Erum Akmal, SHRM-CP

281-***-**** adz04r@r.postjobfree.com Richmond, Texas 77406 LinkedIn

Results driven recruiter and HR professional with a strong track record in technical and multi-discipline-full cycle recruiting, delivering exceptional experiences for businesses and candidates. Experienced talent acquisition professional that specializes in both agency and corporate recruiting, sourcing, providing HR consulting, analytical reporting, workforce planning and employment branding solutions, across diverse industries, especially for oil and gas sector.

Talent and Succession Management

HR Guidance & Support

HR Operations Management

Referral Program Execution

Role Discovery & Sourcing Strategy

Cultural Change Champion

Digital Collaboration Expertise

Employee Services & HR Training

Project Planning & Prioritization

ATS & HRIS: SAP Success Factors LinkedIn Recruiter Workday PeopleSoft Oracle HCM Cloud KRONOS ZOHO SMART Recruiter Indeed HireEZ Career Builder Zip Recruiter Zenefits Easy Time Clock Bitrix 24.

Professional Experience

Global Recruiter, Aramco Americas (Contract) Houston, TX USA 06/2023 – 09/2023

●Provided full cycle recruiting for international expatriate roles under corporate services staffing division.

●Attracted and hired qualified candidates for various positions in OCD, HR, upstream and downstream.

●Created talent pipelines for current & future projects via managing candidate management system on SAP SuccessFactors and facilitated onboarded process on silk road.

●Increased talent pool by 32% for hard to fill roles via driving sourcing initiatives, increasing referrals, applying Boolean search techniques on LinkedIn Recruiter, Google X-Ray, Indeed and HireEZ.

●Reduced time to hire by reaching passive candidates, eliminating bottlenecks in processes, expediting additional documentation required and improving offer letter process approvals for international candidates.

●Streamlined processes via leveraging my skills in data analysis, database management, analyzing recruitment dashboard reports on ATS including headcount, job requisition status and made recommendations for improvement.

●Conducted virtual recruitment fairs, career fairs, and workshops and prepared analytical reports on success rates.

●Coordinated with hiring managers for conducting panel interviews, attended in take meetings, information sessions with staffing agencies for improvising sourcing plans.

●Collaborated with relocation team and recruiting coordinators for scheduling interviews on Hire Vue, screened and interviewed candidates.

●Improved employment branding by identifying unique selling propositions in offer letters and benefit package.

●Improved candidate experience from sourcing to on boarding by maintaining high level of communication and driving recruitment marketing campaign on social media and job profile views.

●Managed SharePoint to improve operational excellence, service quality, recruitment and improved attrition.

Recruiter, CGL Recruiting Spring, TX USA 03/2022 – 05/2023

●Increased talent pool by 43% for technical roles via driving sourcing initiatives & applying Boolean search techniques on LinkedIn Recruiter for domestic and international candidates.

●Reduced time to hire by 60 days from 90 days via driving sourcing initiatives, reaching passive candidates, and updating candidate management system on SAP Success Factors.

●Increased quality of hiring candidates by improving hiring manager satisfaction, analyzing attrition rates, aligning job descriptions, job profiling and improving prescreening assessment tools.

●Enhanced the applicant’s outreach for job postings on LinkedIn by 75% via improving brand image and advertising attractive employee benefits on social media, job boards and networking groups.

●Provided services to individual job candidates clients by providing one-one job search assistance, resume review, mock interviews, LinkedIn profile, career coaching, HR Consulting, on boarding assistance, and training sessions.

●Developed and increased client base by marketing service offerings to existing and prospective SMBs local and domestic.

●Identified and led the strategies for employee recruitment, retention campaigns and networking.

Technical Recruiter, Gao Tek (Part Time) Spring, TX USA 11/2021 – 02/2022

●Increased the number of applications for technical sales, IT and engineering roles by ~27% and job profile views by ~36% on LinkedIn; to select best-fit applications by leveraging the latest sourcing strategies for Canada and USA region.

●Achieved a 3-month hiring quota by revamping the recruitment process, conducted pre-screening interviews, reported daily and weekly recruitment dashboards in CRM and presented to the senior management.

●Reduced cost per hire by 18% via improvements in the interview process & witnessed increase in search rankings.

●Developed project timeline, tracked milestones & deliverables and analyzed recruitment metrics data.

Human Resources Administrative Assistant, BHA Houston Spring, TX USA 08/2020 – 03/2022

●Coordinated end-to-end hiring cycle; organized 5 job fairs, conducted virtual interviews, and employee onboarding.

●Created best practices & processes and HR Manuals to manage the recruitment process of hiring.

●Provided HR generalist support to 100+ employees including employee relations, performance management, employee engagement activities, training and development.

●Created tracking system on SharePoint to house staffing, competencies, and training data.

●Prepared staff attendance & leave reports using Easy Time Clock for payroll of both full-time and substitute teachers.

●Facilitated recruitment by conducting background checks, verification of I-9, drafting offer letters & updated HRIS.

●Assisted with organizing team-building activities during weekly professional development meetings and events.

●Coordinated training, updated training calendar, prepared customized training videos and user manuals.

Customer Service Representative, TTEC (Remote) Tomball, TX USA 06/2020 – 07/2020

●Worked remotely for TTEC for Bank of America project and supported in bound call on humanify connect.

●Resolved customer queries via team collaboration on Pidgin, Kronos, and other online tools.

HR Coordinator-Workforce Support Team, Macy’s Corporate HR Houston, TX USA 08/2019 – 06/2020

●Supported requisition load for 186 stores; underwent HR system training, created job descriptions & daily store edits.

●Facilitated workforce planning, tracked reports, staffing scheduling requests, job requisitions & addressed screening.

●Tracked workforce reports for employee headcounts, hiring needs for every region, talent matrix and turnover rates.

●Created a US-nationwide recruiting program for 186 Macy’s stores.

Remote Recruiter, Ignite Recruitment (Remote) Tomball, TX, USA 07/2019 – 08/2019

Senior/ Human Resources Officer, TDEA FAFEN Islamabad, Pakistan 02/2013 – 12/2018

●Managed 5-member team and acted as the focal HR person for ongoing company projects and employee relations.

●Led full cycle recruiting for multiple projects, revamped job portal and assessed 400+ profiles monthly.

●Developed recruitment strategy maps and sourcing strategies leading to a 22% increase in talent pool.

●Led transition to online performance management system; boosted productivity by identifying and sharing KPIs.

●Drove process improvement initiatives by identifying gaps in current HR operational workflow, payroll processing, benefit administration, resulting in reduced annual staffing cost by 15%.

●Led a reduction in overhead costs by 18% by introducing a shift system, tracking compensatory hours and leaves.

●Trained junior team members on recruiting and facilitated training on performance management and interviewing.

●Managed countrywide internship program and analyzed recruitment metrics data.

Freelance Content Writer, Essaywriter.org Islamabad, Pakistan 12/2011 – 01/2013

Business Development Executive, STRAP Consulting Islamabad, Pakistan 07/2009 – 11/2011

Education And Professional Development

Certification in Business Analytics Harvard Business School (2022)

SHRM-CP Society for Human Resource Management (Certification Active since July 2022)

Master of Business Administration Major: Human Resource Management, NUST Business School

Bachelors in business administration Major: International Business & Marketing, NUST Business School

Volunteer Experience and Professional Memberships

Career Coach Volunteer NUSTIAN USA Industrial Linkages Team (04/2022 – Present)

Mentor ISGH Job Networking Group (03/2022 – Present)

Volunteer Between Job Ministry (01/2019 – 06/2019)

Fundraising Volunteer NUSTIAN USA Fundraising Team (04/2022 – Present)

Fundraising and Food Drive Volunteer Klein Islamic Center (02/2021 – Present)

Fundraising Volunteer ICNA Sister’s Wing (06/2022 – Present)

Community Volunteer for Islamic Arts Festival Masjid Al-Salam (01/2019 – 10/2022)

Professional Membership Association for Talent Development (ATD) Jan 2023-Date

Professional Membership for Society of Human Resource and Management (SHRM) Dec 2021-Date

Contact this candidate