A d m i n i s t r a t i v e P r o f e s s i o n a l

M E G H A N L O G A N

W O R K E X P E R I E N C E

Aloft Austin Northwest

Nov. 2020 - May 2023

GUEST SERVICES SUPERVISOR

Led the Aloft Brand as the top employee mentioned in online reviews and top employee for the brand for the month of September 2023 for Marriott’s Guest Experience scores, contributing to corporate service recognition for our property.

Oversaw front desk operations with an eye for hotel reputation, staff productivity, and operational efficiency.

Maintained positive customer relations by addressing problems head- on and implementing successful corrective actions. Increased customer service ratings through personable service and by leading by example.

Managed 50+ events with over 200 attendees and budgets over $50K. A W A R D S &

C E R T I F I C A T I O N S

Captain of the Women’s Lacrosse

Team (2006 & 2007)

New Jersey All-State Lacrosse-

Defense (2005)

TTABC License- Texas bar and liquor

license (2025)

S K I L L S

Microsoft Excel, Office, and Word

Communication skills

Negotiation skills

Problem-solving skills

Organization and time management

skills

Babbo, NYC

Sept. 2015 - Jul. 2020

EVENTS MANAGER/ADMINISTRATIVE ASSISTANT TO EXEC. CHEF

& OWNER, MARIO BATALI

Cultivated strong business relationships with customers to drive sales; achieved a 7% annual sales increase in 2017.

Responsible for booking, staffing, and executing luncheons, private events, and dinner parties.

Curated client contracts, payment deposits, and monthly sales reports. Managed all point-of-sale system maintenance, including menu changes and additions.

Oversaw front of house hiring, staffing, training, and scheduling. Detail-oriented Guest Services professional with demonstrated success in optimizing policies, coordinating events, and managing guest services operations. Well-versed in handling VIP guests and groups. Knowledgeable about customer preferences, industry standards, and successful strategies for maintaining guest loyalty and building long-lasting relationships.

P R O F I L E

Tribeca Grill, Myriad Restaurant Group, NYC

Oct. 2011 - Sept. 2015

SERVICE MANAGER/ASSISTANT EVENT COORDINATOR

Oversaw daily responsibilities of 30+ employees and ensured consistent quality service for 3,000+ guests per week. Executed private parties, wine dinners, and special events in cooperation with the banquet/events team.

Involved in continuing education of staff, including menu tests, wine training, and cocktail seminars.

737-***-****

Cedar Park, Texas

adz0iq@r.postjobfree.com

C O N T A C T

Roger Williams University