Customer Service Client
Resume:
Quaeenkqua P. Woods
*** ******** ******, *******, ** 08618
adz0ol@r.postjobfree.com
Objective
Highly motivated claims/customer service professional seeking an opportunity to strengthen my business skills while contributing to the company’s positive reputation, operational, and customer/client service goals.
Summary of Skills
Claims Management
Customer Service
Microsoft Office
Organizational Skills
Computer Skills
Communications
Team lead management
Certified in West law & Lexi nexis research.
Work Experience
Dental Claims Review Specialist
Employer: P & R Dental Strategies – Hamilton, NJ – 4/2016 to present
Review all dental claims for a variety of insurance companies
Serve as the lead claims reviewer in the Texas compliance department
Review and enter all claims from insurance companies into a database
Upload x-rays and other information regarding patient claims via email
Schedule peer to peer phone conferences between dental consultants and doctors
Order Processor
Employer: Alloy, Inc. On Campus Marketing, Ewing, NJ - 03/2015 - 3/2016
Reviewed, updated, maintained, and ensured accurate fulfillment data
Prepared and circulated internal reports as well as generated, produced, and sent external reports to clients
Executed client specific needs such as on-site distributions, emails, phone notifications
Prepared shipments and deliveries for clients
Education
Mercer County Community College - West Windsor, NJ
Major – Paralegal Studies
Expected Graduation Date – December 2023
Computer Skills
Microsoft Outlook, Word, Power Point, Excel, and Adobe Acrobat
References furnished upon request
Contact this candidate