Medical Assistant Customer Service
Resume:
Felicia Stewart
My Story in short.
Jesup, GA ***45
******************@*******.***
My name is Felicia Stewart, my current age is 34 years. I graduated from Coastal Pines Technical College with my License Practical Nursing Diploma in 2017. I hold a GA license for PN by the GA board of nursing, I have other certifications in the medical field as well as Microsoft Office Applications and Networking certifications. I am a fast learner, love meeting new people, listen very carefully as to make sure I do my job accurately and to the best of my ability, get along with almost anybody I come into contact with, have a very positive attitude, amazing bedside manner and I am very eager to continue my career as a nurse. I have been blessed with many medical specialties and skills over the past 5 years that I have been a LPN. I was employed at a chiropractic/family medicine office for a few months, I was employed at a Urologist Specialist office for just short of a year, and I’ve also been employed at a Pain Management Clinic (x2) for a total of almost 3 years combined. I’ve also had some experience in a nursing home setting as the unit med cart nurse. I have a very open mind and will try anything once so i am able to continue to be proficient in any job I may be placed in at a future time. Thank you. Have a blessed day.
Most sincerely,
Felicia Stewart, LPN
Authorized to work in the US for any employer
Work Experience
Licensed Practical Nurse
Mission Health - Jesup, GA
July 2023 to September 2023
I began this short lived job as a PRN LPN working on whichever unit I was needed on at the time. I did this for just 2 weeks and then I was offered the full time position at the DAYSHIFT LPN ON UNIT 1 and my duties were as follows.
• Distributing all residents on unit ones medications from 7AM to 7PM within an hour of the scheduled time for the medication to be given to that specific resident.
• Reordering medications before they run out.
• Performing daily assessments on designated residents.
• Following protocol performing risk management assessments on any resident that has a fall on my unit. Performing neuro checks for any residents who hit their head in said falls from my unit.
• Contacting physicians and guardian or family to update them on residents who have falls or refuses medications/injections
• Passing out Narcotics to all unit 1 residents. Performing Narcotics sign on/off book, keeping track of all scheduled and PRN narcotics given/remaining, following up to see if the medications are still helping the resident or not.
• Documenting everything I’ve done for all residents, taking vitals for designated residents, blood sugar finger sticks for all designated residents as needed, injections given to all residents, any incident that occurs within 7AM TO 7PM for all unit 1 residents.
• Discharging/admitting all residents for unit 1
• Sending residents out of office for any treatments or therapy outside of facility for anything needed for residents on unit 1 that have to be carried out that are out of our scope of care
• Performing tach care and PEG care as needed for residents
• Educating residents and family members of care plans, goals, treatments being done or that need to be done, medications that are prescribed, orders from physicians for residents, therapies performed or needed for all residents.
• Catheter care
Medical assistant/LPN
Elite Pain Center - Jesup, GA
September 2018 to December 2021
My most recent job, I was employed at Elite Pain Center under Dr.Patrick Karl. I was hired on as a Medical Assistant/Receptionist and LPN with this facility and stayed at this location for almost 2 years. I helped with all procedures that are done in office, see follow up patients/new patients, put patient information into patient charts using EHR (MEDITOUCH) system, schedule patients, educate patients of new medications being prescribed or procedures that are going to be done as well as if oral/iv sedation was being used and make sure blood thinner clearances/prior-authorizations/pre-certifications have been completed, stock/inventory, send referrals for patients, perform UDS drug screens and DNA buccal swabs, assist with iv sedation and spinal cord stimulator trials as needed, eyc. I truly think being a nurse is my calling (for lack of better words)I always strived to put my patient's first and trying to do all I am able to help my patient have the best quality of life. I enjoy my job very much and love the people that was previously employed by, but I am in search of a place of employment where I am able to grow as a nurse and gain experience in different types of nursing care, but sadly I could not do these things withing this facility due to no openness for growth. With that being said, I am actively looking for a new place of employment as a LPN and can start as soon as possible. LPN
Wayne Urology - Jesup, GA
August 2019 to July 2020
I was employed as a LPN at Dr. Byron's (Wayne Urology) office in Jesup, Georgia. My duties include but are not limited to; assisting with procedures in office (prostate biopsies, vasectomies, cystourethroscopy with and without dilation, clondyloma removal, pelvic exams, etc.), getting precertification and prior authorizations, dipstick urinalysis, venipuncture and all other labs, catheterization (changing, flushing, urinalysis from catheter, discontinuing and inserting), work patients up for doctor to see (take vitals, get physical and history, signs and symptoms, issues, reason for visit, current meds, etc.), giving injections
(IM, SUBQ), chemo treatments, etc.
Lead LPN/Medical Assistant
Advanced Healthcare Center - Jesup, GA
January 2019 to April 2019
I was hired on as a LPN and my duties included working patients up for the Physician and getting a brief history update, drawing blood, giving injections IM and SubQ, taking vital signs, obtaining Pre- Certifications/Pre-Authorizations for medications/treatments/procedures/medical equipment that needed to be done, completing referrals as needed, obtaining Urinalysis as needed, doing urine dipstick tests, obtaining medical records and charting for all patients, and any other duty that I was asked or told to do.
• Roomed patients
• Measured vital signs
• Prepared charts
• Scheduled appointments
• Scheduled labs
• Verified insurance
• Called in medication refills
• Restocked patient rooms
• Roomed patients
• Measured vital signs
• Prepared charts
• Scheduled appointments
• Scheduled labs
• Supported 1-3 clinicians
Education
LPN in Nursing
CPTC - Jesup, GA
January 2017 to December 2017
Certified in Nurse Aide
CPTC - Jesup, GA
January 2016 to December 2016
Certified in Health Care Assistant
CPTC - Jesup, GA
January 2016 to December 2016
Dual Diplomas in Networking/CIS
ATC - Jesup, GA
April 2008 to December 2010
High school diploma or GED
Nursing Licenses
PN
Expires: March 2023
State: GA
Skills
• Microsoft Office Certified (10+ years)
• Injections (4 years)
• IV Therapy (2 years)
• Pharmacology (3 years)
• Medical Terminology (5 years)
• Triage (5 years)
• Hipaa (5 years)
• Teamwork (4 years)
• EMR Systems (5 years)
• Medical Office Experience (4 years)
• Laboratory Experience (3 years)
• Patient Care (5 years)
• Venipuncture (3 years)
• Appointment Scheduling (5 years)
• Phlebotomy (3 years)
• Microsoft Office (8 years)
• Phone Etiquette (5 years)
• Catheterization (1 year)
• Medical Records (3 years)
• Microsoft Word (8 years)
• Vital signs (6 years)
• ICD-10 (7 years)
• Hospital Experience (Less than 1 year)
• Insurance Verification (Less than 1 year)
• Nursing (5 years)
• Time management (5 years)
• Documentation review (5 years)
• Data collection (5 years)
• Customer service (10+ years)
• Leadership (1 year)
• Medication administration (6 years)
• Sanitation (5 years)
• Experience administering injections (4 years)
• EHR systems (5 years)
• eClinicalWorks (1 year)
• Home care (Less than 1 year)
• Developmental disabilities experience (1 year)
• Caregiving (9 years)
• Care plans (6 years)
• Communication skills (10+ years)
• English (10+ years)
• Resident's rights (4 years)
• First aid (1 year)
• Computer literacy (10+ years)
• Blood sampling (Less than 1 year)
• Anatomy Knowledge (1 year)
• ICD Coding (5 years)
• Pain Management (3 years)
Certifications and Licenses
CNA
Present
Certified Nurse Aide
HCA
Present
Health Care Assistant
LPN
March 2019 to March 2023
Nursing License
Certified Medical Assistant
CPR Certification
BLS Certification
AED Certification
Additional Information
I am eager to learn new information and to meet new people. I love helping people and trying to give them a reason to smile, being a nurse takes a lot of patience and someone with a big heart that cares about others.I believe I have the needed skills/requirements to be an excellent nurse. I enjoy what I do and am very easy to get along with, I am respectful, reliable, a good listener and do anything I am supposed/expected to without hesitation or argument. I look forward to continuing my career in the Medical field and see and learn new things so I can keep being a proficient LPN.
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