Jasmeet Kaur Grewal

**** ***** ******

Langley, BC

T: 778-***-****

adz06k@r.postjobfree.com

Seeking a job in Operation and Sales, Marketing and Business development with a high growth-oriented organization.

Qualifications:

A competent professional with 4+year of experience in the areas of Business Development, Retail Banking Operations, Sales & Marketing, Client Servicing and Team Management.

Proficient in providing value added customer services by resolving customer issues & ensuring their satisfaction with the product and the services norms.

An effective communicator with excellent relationship building & interpersonal skills.

Knowledge and experience working with MS suite: Share point, MS team, MS excel, MS word and MS PowerPoint.

Strong educational and working background in financial industry.

Education:

Bhilai Insitute of Technology (Chhattisgarh Swami Vivekan and Technical University)

Post- Graduated March 2013

Master of Business Administration (Finance and Human Resources)

Mats University

Graduated October 2010

Bachelor of Commerce (Finance Banking)

Certifications:

Insurance Regulatory and Development Authority (IRDA Certified).

Association of Mutual Funds in India (AMFI Certified).

Diploma in computer application.

Employment Experience:

ABIS EXPORTS INDIA PRIVATE LIMITED, RAJNANDGAON CHHATTISGARH: August 2020-February 2022 as Senior Executive – Banking Payments (CORPORATE HEAD OFFICE)

Competencies Overviews

Keeping Knowledge of Vendor’s ledger scrutiny, General Accounting, under SAP (S4HANA) or Tally ERP.

General understanding of Tax laws & statutory dues; viz. TDS, advance tax, PF ESI, Gratuity payments, GST etc. (aware of online payment system of statutory due)

Maintaining cash flow report of the company on daily bases and Bank Reconciliation.

Ensuring of Banks payments in computerized environment viz. NEFT, RTGS, and Manual Cheques/ DD system under banking function.

Reasonable Knowledge of excel tools, E-mail, capable enough to read/ write formal letters and respond them on time.

HDFC BANK LTD, Bangalore: June 2015-August 2019 as Deputy Manager (Branch Operational Head in Retail Banking)

Competencies Overviews

Managing bank operations inclusive of implementing short/long term plan.

Managing customer centric operations, forwarding customer instruction to concerned department & ensuring customer satisfaction.

Managing the overall functioning of process, identifying improvement areas.

Interfacing with clients for understanding their requirement & Cultivating relations with them for customer retention & securing repeat business.

Meet annual goals/ Budgets set by management for self.

Ensure audit field work is focused on the right areas and documentations meets high quality standards.

Ensure assistant works as professional members of a team and that administrative procedures and guidelines are followed to create the highest industry standards.

Academic Projects Undertaken:

I worked as a Management trainee in both the Area of HR & Finance project.

Jindal Steel and Power Limited, Raipur. SINCE July 2012

Organization : Jindal Steel and Power Limited, Raipur

Designation : Management Trainee.

Project – 1

Organization: Jindal Steel and Power Limited, Raipur.

Project: A Study on Competency Mapping and Gap Analysis.

Responsibilities:

Worked with managers to chart out training programs.

Developed through understanding of safety procedures.

To identifying the gap between the “The required proficiency” & “the acquired proficiency” of employees.

Improve Employee’s Performance by using the process for recruitment, i.e., Competency based recruitment, job rotation, proper training, appraisals etc.

Project – 2

Organization: Private Banks, Raipur.

Project: The Study on Customer’s Satisfaction on Service’s Rendered by Private Sector Banks.

The Company Profile:

The study conducted direct towards the private banking scenario in city Raipur.

Responsibilities:

To identify customer satisfaction variables which lead to building relationship with customers in private banking sector.

To analyze the satisfaction level of customers with respect to the various services provided by the private banks.

To identify the strategies of private banks to satisfy their customers.

Recording day to day banking activities.

Maintaining books of accounts.

Contact this candidate