HANNAH ROBBINS

Address - **** Southern Trails Pl Indianapolis, IN 46237

Email- adz05s@r.postjobfree.com

Phone # 317-***-****

PROFESSIONAL SUMMARY

Motivated individual who is skilled at meeting customers’ needs with expert support. I stay on top of demands in fast-paced environments by effectively using slow periods to maintain, organize, and clean in order to keep a safe and smooth working environment. All this while paying diligent attention to important details.

Skills

CUSTOMER SUPPORT

DECISION MAKING

TIME MANAGEMENT

DETAIL ORIENTED

ADMINISTRATIVE SUPPORT

Experience

January 2021– July 2023

Administrative Clerk

Johnson County Sheriff’s Office Franklin, IN

I began with the Sheriff’s Office after leaving Versiti as this offered me and my family a better work life balance and weekends off with my children. I began in the reception area for the jail where I delt with the genal public to process bonds, gun permits, peddler permits, finger printing, and case report processing. During my time as the receptionist I also doubled as an admin for the Jail Commander where I helped implement new procedures and worked heavily in excel to develop and improve existing forms.

I was then promoted to Book Keeper which allowed me more flexibility in my schedule and opened a new path for growth for me. In this new role I was responsible for all accounts payable and accounts receivable for the Johnson County Sheriff’s Office. I made daily deposits for the cash accounts and processed credit card claims along with vendor invoices each month. With this new role I still had my passion for training so I continued training the front reception area along with taking on office supply ordering for the department and package receiving.

My final promotion was to Civil Process where I handled warrants and civil processing for the entire county. I was responsible for processing and inputting new warrants into our local system and our statewide systems as well as removing the warrants once the suspect was arrested. I was also responsible for processing all civil paperwork that came through the county to include evictions, property seizures, notices to appear, summons, and court orders. In this role I worked heavily within our local system to conduct monthly audits of active warrants to ensure we had the most up to date records.

September 2016 – November 2020

Phlebotomist / Acting Team Lead

Versiti Blood Center of Indiana Indianapolis, IN

I worked as a phlebotomist with Versiti Blood Center for four years where I lead and helped develop several teams of new phlebotomist while also assisting in retraining of other. I achieved many titles in my time with the company but found my passion to be with training. I have listed my titles below:

Acting Team Lead

Trima Certified Trainer

Alyx Certified Trainer

Phlebotomist Trainer

Team Lead Trainer

August 2010- March 2016

Shift Supervisor

Chick-Fil-A (Southport Rd.) Indianapolis, IN

I began with CFA at the age of 15 years old as a dining room attendant working up from there

At the age of 16 I was trained to work the front counter as a cashier

At 17 I began training to become a Drive Thru Specialist

I took on the role as manager shortly after turning 18. I took part in running day to day operations in the front of house to ensure smooth operations and a great experience for all guest. I would manage shift of 12-15 people.

When I turned 19 years old I was ready for my next challenge and resumed the role of Shift Supervisor. This position was responsible for store operations that included both Front of House and Back of House operations both for employees and guest. I remained in this position for the remaining of my time with this company and was able to take advantage of several leadership development courses during this time that helped to advance my leadership style and abilities.

Education

GED – May of 2013

Homeschooled Indianapolis, IN

Indiana School of Phlebotomy - June 2016

Certification in Phlebotomy

Course went from April 2016- June 2016

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