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Forklift Operator Customer Service

Kansas City, MO
September 28, 2023

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Jeff Richards

Never judge a book by its cover

Kansas City, MO 64119


To secure a position with a well-established company that will provide a stable and successful working environment. To Highlight some of my strong areas are shipping/Receiving, Loading and unloading,forklift, conflict resolution, Iam currently attending Florida Tech online for my BAS In human resource management / Business management Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Owner and Operator

Jefferson paints - Gladstone, MO

May 2018 to Present

I pretty much do Resident residential and commercial in commercial insured for both and I've been doing it now for since I quit jth accident quit got laid off cuz it was in a different state and we just do road work but I paint houses paint walls inside and out... This year iam starting to sub-contract out bigger jobs so this is allowing me to earn incoming a different way so iam always open for a changing and fast going environment .

Customer Retention Specialist

TruGreen - Kansas City, MO

March 2022 to June 2023

I started as a csr was promoted in the first month to retention, where iam quickly becoming a great asset, I work from home and iam 6th in the entire company for retaining and keeping the customer Seasonal Sales Associate

Super Target Store - N Kansas City, MO

August 2019 to March 2021

I was trained to do general merchandise along with plan o gram and member experience Pipefitting Assistant/Helper

JHL Engineering - Kingsport, TN

October 2018 to January 2019

Overnight lead

Sam's Club

February 2015 to April 2017

I delivered merchandise to the floor using a stand-up forklift. Supervised 20+ associates to ensure store was in standards to open the next day..

Aircraft Mechanic

Triumph Aviation Services

July 2016 to February 2017

I was trained and worked as an Airplane Mechanic on transport category aircraft which included the maintenance and repair of wire harnesses and fuel tanks. Manufacturing Finisher, Packager, Shipper, and Forklift Operator Robert Bosch Corp

May 2014 to April 2015

I was hired on as a

permanent employee after working for a temporary agency for three months. I started out working on the manufacturing line as a finisher and sit-down forklift operator. After two months, I was selected over other candidates to package, label and ship Garden and Agricultural hoses.

Heavy Equipment Operator

Riverbend Grain & Livestock

August 2013 to December 2013

I operated a Skid-Steer Loader to disperse feed onto an auger in order for the feed to be transported by railcar into shipping containers.

Overnight Lead/Overnight Merchandiser - As an Overnight Lead Sam's Club

February 2004 to September 2013

I interviewed job candidates,

administered routine performance evaluations for associates, submitted data into employee records, and laid out and coordinated plans for store merchandising. As an Overnight Merchandiser, I delivered merchandise to the floor by operating a stand-up forklift. Education

Associate's degree

Florida Technical College - Melbourne, FL

September 2022 to Present

High school diploma in General Studies

Home schooled - Sedalia, MO

February 1999 to May 2006


• Windows (2 years)

• Conflict Management (4 years)

• Manufacturing

• Warehouse experience

• Mechanic Experience (3 years)

• Vehicle Maintenance (3 years)

• Aircraft Maintenance (1 year)

• Heavy Equipment Operation (7 years)

• Basic math

• Logistics

• RF Scanner

• Outside Sales (5 years)

• Order Picking

• Loader Operation (7 years)

• Mechanical Knowledge

• Brake Repair

• Equipment Repair

• Order Picker

• Blueprint Reading (1 year)

• Inside Sales (2 years)

• Supervising experience (2 years)

• Assembly

• Negotiation (2 years)

• Medical Records

• Time Management (4 years)

• Computer literacy (4 years)

• Microsoft Word (2 years)

• Oil Change (5 years)

• Pricing (5 years)

• HUMAN (10+ years)

• Materials handling

• Shipping & receiving (8 years)

• Forklift (10+ years)

• Handyman


• Customer service (10+ years)

• Communication skills

• Technical sales

• Sales

• Microsoft Excel

• Quality control

• English

Certifications and Licenses

Forklift Certification


Customer focus & orientation — Proficient

May 2021

Responding to customer situations with sensitivity Full results: Proficient

Attention to detail — Completed

April 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Completed

Forklift safety — Proficient

December 2020

Best practices and safety hazards in forklift operation Full results: Proficient

Sales skills — Proficient

June 2022

Influencing and negotiating with customers

Full results: Proficient

Case management & social work — Proficient

November 2022

Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams

Full results: Proficient

Workplace safety — Proficient

October 2020

Using safe practices at work

Full results: Proficient

Business math — Proficient

January 2021

Using basic math to solve problems in a business context Full results: Proficient

Basic computer skills — Proficient

March 2022

Performing basic computer operations and troubleshooting common problems Full results: Proficient

Technical support — Proficient

February 2022

Performing software, hardware, and network operations Full results: Proficient

Work style: Reliability — Proficient

February 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Some of the ones on here are low due to the app freezing on me and it not letting me finish:

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