Customer Service Truck Driver
Resume:
ERIC KOTOKU LARTEY
P. O. BOX KN ****, KANESHIE - ACCRA
+233 (0-246-***-***
PROFESSIONAL SUMMARY
I am a young gentleman who is very confident, proactive and innovative; with a keen eye for success. I learn fast and have a persistent and flexible approach to all targets set. I am able to work long hours with little or no supervision and try my best to be a diligent team player. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.
PERSONAL PROFILE
Date Of Birth: 24
th
May, 1980
Gender: Male
Marital Status: Married
Nationality: Ghanaian
Religion: Christian
Languages (spoken & written):
• English
• Twi
• Ga
Interests:
• Reading
• Music
• Football
EDUCATIONAL BACKGROUND
2021 – 2022: ICT Certificate
Success Institute of Professional Studies, Accra
2001 – 2003: NVTI
ARS Technical Institute, Accra
1996 – 1999: Basic Education Certificate Examination (BECE) Gbawe Methodist Junior High School
WORKING EXPERIENCE
Transport officer, Mork Impression Ltd
2014 - Date
• Coordinated driver dispatch to accomplish daily delivery requirements.
• Analyzed transportation data to identify improvement opportunities.
• Met safety and regulatory standards for full operational compliance.
• Tracked shipments from dispatch through delivery to verify timely arrival.
• Maintained accurate shipment, invoice and expense documentation for reliable reference.
• Completed on-time deliveries by choosing best and most efficient routes.
• Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Driver, Mork Impression Ltd
2008 - 2014
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Delivered goods and products to customers on time and in excellent condition.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Coordinated efficient routes to avoid delays and optimize schedules.
• Obtained signatures from customers upon delivery of goods.
• Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
• Loaded and secured items in trucks to avoid damage to parcels during delivery. Driver, Kasderick Satellite Group
2004 - 2007
• Followed all relevant traffic laws and safety regulations.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Drove safely in various weather and road conditions to avoid accidents.
• Cleaned vehicle regularly to maintain professional appearance.
• Kept detailed mileage and fuel reports to track overall fuel costs. SOFT SKILLS
• Ability to multitask
• Minor Repairs
• Delivery Issues Resolution
• Driving and Transportation
• Exceptional ability to deliver outstanding customer service REFEREES
1. Mrs. Rita Adzo Yiborku 2. Mr. Confidence Zigah
Office Manager Factory Supervisor
Mork Impression Ltd Mork Impression Ltd
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