Front Desk Medical Records
Resume:
CHAREA HAYES
**********@*****.***
Energetic medical professional ready to provide compassionate and respectful care to patients. Possesses excellent team collaboration and communication skills. Committed to offering quality patient experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members. Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files.
EXPERIENCE
MARCH 2019-CURRENT (PART-TIME) 20-30 HOURS WORKED PER WEEK
PATIENT CARE TECH – grace medical group
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Delivered front-office administrative support, shared general information, and employed clinical knowledge when assisting patients.
Used wheelchairs, stretchers, and movable beds to move patients between hospital locations.
Helped other staff with patient transfers by moving patients between departments.
Collaborated with other medical staff to achieve high level of patient safety and care.
Warmly greeted patients and visitors and made each feel welcome.
Lifted or assisted others to lift patients to move them on or off beds, surgical tables, or stretchers.
Cleaned, sanitized, and moved hospital equipment.
Responded to emergency situations to help with lifting and transporting patients.
Provided physical support to patients through diverse types of mobility assistance.
MAY 2022-CURRENT (FULL-TIME) 40 HOURS WORKED PER WEEK
MEDICAL OFFICE REP – ACCENT PHYSICANS SPECIALIST
Organized paperwork such as charts and reports for office and patient needs.
Reviewed and sent medical records to other physicians upon request.
Pulled charts and prepared for nurse and doctor assessment.
Scheduled, rescheduled, and cancelled appointments for patients.
Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
Kept patients' appointments on schedule by informing provider of patient's arrival and any delays.
Maintained patient databases and updated information in alignment with HIPAA protocols.
Filed and retrieved patient records for provider.
Handled office inventory by ordering new supplies and scheduled equipment services and repairs.
Adhered to strict HIPAA guidelines to protect patient privacy.
SEPT 2020-MAY 2022 (FULL-TIME) 40 HOURS WORKED PER WEEK
NURSE TECH- option care health
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Provided clerical support to company employees by copying, faxing, and filing documents.
Restocked supplies and submitted purchase orders to maintain stock levels.
Helped patients navigate telephone menus and web-based systems to increase self-sufficiency and reduce administrative load.
Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
Worked with nurses to assess patients and prepare for tests and procedures.
Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
Facilitated transfer of patients throughout medical facility and between departments.
Assisted in preparation and maintenance of patient charts, documenting all care given.
EDUCATION
-HS DIPLOMA
SKILLS
Nursing Assistance
Direct Supervision
Ambulatory Care
Patient Admission
Transcribing Orders
Handling Procedures
Call Transfers
Front Desk Operations
Patient Callbacks
HIPAA Guidelines
Patient Health Information Access
Patient Referral
Patient Relations
Appointment Scheduling
Medical Records Verification
Schedule Dissemination
Telephone Etiquette
Acute and Rehabilitative Care
Medical Laboratory Procedures
Feeding Assistance
Patient Positioning Understanding
Patient Feeding
Medical Equipment Operations
Monitoring Fluids
Nursing Staff Support
Patient Safety Management
Patient Information Collection
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