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Front Desk Business Operations

Location:
Syosset, NY, 11791
Posted:
September 28, 2023

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Resume:

JACKIE L SEIDER #516-***-****

PO Box ***

East Northport NY 11731

Qualification Summary

* Provide effective support to management and overall business operations

* Highly effective skills handling a wide range of administrative office functions, executive

assistant, office management, front desk functions in various business environments

* Accurate handling of diversified sensitive information regarding financial, personal, business or

medical using highest level of discretion

* Coordinate work with time management skills, prioritization while processing multiple tasks

simultaneously

Current Experience

Medical Receptionist/Medical Record Clerk/Form Coordinator (Sept 2019-present)

Long Island Spine Specialists, Commack, W Islip, W Hempstead, Riverhead, NY

* Opening/closing of business operations and facility, heavy phones/fax/scanning

* Communicating with Drs, staff, patients, insurance companies, lawyers fielding/resolving

problems or concerns inclusive of recording all patient information and verification

* Checking in/out or patients, confirming status, coordinating new appointments, scheduling

of diagnostic tests/consults for procedures, collection of required payments/balances with use of

EMR program

* Consistent patient file maintenance, correspondence, insurance documentation, generate and

renew scripts/prior auths/referrals

* Collaborating with/responding to attorneys/insurance companies regarding their medical record

requests/updating info/required forms

* Maintaining productive lines of communication with superiors, co-workers and patients

* Effectively perform responsibilities independently or as a team player under fast paced, high pressure

sensitive conditions

JACKIE L SEIDER page 2

Medical Secretary/Orthopedic/E.S. Mango MDPC, Smithtown, NY (April 2017-August 2019)

* Opening/closing of business operations and facility, heavy phones/fax

* Communicating with Drs, staff, patients, insurance companies, lawyers managing problems or

concerns inclusive of recording all patient information and verification

* Oversee and support front desk daily operations, maintain weekly schedule using inter-office

EMR program, coordinate staff schedules for Dr, PA, NP and clerical staff, maintain exam room supplies/

inventory

* Ordering of patients meds thru portals and obtaining proper prior authorization working with Specialty

Pharmacies

* Collaborate with attorney offices scheduling depositions/court appearances acquiring necessary

documentation, subpoenas, confirmations/PINS

* Generate required variances for treatment/tests/meds for Worker Compensation patients

* Recording of patient statistics for end of day report

Front Desk Receptionist-Clerical/Northwell Dermatology of Huntington, Huntington, NY

(Nov 2013-April 2017) Dr M Dannenberg/Dr S Flugmann

* Opening/closing of business operations and facility, heavy phones/fax

* Checking in/out of patients, confirming status, coordinating new appointments, collection of

required payments

* Consistent patient file maintenance, correspondence, insurance documentation, generate and

renew prescription drug refills/prior authorizations/referrals

* Knowledge of 5 internal software programs for purposes of scheduling, treatments, charts,

prescriptions, collecting fees for products/services, running/reconciling reports

* Maintain productive lines of communication with superiors, co-workers and patients

* Effectively perform responsibilities independently or as a team player under fast paced,

high pressure, sensitive conditions



Contact this candidate