Leila Muhaj

Head Cashier at French Bakery

Email: adz0d5@r.postjobfree.com

Phone: +255-*********

Address: Mbezi beach Africana, Dar es salaam, Tanzania Industry: Hospitality

Qualification: Associate

Availability: Immediately

To enhance my skills, capabilities, and knowledge in an organization which recognizes the value of hard workand trusts me with responsibilities andchallenges. EDUCATION

Certificate

Basic hotel management at Macmillan Training college - February 2015 to Present

Certificate

primary school -

Present

EXPERIENCE

Head Cashier

French Bakery -

May 2020 to Present

* Communicated with customers and team members to solve problems.* Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.* Assisted customers by answering questions and fulfilling requests.* Processed both cash and card purchases and returns.* Received and processed customer payments.* Quickly and accurately counted drawers at start and end of each shift.* Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.* Trained team members on cash register operation and cash handling.* Operated POS cash register and equipment to collect payments.* Performed store opening, closing, and shift- change actions and kept accurate shift-change logs.* Increased customer loyalty and retention. Cook

Protea Hotel -

February 2020 to April 2020

* Practical field attachment for 3 months.* Assisted cook in preparation of food by cutting, chopping and marinating meats, vegetables and garnishes.* Cleaned and washed all utensils, preparation equipment cutting boards and counters.* Washed, peeled, cut and seeded fruits and vegetables to prepare for consumption.* Unpacked and stored supplies in refrigerators, cupboards and storage areas to maintain proper inventory.* Transported food items from storage areas to kitchen for prepping.* Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.* Learned other teammates' work tasks to train as backup.* Plated and presented food following chef requirements.__TR_NEWLINE__ SKILLS

l Cash Handling (Master)

l Microsoft Excel (Master)

l Microsoft Excel 2000 (Master)

l Microsoft Word (Master)

l Preparing Food (Master)

CERTIFICATIONS

l Certificate > Certificate Basic hotel management