Human Resources Customer Service

CURRICULUM VITAE: SAGREE LUCKAN

PERSONAL DETAILS

FULL NAME Sagree Luckan

CURRENT LOCATION Phoenix, Durban; Kwazulu Natal

RESIDENTIAL ADDRESS 103 Cardinal Road, Stonebridge, Phoenix, 4068 CONTACT DETAILS 078*******[hm] 083*******[cell]

EMAIL ******.*********@*****.***

GENDER and RACE Female [South African Indian]

MARITAL STATUS Married

VEHICLE LICENCE and TRANSPORTATION Code (8) Own Transport HEALTH Good

TECHNOLOGY / SKILLS EXPERIENCE:

SKILLS TECHNICAL (IT)

Computer Skills:

Microsoft Office – Word, Excel, PowerPoint

Office Packages:

Pastel

SKILLS OTHER

Time Management Organizational

Analytical Communicational

Interpersonal Leadership

QUALIFICATIONS

QUALIFICATION INSTITUTE ACHIEVEMENTS YEAR

Matric Phoenix Secondary English, Afrikaans, Maths Accounting, Physical Science,

Biology,

1985

Pastel Damelin Certificate 2011

CAREER DETAILS

CURRENT EMPLOYMENT

CAREER SUMMARY

COMPANY DATE POSITION REFEREE CONTACT

NUMBER

Phoenix Group January 2021 - Current PA to the

Manager, Property

Rentals and

Invoicing, Human

Resources

Marla Govender 083*******

Royal Group of

Companies

April 2014 to August 2020 Human Resources,

Finance, Company

Secretary, PA to the

Members, Buyer

Muktar Suleman 082-***-****

Damelin April 2009 – March 2014 Finance Nelly Naidoo 083-***-**** KZN Oils May 2007 – June 2008 Human Resources Amrit Singh 061-***-**** Organisation For

Employers Rights

June 1997 – April 2007 Labour Consultant Vijay Vithal 083-***-**** COMPANY Phoenix Group

POSITION HELD PA to the Manager, Handling of all Property Rentals, Invoicing of Rentals, Receipting of Rentals, Invoicing of municipal bills to tenants, Collection of rentals, Handling tenant queries, Applications to Municipalities for the Change of Ownership of Properties, Human Resources, Petty Cash

DATE January 2021 - Current

PREVIOUS

COMPANY Royal Plastic Chairs

POSITION HELD Human Resources, Finance Administration, General Ledger reconciliation, Company

Secretary, PA, Buyer, Salaries, Customer Service/

Client Liaison, Customer Complaints

DATE April 2014 - August 2020

RESPONSIBILITIES

All Human Resource functions, including drawing up of staff contract, PA to the Director, Reconciliation of creditor accounts, Buyer of raw materials, Monthly completion of staff salaries, Responding to customer complaints or compliments, Client Liaison and Customer Service.

DEVELOPED SKILLS / ABILITIES

LEADERSHIP SKILLS:

Being Human Resources Manager, at KZN Oils, has helped me develop leadership abilities, in that, I had to become a “role model”. Being in charge was a great learning experience and has given me a definite opportunity to improve my leadership and management skills. COMMUNICATION SKILLS:

Being in Human Resources and Working as a Labour Consultant, whilst with OFER, has helped me further develop my communication skills thoroughly and learn to deal with different individuals effectively. Furthermore, interviewing and dealing with various people from different organizations has taught me how to communicate with people at different levels. I also learnt the importance of professional and well presented reports in any type of organization. My job entailed appearances at the CCMA, negotiating with Unions and Bargaining Councils, on behalf of the employers, chairing disciplinary hearings and handling staffing issues ORGANISATIONAL SKILLS:

Being in charge at my various work environments, organizing meetings with different people from different organizations, follow up on progress and making sure that all the deadlines are met at all times.

INTERPERSONAL SKILLS:

Dealing with staff and colleagues within various organizations that I have worked with, has provided me with a valuable insight into conflict management and resolution. I have learnt to be confident, flexible, pro active, positive and enthusiastic about change and to be understanding of other people’s circumstances. I also value feedback on change processes. ANALYTICAL SKILLS:

Performing data analysis, taught me to get meaningful information from primary data and how to present this information into professional and simple reports. COMPUTER SKILLS:

I have been able to develop my computer skills in terms of using excel spreadsheets and word documents effectively.

MOTIVATION:

I am a firm believer of the adage, “NO PILOT WAS BORN A PILOT”, hence, I make it my responsibility to learn everything that crosses my path. I can work in any department of an organisation and would like to consider myself a peoples’ person, someone who gets the job done. Punctuality, orderliness and dedication are very important. I am eager to learn and very hard working. I love challenges and interaction with people. I am capable of working on my own or as part of a team. My motto in life is, “IF IT CAN BE DONE, I CAN DO IT”. Words like “CAN’T” and “WON’T” do not feature in my dictionary. I believe I can be an asset to your company as I strive to excel at any position.

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