JONATHAN DANIEL WAGNER

*** *. ***** ****, *** *** Edinburg, TX 78541 956-***-****/adz0d0@r.postjobfree.com

PROFESSIONAL SKILLS

Extensive background in networking, building and maintaining client and vendor relations; superb written and verbal communication skills; excellent organizational and analytical skills; strong leadership, management and team skills; solid understanding of computer systems, applications, visual theory and presentation

WORK EXPERIENCE

BSTOW - Milwaukee, WI July 2022 – October 2022

Volunteer

* Responsibilities included: assisting in all aspects of NPO startup impacting those with mental disabilities in the Milwaukee area.

Teleperformance – Edinburg, TX July 2018 – September 2018

United Healthcare Telephone Representative

* Responsibilities included: assisting customers with plans, benefits, prescriptions, doctors, hospitals, inquiries and action items

Hispanic Chamber of Commerce – Milwaukee, WI September 2012 – December 2014

Volunteer

Responsibilities included: teaching and training adult Hispanic students for English as a second language; keeping track of accomplishments with progress reports and homework assignments

Indiana Academy of Science (through Kelly Services) – Indianapolis, IN

Administrative Assistant March 2011-March 2011

Responsibilities included: designing and implementing spreadsheets, assisting with mailings, answering phones, transcription of meeting

minutes

Rockwell Automation - Milwaukee, WI

Project Management Office: GPT (Global Process Transformation Program) February 2008 – March 2009

Assisted with overall direction and management of a $300 million global SAP implementation impacting all of Rockwell Automation’s business processes

Responsibilities included: facilitating project gate reviews, risk resolution and phase completion sign-offs; auditing Global Release deliverables and documentation; master scheduling support for multiple Global Release project plans; serving as PMO trainer for the GPT team; assisting with initial presentation, resource planning and pilot training creation for Architecture for Information Systems (ARIS) integration project; providing administrative oversight for Ascendant (GPT document management system); serving as Duty Manager during project cutover phases and release go-lives; managing Trackview time reporting system; streamlining current on-boarding processes

Meeting Professionals International - Atlanta, GA

Member: Program & Leadership Development Committees September 2005 – September 2007

Served on Program and Leadership Development Committees to develop and strengthen the Georgia Chapter of Meeting Professionals International; recipient of GaMPI’s 2006-2007 “Rising Star of the Year” award; four time nominee for GaMPI’s “Shining Star” award

Responsibilities included: managing execution for GaMPI Monthly Programs involving up to 225 participants, as well as Executive Board, President’s Council and New Member Orientation meetings; coordinating Leadership Development Committee programs and speaker selection; collaborating with top technology and program sponsors, speakers and venues including Phillips Arena, Georgia International Conference Center, Atlanta Athletic Club and Georgia Tech Hotel and Conference Center for successful meetings and events; overseeing audio visual controller table during monthly program sessions; training new Program Committee members for future leadership responsibilities; developing Best Practice preparation checklists for fellow team members

Emory University School of Law – Atlanta, GA

Assistant Director: Office of Student Records September 2006 – August 2007

Responsibilities included: assisting with registration and commencement activities; supervising office staff; planning and scheduling events (largest over 2000 attendees); web site maintenance; coordinating publication of course schedules, registration and schedule change procedures, grade processing, and issuing of academic transcripts and verification reports; serving as liaison and facilitator among law school faculty, staff and students to resolve administrative or curriculum based issues; creating operational and statistical reports

Program Development Coordinator: Trial Advocacy, Litigation Programs February 2004 – September 2006

Managed Emory School of Law’s Advocacy Skills and Litigation programs, including the nationally ranked Kessler-Eidson Program for Trial Techniques; revamped and streamlined existing litigation programs; launched a “Lunch and Learn” lecture series; successfully incorporated courtroom technology into the curriculum

Responsibilities included: all aspects of meeting planning and special event coordination; assisting in the development, implementation and evaluation of programs; developing long-term objectives and strategies; recruiting, training and supervising staff (40 students yearly); oversight of up to 480 program attendees; managing multiple program budgets totaling $300,000 annually; contract negotiation; recruitment of new local, national and international program faculty; creating communications and teaching materials; training faculty and students on courtroom technology usage; web site maintenance

Sturgeon, Harbin & Bowen, LLP – Atlanta, GA

Administrative Assistant October 2003 – February 2004

Responsibilities included: General administration and mailings, filing, data entry, taking statements, preparing reports

Rockwell Automation (through Manpower) - Milwaukee, WI

Program Coordinator: Talent Management, HR Strategy & Planning September 2001 – September 2002

Trained employees on use and application of talent management databases

Coordinated annual Executive Leadership Review; compiled and formatted data, assembled binders for executive review

Administered major outplacement program, and served as vendor liaison for outplacement provider Lee Hecht Harrison

Program Coordinator: Performance Management, HR Strategy & Planning January 2000 – March 2001

Managed 135 Performance Management classes at 43 Rockwell locations in the US, Central and South America resulting in 100% participation of target population; assisted in successful launch of eAdvisor, a Performance Management web-based tool

Responsibilities included: maintaining database and online registry, generating accurate monthly reports for senior management, overseeing material shipment program, setup and maintenance of on-site classrooms, successful collaboration with business leaders to reach registration and attendance goals; initial product research and troubleshooting, coordinating open houses; delivering presentations, providing hands-on product demonstrations

Swiss Banks Holocaust Litigation - Milwaukee, WI

Special Project October 1999 – November 1999

Assisted in developing reporting methods for worldwide program to contact potential claimants in $1.25 billion Federal court case involving Swiss Banks and Holocaust era activities

Responsibilities included: coordination of statistical reporting for court exhibits related to activities in 88 countries and totaling more than 800 pages; organizing activities of 15 person reporting team; designing and implementing spreadsheets for court exhibits and data verification

VOICE - Milwaukee, WI

Administrative Assistant August 1997 – January 1999

Assisted in the development of Voluntary Organizations for Interactive Community Engagement; a coalition designed to help both nonprofit and community-based organizations enter the information age

Responsibilities included: administrative support for meetings, trade shows and forums involving top executives from Sony, NBC, Intel, ACTV, and The Freedom Forum; also assisted in presentation of VOICE model to prospective businesses and individuals

AIM (Association for Interactive Media) - Washington, D.C.

Intern June 1996 – June 1997

Served as Midwest meeting and logistics coordinator for then-CEO of the world’s largest coalition of major companies with interests in the Internet and Interactive Television

Responsibilities included: coordination and staffing for multiple west coast meetings for top executives from Disney, NBC, Paramount Studios, Creative Artists Agency, and C/NET, writing minutes for AIM council meetings

EDUCATION

University of Wisconsin - Milwaukee, WI

Bachelor of Arts in English December, 1998

Contact this candidate