P R O F I L E

Full Name THINAGARAN A/L RAGU

NRIC 970***-**-****

Date of birth 06th July 1997

Age 26

Gender male

Citizenship Malaysian

Race Indian

Languages English, Malay, Tamil

Education Diploma in Marketing

C O N T A C T

adz0kw@r.postjobfree.com

+60-123******

Petaling Jaya, Selangor

THINAGARAN

BRIEF INFORMATION

• Good team player & very interactive

• 5 years’ experience in customer service field.

• Fast learner

• Good at Microsoft Office & Excel

EXPERIENCE

SOLID GREEN TECH SOLUTION SDN BHD – ADMIN ASSISTANT

[2023 Apr - Jul]

• Customer Interaction: Handling customer inquiries, providing information, processing orders, and addressing complaints in a professional manner.

• Communication Management: Managing phone calls, both incoming and outgoing, while also following up with customers and vendors regarding appointments and deliveries. Additionally, maintaining and updating company records to ensure accurate information.

• Office Inventory Management: Overseeing office inventory and collaborating with vendors to ensure a steady supply of office materials, thereby supporting seamless operations.

• Appointment and Meeting Coordination: Scheduling appointments, organizing meetings, distributing reports, and managing correspondence between the office and external entities. Also, maintaining comprehensive records of office transactions.

• Supervision and Training: Supervising and training junior clerks to ensure they effectively perform their duties. This includes helping them become proficient in operating office equipment like printers, copiers, fax machines, and multimedia tools. DHL APSSC – JUNIOR ASSOCIATE

[2022 Sep – 2023 Jan]

• Dutiable Shipments Classification: Accurately classifying import and export shipments to ensure they comply with the rules and regulations set forth by government agencies.

• Duty and Tariff Calculation: Computing duties, tariffs, price conversions, and determining the weight and volume of merchandise being imported or exported to foreign countries. This involved precise calculations to facilitate proper customs declarations.

• Flexibility in Task Support: Additionally, you were available to support other tasks as requested by the Team Leader or Manager, adapting to operational requirements as needed. MAXIS – MAXIS CONSUMER

[2022 Mac – 2022 Aug]

• Mail and Correspondence Management: Responsibilities include receiving and distributing all incoming and outgoing mail and correspondence. This involves handling physical mail as well as digital correspondence via email.

• File and Request Analysis: Checking and analyzing incoming files, requests, and queries. This likely involves reviewing documents or requests to determine their nature and priority.

• Email Escalation: Responsible for escalating emails to specific campaigns or teams within the organization. This also involve directing relevant emails to the appropriate individuals or departments for further action or response.

• Daily Submission Tracking: Perform daily submission tasks and keep track of them. This could involve monitoring and documenting the submission of reports, documents, or data according to established schedules or requirements.

• Special Activation Check: Checking special activation likely pertains to verifying the activation status of certain processes or campaigns. This involve ensuring that special initiatives or activities are executed as planned and that any necessary follow-up actions are taken. FUNTOPIA - CREW

[2016 – 2019- 3 Years]

• Event Management and Coordination: Played a key role in managing and coordinating CSR and Team Building events for prestigious organizations like Mercedes Benz, Blackmores, and PWC. Additionally, you organized birthday parties for customers, ensuring successful and memorable events.

• Wall Climbing Instruction: Served as an instructor for wall climbing, ensuring the safety of customers and providing training on climbing techniques. Also trained in rescue procedures for emergencies. You attended to customer needs, inquiries, and safety, contributing to a positive customer experience.

• High-Tech Gym Equipment Maintenance: Received training in maintaining automation systems used in a high-tech wall climbing gym, including auto-belays and pressure tanks, to ensure their proper functioning.

CAREER OBJECTIVES

• I am looking forward to upskilling my career with a company that serves best trainings and helps me to grow myself into a professional person. I will also provide my continuous effort & support to the company.

Expected Salary: RM 2500

Contact this candidate