Wage & Hour Div., unemployment, OFCCP audits, etc.) and prepared the company's response;

· Conducted employee relation investigations and when needed negotiated remedies to include exempt

& non-exempt compensation, expense reimbursements, and other financial issues;

· Traveled approximately 65% conducting employee interviews, branch visits, and inspections;

· Developed and presented training modules on a variety of topics including union avoidance, proper interviewing techniques, leadership development, and other employee relation / retention modules. Human Resources Administrator / VA Projects Field Office Manager Corman Construction, Inc.

August 1998 to February 2001

· Created and implemented hiring procedures for highway projects all over Virginia;

· As VA Projects Office Manager, monitored all field expenditures, developed recruiting / hiring procedures, and developed contacts with various departments at area colleges, universities, and state agencies;

· Coordinated with the VA DOT EEO Office for the Richmond District to ensure all EEO, MBE, and DBE documents were received and in order;

· Assisted the Corp. Human Resources Manager writing quarterly newsletters while producing a monthly newsletter for all company employees;

· Represented the company at various legal and exploratory meetings / conferences;

· Spearheaded special projects from other departments as they arose. Education

Bachelor's degree in Governmental Administration

Christopher Newport University - Newport News, VA

August 1988 to May 1995

Skills

• Human Resources Management

• Human Resources

• Payroll

• Kronos

• Employee Orientation

• Fiscal Management

• Program Management

• Program Development

• Strategic Planning

• Writing Skills

• Restaurant Management

• Hotel Management

• Benefits Administration

• Workers' Compensation

• Performance Management

• Recruiting

• Event Planning

• Operations Management

• Financial Report Writing

• Negotiation

• Supervising Experience

• Quality Assurance

• Microsoft Office

Certifications and Licenses

ServSafe

TIPS

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