CHARLYNN SHAKESPEARE

Garfield Heights, Ohio ***** · 216 - 641 - 7747 · adz0o3@r.postjobfree.com / adz0o3@r.postjobfree.com

PROFESSIONAL SUMMARY

Knowledgeable and caring healthcare professional with 34+ years’ experience in diverse environments including private practice and hospitals. Patient and process focused trainer and mentor, with specialty areas of sterile processing and medical assisting. Adaptive learner and clear communicator, integrating collaboration, accuracy and expertise with consistency. Looking to transition into a teaching role to share experience, best practices, and knowledge with future generations.

CERTIFICATION

CPR, Red Cross June 2020 – Present

TRAINING AND DEVELOPMENT EXPERIENCE

Marymount Hospital October 2021 – Present

Certified Sterile Processing Technician

Integrate professional communication and patience to facilitate training of clinical students and assist new hires, on a quarterly basis, teaching technique and expectations.

Integrated attention to detail when utilizing SPM and Epic systems to retrieve preference cards and print schedules, distributing via email and supporting a medical staff of 2,000.

Utilize and run all equipment necessary for cleaning and sterilization of surgical instrumentation and equipment with efficiency and accuracy.

STERILE PROCESSING EXPERIENCE

Cleveland Clinic South Pointe Hospital September 2008 – October 2021

Lead Sterile Processing Technician

Demonstrated skill and precision to operate all necessary equipment for cleaning and sterilization of surgical instrumentation.

Trained 65 incoming sterile processing technicians on prior sterilization techniques to ensure familiarity in the following standard operating procedures.

Prepared an average of 25 priority case cards for next day surgery appointments, assisting with smooth workflow and process

Acted as point person for questions from staff, nurses, and doctors applying active listening and critical thinking to quickly problem solve and support

Coordinated and prioritized collection process for up to 40 loaner trays from 4 vendors (Synthesis, Zimmer, Stryker, De puy) and six hospital locations, in a timely manner.

Exhibited organization to track vendors for instrumentation for Ortho and urology when returning Vendors instrumentation and ensuring completion as scheduled.

Meridia Hillcrest Hospital June 2000 – September 2008

Certified Sterile Processing Technician

Collaborated with large team of 40 sterile processing staff members to serve all hospital units including specialty areas of pediatric, cardiac, ENT, vascular, and dental.

PATIENT CARE EXPERIENCE

Metro Health Medical Center June 1999 – June 2000

Laboratory Technician

Cross trained in hematology and pathology allowing for adaptability and flexibility of job roles based on staffing needs.

Received and distributed specimens, meticulously reviewing documentation to ensure proper routing to laboratory section for testing.

Partnered with colleagues to review each registration for accuracy and placement of test orders, verifying all required information.

Office of Dr. Barry Brooks September 1998 – June 1999

Medical Assistant

Supported Doctor directly in private practice environment, receiving patients and taking medical histories, explaining treatment procedures to patients, preparing patients for examinations, and aiding the physician during exams.

Created caring environment when collecting and preparing laboratory specimens, from diverse patients, by engaging them in conversation to convey empathy and redirect their attention.

Drew blood and took echocardiograms, removed sutures and changed dressings, transmitted prescription refills as directed, prepared and administrated medication as directed by physician.

Integrated strength in technology when updating and filing patient medical records, scheduling appointments, arranging for hospital administration and laboratory services, and handling correspondence and bookkeeping.

Mount Sinai Medical Center September 1988 – June 1998

Patient Service Worker

EDUCATION

Cuyahoga Community College Highland Hills, Ohio Anticipated Graduation: May 2022

Associate of Science

Cleveland Clinic Cleveland, Ohio

Certification: Sterile Processing Technician October 2007 – Present

Remington College Maple Heights, Ohio May 1998

Certification: Medical Assistant – CBSPD ID#16169

Certification: EKG

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