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Customer Service Retail Sales

Location:
Toronto, ON, Canada
Salary:
16 dollars pee hour
Posted:
September 28, 2023

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Resume:

SAUMYA KAPOOR

CONTACT

**** ********* **** *

Toronto, Ontario

647-***-****

adz03e@r.postjobfree.com

PROFILE

Highly motivated and customer oriented professional with 1 year of experience in retail sales and exceptional customer service skills. Recognized for ability to communicate with customers and provide exceptional service that ensures client retention and positive feedback.

EDUCATION

GLOBAL BUSINESS MANAGEMENT •

SEPTEMBER 2023 – APRIL 2025

HUMBER COLLEGE, TORONTO

BACHELOR OF COMMERCE

AUGUST 2019 – MARCH 2022

MITHIBAI COLLEGE, MUMBAI, INDIA

SKILLS

Problem-solving

Customer Service

Multilingual with excellent

communication and interpersonal skills

Cash handling

Detail-oriented

Critical Thinking

Team player

AVAILABILITY

Saturday: All Day

Sunday: All Day

Monday: All Day

Tuesday: 8am –1pm and 5pm-10pm

Wednesday: 3 PM – 10 PM

Thursday: 8am –1pm and 5pm-10pm

Friday: 5 PM – 10 PM

EXPERIENCE

RETAIL SALES ASSOCIATE • OCTOBER 2022 – JULY 2023

H&M (DELHI, INDIA)

• Achieved 100% of individual and store sales targets for 10 months by engaging proactively with customers and

marketing new brand and product lines.

• Maintained sales floor by arranging and organizing merchandise, stocking merchandise, and setting up displays per company standards and store policies.

• Effectively handled all customer requests, ensuring professional and prompt customer service.

• Accurately and efficiently process all POS transactions. CUSTOMER SERVICE ASSOCIATE • JUNE 2022 – SEPT 2022 URBAN COMPANY (DELHI, INDIA)

• Independently managed and coordinated with 50 plus field operators running day to day operations in Delhi NCR region and 5 other cities.

• Recruited new associates to expand the supply base to meet client needs in other hubs of Delhi NCR.

CASHIER • NOVEMBER 2021 – FEBRUARY 2022

BIG BAZZAR (MUMBAI, INDIA)

• Processed over 50+ transactions daily with 100% accuracy, handing cash, credit card, and electronic payments.

• Maintained a friendly and welcoming attitude, providing excellent customer service.

• Resolved customer complaints with a 97% satisfaction rate.



Contact this candidate