Support Specialist Billing Clerk
Resume:
JOVELY JUNTILLA BOCTOT
Purok *, Pintuan, Mulig, Toril,
Davao City, Philippines
August 5, 1986
************@*****.***
PROFESSIONAL SUMMARY
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. SKILLS
BASIC BOOKKEEPING
ADMINISTRATION AND REPORTING
CUSTOMER INQUIRIES
WORK EXPERIENCE / WORK HISTORY
14 YEARS OF EXPERIENCE FROM COOPERATIVE SECTOR.
MAGSIGE CREDIT COOPERATIVE
SEPTEMBER 11, 2022 - AUGUST 9, 2023 - ADMIN MANAGER OCTOBER 16, 2021 - SEPTEMBER 10, 2022 - OPERATION’S HEAD
2021-2023: OPERATION AND ADMIN. MANAGER
Monitor the day to day activity of the credit operations
Approved loan.
Monitor the interim financial statement monthly
Coordinates office activities and operations to secure efficiency and compliance to Cooperative policies
Supervises administrative staff and divide responsibilities to ensure performance
Finalizes travel / appointment schedules for the Cooperative vehicle
Tracks stock of office supplies and place orders when necessary in coordination with the supply custodian
Submits timely reports and prepare presentation as assigned
Welcomes visitor/s and providing assistance as needed
Monitor and maintain office equipment; inventory supplies and order replacement supplies as needed in coordination with the supply custodian
Monitors motor and repair maintenance
Consolidate and prepare through online the Tax, SSS, Philhealth, Pag-Ibig Remittances
Checks the admin. staffs DTRs.
Facilitates purchase of office equipment's such as computers, printers, supplies, and other equipment
Assist other departments with administrative support
Monitors contract expiration to include but not limited to leasing, service agreements and other contracts as identified INSURANCES both Life and Non-Life
Consolidate Insurances per area
Promote Insurances
Prepared the monthly report of insurances
Facilitate Insurances Requirement
Facilitate Claims
MAGSIGE MPC AUGUST 17, 2009 - OCTOBER 15, 2021;
2009-2012 : HUMAN RESOURCE OFFICER
Prepares/Encodes/Consolidates employee benefits such as 13 th Month/SIL/SSS/PHIC/HDMF based on the computed billing and payroll
Reports newly hired workers to SSS/PHIC/HDMF and BIR
Attends Employee concerns on benefits using the MAGSIGE MPC’s complaint process and procedure
Computes SSS Sickness and Maternity claim
Prepares Paternity billing and its request for payment
Monitors the benefits and compensation rates of all Employees
Responsible for the SSS and HDMF online for both Loans and contributions including PHIC online of contributions.
Responsible on receiving and distribution of SSS loan checks
Prepares deductions on SSS and HDMF Loans and submits it to the payroll/billing clerk 1 week before the payroll.
Reports to SSS/PHIC and HDMF all employees who are no longer connecteD.
Pays contributions and loan amortizations to SSS/HDMF/PHIC on a monthly basis (before the15 th day of the month)
2012-2019: FINANCE HEAD
Monitor the day to day operation of Finance Department Main office and satellite offices
Disburse cash/checks for loans, savings and payables
Receive all cash transactions presented over the counter either for deposit or in payment of an obligation to the Cooperative and corresponding probationary receipt must be issued.
Prepare and updates passbooks for CBU and SAVINGS
Disbursement validation
Prepare reports of cash count and replenishment.
Help customers fill out deposit and withdrawal slips.
Count cash at beginning and end of shift.
Balance currency, cash and checks in cash drawer at end of each shift.
Responsible for keeping cash – payments/revolving/petty cash fund/check.
Secures data from the Main Office for CBU and SAVINGS updates of employees.
2019-2021: MEMBERS SERVICES DEPARMENT MANAGER
o Evaluate and analyze applicants' personal information, financial status, credit, and property evaluations to determine feasibility of granting loans.
o Review loan documents to ensure that they are complete and accurate according to loan policy.
o Explain to member customers the different types of loans and credit options that are available, as well as the terms of those services. o Initiates the classification and watch listing of all credit and loans accounts.
o Informs borrower on the actions and decisions of the CRECOM / Management.
o Obtain complete loan application requirements such as proof of need, contracts, etc. and council members on loan policies and restrictions. o Facilitate Insurance both life and non life insurance o Consolidate insurance and remit to service provider o Facilitate claims for insurance
EDGECOM : APRIL 2007-JULY 2009
Billing Clerk:
To Encode the materials needed from the Globe and Smart Tower
To encode the DTR of the worker and staffs.
Bill the materials to the Globe and Smart.
EDUCATION
UNIVERSITY OF SOUTHEASTERN PHILIPPINES
BACHELOR OF COMPUTER TECHNOLOGY : 2006-2007 TERTIARY ST. PETER’S COLLEGE OF TORIL:2002-2003 SECONDARY
MULIG ELEMENTARY SCHOOL: 1997-1998 PRIMARY
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