Dena Batts

Best Agent Alive!

Sierra Vista, AZ **635

adz02d@r.postjobfree.com

+1-520-***-****

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Telepreformance USA - Sierra Vista, AZ

March 2019 to Present

Ordering products for customers, taking payment, and tracking orders placed for customers Engagement Specialist

Carenet Healthcare Services - San Antonio, TX

December 2017 to February 2019

Enrolling customers in health plans for health coaching opportunities. I explain there incentives for the health coach available through the health insurance plan Customer Service Rep

Teleperformance - Sierra Vista, AZ

December 2015 to December 2017

Troubleshooting lifeline equipment for customers, billing, payments, ordering products, up selling new equipment, changing info. For customers accounts, and excellent customer service skills. Filing Clerk Administrative Duties

SBBI Inc - Sonoita, AZ

January 2012 to September 2012

Filing important documents for a busy construction company Making sure every month of emails is in chronological order Using Excel program And Microsoft word

Keeping track of new emails from the government

Organizing binders for SBBI construction documents Type speed of 40 wpm

Taking phone calls and directing the calls to the appropriate staff member Payroll Assistant

All Star Technical Services - Fort Huachuca, AZ

June 2011 to December 2011

contract ended

Inputting payroll into access based program

Maintain Data Excel basis for leave and fmla

Verifying time sheets correctly

Assisting HR department

Taking phone calls and directing the calls to the appropriate staff member Maintaining payroll filing

Type speed of 40 wpm

Cashier

Safeway Food Store - Sierra Vista, AZ

September 2010 to June 2011

Customer Service

Cashier

End of shift paper work and counting the money

And doing overnight price changing

Medical Assistant

Dr. Bansal Internal Medicine - Sierra Vista, AZ

February 2010 to July 2010

Assist physician in exam rooms

Check in and check out

Tested vital signs

Collecting specimens

EKGs, punch biopsy, antigens, documenting on computer Physicals, referrals, labs, and always with a smile. Cashier

Save a lot, food store - Gulfport, MS

May 2007 to January 2010

Cashiering

Helping customers who need help with anything

Cleaning and stocking

Verifying end-of-shift paperwork

Cashier and assistant manager

Shell Gas Station - Gulfport, MS

March 2006 to 2007

Expanding sales

Cashier

Ordering merchandise plus stocking

Paper work

Cashier Customer service

Trace of Lace Adult Novelty store - Gulfport, MS

November 2004 to March 2006

Cashier and helping customers with any questions

Expanding sales

Education

Diploma in Medical

Virginia College - Biloxi, MS

High school diploma or GED

High school diploma or GED

Associate's degree

Skills

• Work on Excel program, Word, Microsoft Office, Billing, and collections. I also can type 40+wpm.

• Call Center (8 years)

• Customer Care (10+ years)

• Customer Service (10+ years)

• Customer Support

• CSR (10+ years)

• Payroll

• Upselling

• Vital Signs

• Assistant Manager Experience

• Employee Orientation

• Typing

• Office Management

• QuickBooks

• Administrative Experience

• Human Resources

• Accounts Payable

• Accounts Receivable

• Bookkeeping

• Event Planning

• Data Entry

• Hotel experience

• Microsoft Excel

• Microsoft Word

• Microsoft Outlook

• Mac OS

• Microsoft Office

• Commercial driving

• Customer service

• Time management

• Medical terminology

Languages

• English - Fluent

Certifications and Licenses

CPR

January 2019 to Present

Additional Information

I can work anytime! Ready to start back working again! It's been hectic, but, I am still alive and kickin'! Please, call! I would like to join your team!

Contact this candidate