Shaunte Hopkins

Hardworking, Self-Motivational and Determination

Delmar, MD 21875

adz0k1@r.postjobfree.com

302-***-****

Setting and achieving career goals as well as personal Authorized to work in the US for any employer

Work Experience

Cook/Prep

Hardee's - Delmar, MD

March 2021 to Present

Cook run kitchen and make orders

Food prep

Line Leader

Amick Farms - Hurlock, MD

August 2018 to Present

Make sure my line is set up properly with the tools to complete the job. Break my people that have to use restroom.

Make sure line runs smoothly no complaints or complications. Seasonal Cashier

kholes - Salisbury, MD

October 2020 to January 2021

Count the register assigned to me before my shift start. Assist customers in checking out or cashing out the items they purchased. Greet customers in a friendly manner

Excellent customer service skills

Wear gloves and mask

Sanitize keypad and counter before and after each customer Asssistant Manager

Wendys - Rehoboth Beach, DE

March 2015 to August 2018

open and close store

keep tight control of my shift

make sure all employees have proper uniform (shoes, hat, shirt and apron) make sure I have a group meeting before each shift begins to ensure all my employees have the correct attitude for friendly excellent customer service

cash handling

deposits and bank drops,as well as change orders

Education

Associate in Phlebotomy

Wor-Wic Community College

June 2005 to August 2008

High school diploma in General Studies

Mardela Middle & High School

September 2000 to May 2005

Skills

• Operations

• Payroll (1 year)

• Inventory Management (3 years)

• retail sales (2 years)

• Team Building (3 years)

• Scheduling (1 year)

• Time Management (4 years)

• Microsoft Excel (1 year)

• Inventory (3 years)

• Management (10+ years)

• Quality Inspection (1 year)

• Packaging (1 year)

• Shipping & Receiving (1 year)

• Merchandising (1 year)

• Materials Handling

• Supervising Experience (8 years)

• Sales Experience (5 years)

• English

• Quality Assurance (1 year)

• Cleaning

• Customer service (5 years)

• Management

• Leadership

• Retail management

• Accounting

• Restaurant experience

• Assistant manager experience

• Store Management Experience

• Freight Experience

• Sales Management

• Food Service

• Food Preparation

• Cooking

Certifications and Licenses

Food Handler Certification

Assessments

Cleaner Fit — Familiar

March 2020

Measures the traits that are important for successful cleaners. Full results: Familiar

Work Style: Reliability — Familiar

December 2019

Tendency to be dependable and come to work

Full results: Familiar

Food Service: Customer Situations — Proficient

January 2020

Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Proficient

Attention to Detail — Familiar

October 2020

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Familiar

Supervisory Skills: Interpersonal Skills — Completed October 2020

Fostering a collaborative environment and conducting difficult conversations Full results: Completed

Customer Focus & Orientation — Highly Proficient

October 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Cashier Skills — Proficient

October 2020

Counting cash, processing transactions, following written procedures, and attending to details. Full results: Proficient

Attention to Detail: Inventory — Familiar

October 2020

Measures a candidate's ability to apply systematic processes for managing and storing products and merchandise.

Full results: Familiar

Work style: Reliability — Proficient

January 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Food service: Customer situations — Familiar

January 2021

Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting Full results: Familiar

Dog & cat groomer — Completed

October 2020

Dog and cat grooming in a salon setting

Full results: Completed

Customer service — Completed

December 2020

Identifying and resolving common customer issues

Full results: Completed

Customer service fit — Completed

February 2021

Measures the traits that are important for success for customer service roles Full results: Completed

Work motivation — Highly Proficient

July 2020

Level of motivation and discipline applied toward work Full results: Highly Proficient

Food safety — Proficient

March 2021

Proper food handling, storage, and equipment use for preventing the spread of foodborne illness Full results: Proficient

Memorization — Familiar

September 2020

Committing product or merchandise information to memory and recalling it at a later time Full results: Familiar

Workplace English — Proficient

March 2021

Understanding spoken and written English in work situations Full results: Proficient

Typing — Completed

March 2021

Transcribing text using a standard keyboard

Full results: Completed

Intermediate spreadsheets with Microsoft Excel — Completed March 2021

Measures a candidate's knowledge of intermediate Microsoft Excel techniques including effectively writing and applying conditional formulas.

Full results: Completed

Technical support — Completed

March 2021

Performing software, hardware, and network operations. Full results: Completed

Warehouse shift leader — Completed

March 2021

Supervising warehouse staff and maintaining safety and security standards Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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