FATMA

AL RAEY

PROFILE

An engaged and motivated business

fresh graduate with strong

communication and business skills.

Looking forward to bring my skills and

strong mindset to enrich your

organization.

CONTACT

PHONE:

UAE: +971*********

Egypt: +201*********

LinkedIn Profile

EMAIL:

adz038@r.postjobfree.com

VISA STATUS

Under Father’s Visa

EDUCATION

University of Hertfordshire (Cairo, Egypt)

2019 - 2023

Bachelor in information technology management for business WORK EXPERIENCE

Abu Dhabi Events, Customer Service agent

Nov 2018 – Nov 2019

• Deliver Consistently excellent customer service to guarantee a positive first response on services.

• Performed in-depth research to answer more complex questions.

• Acted as the first point of contact for customer issues and queries resolving effectively and efficiently.

• Worked under strict deadlines and responded to service requests and emergency callouts.

• Assisted customers by answering questions and solving problems.

• Obtained information to resolve customer inquiries. SKILLS

• Active listening • Time Management

• Communication • Works under pressure

• MS Office • Presentation skills

• Creative thinking • Flexible worker

• Leadership skills • Positive attitude

• Management skills • Analytical skills

• Problem solving skills