Mental Health Crisis Intervention

Melanie Garbaini (Griffith)

* ******** **.

Menands NY 12204

518-***-**** (Cell)

********@*****.***

SUMMARY: A client-oriented professional with a background in conflict resolution, addiction counseling, advocacy, and mental health services. Proven ability to quickly establish strong working relationships with clients. Fast learning and excellent time management skills.

EDUCATION: Capella University – Currently Enrolled

Master of Science in General Psychology

CASAC Education – July 2023

Educational Enhancement

Siena College –May 2013

BA Social Work (BSW)

HIGHLIGHTS

Training in overdose and suicide prevention

Studies in psychology and social work

Direct social work experience with at-risk populations

Advocacy work

Conduct focus groups.

Harm-Reduction focused practices

PROFESSIONAL EXPERIENCE

Behavioral Health Counselor III/LGBT Liason (January 2021 – Current)

St. Peter’s Addiction Recovery Center, Albany, NY

*Facilitate case conference

*Facilitate support groups

*Participate in advocacy days

*Assist crisis intervention

*Participated in the transition from paper to online medical records

*Conducted individual sessions

*Oversaw a caseload of 70+ clients

*Track and update community resources

*Prepare charts for audits

*Coordinate care between agencies

*Outside agency reporting for treatment participation, client needs, and community connections

*Brief Intervention

Per Diem Support Staff (October 2020 – January 2021)

Elizabeth House/Hope House Inc., Troy, NY

*Facilitate support groups

*Plan and accompany resident outings and activities

*Assist with mental health issues and crisis intervention

*Medication management through supervision and inventory

*Assist with daily living skills

*Process shifts logs

Associate Counselor (July 2020 – October 2020)

Hope House, Albany, NY

*Facilitate the “End of the Day” group

*Provide de-escalation techniques to clients

*Assist with daily living skills

*Process shift logs

*Assist with client goal management by setting daily/weekly goals and evaluating

*Assist with mental health issues and crisis intervention

*Medication management through supervision and inventory

Case Manager (February 2019 – May 2019)

Kenwood Manor/Lutheran Care Network, Delmar, NY

*Supervised medical technician employees

*Distributed medication to residents

*Case management for forty-seven residents

*Oversaw medical needs of residents

*Managed crisis intervention team

*Advocated for resident care through outside agencies, including insurance and government benefits

DIGITAL MEDICAL RECORD-KEEPING SYSTEMS USED: EPIC, Avatar, & Celerity.

PROFESSIONAL PROJECTS:

*Colonial Acres Bethlehem Park Board Advisory Committee

*YMCA Volunteer

*Active lobbying for mental health and substance abuse reform

*Fundraising for Sunnyside Center to help children and their families create a more wholesome environment with academic, emotional, intervention, and prevention programs

*Lobbied for public transportation improvements for the Siena College community

*Legislative advocacy for runaway and homeless youth at NYS Capital

*Senior research methods research project focusing on the benefits of dual diagnosis groups in mental health and substance abuse

*Lobbied for the Dream Act

*Fundraising for Joseph’s House in Troy, NY.

*Fundraising for Circles of Mercy

REFERENCES FURNISHED UPON REQUEST

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