Customer Service Sierra Vista
Resume:
Dena Batts
Best Agent Alive!
Sierra Vista, AZ **635
**************@***********.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Telepreformance USA - Sierra Vista, AZ
March 2019 to Present
Ordering products for customers, taking payment, and tracking orders placed for customers Engagement Specialist
Carenet Healthcare Services - San Antonio, TX
December 2017 to February 2019
Enrolling customers in health plans for health coaching opportunities. I explain there incentives for the health coach available through the health insurance plan Customer Service Rep
Teleperformance - Sierra Vista, AZ
December 2015 to December 2017
Troubleshooting lifeline equipment for customers, billing, payments, ordering products, up selling new equipment, changing info. For customers accounts, and excellent customer service skills. Filing Clerk Administrative Duties
SBBI Inc - Sonoita, AZ
January 2012 to September 2012
Filing important documents for a busy construction company Making sure every month of emails is in chronological order Using Excel program And Microsoft word
Keeping track of new emails from the government
Organizing binders for SBBI construction documents Type speed of 40 wpm
Taking phone calls and directing the calls to the appropriate staff member Payroll Assistant
All Star Technical Services - Fort Huachuca, AZ
June 2011 to December 2011
contract ended
Inputting payroll into access based program
Maintain Data Excel basis for leave and fmla
Verifying time sheets correctly
Assisting HR department
Taking phone calls and directing the calls to the appropriate staff member Maintaining payroll filing
Type speed of 40 wpm
Cashier
Safeway Food Store - Sierra Vista, AZ
September 2010 to June 2011
Customer Service
Cashier
End of shift paper work and counting the money
And doing overnight price changing
Medical Assistant
Dr. Bansal Internal Medicine - Sierra Vista, AZ
February 2010 to July 2010
Assist physician in exam rooms
Check in and check out
Tested vital signs
Collecting specimens
EKGs, punch biopsy, antigens, documenting on computer Physicals, referrals, labs, and always with a smile. Cashier
Save a lot, food store - Gulfport, MS
May 2007 to January 2010
Cashiering
Helping customers who need help with anything
Cleaning and stocking
Verifying end-of-shift paperwork
Cashier and assistant manager
Shell Gas Station - Gulfport, MS
March 2006 to 2007
Expanding sales
Cashier
Ordering merchandise plus stocking
Paper work
Cashier Customer service
Trace of Lace Adult Novelty store - Gulfport, MS
November 2004 to March 2006
Cashier and helping customers with any questions
Expanding sales
Education
Diploma in Medical
Virginia College - Biloxi, MS
High school diploma or GED
High school diploma or GED
Associate's degree
Skills
• Work on Excel program, Word, Microsoft Office, Billing, and collections. I also can type 40+wpm.
• Call Center (8 years)
• Customer Care (10+ years)
• Customer Service (10+ years)
• Customer Support
• CSR (10+ years)
• Payroll
• Upselling
• Vital Signs
• Assistant Manager Experience
• Employee Orientation
• Typing
• Office Management
• QuickBooks
• Administrative Experience
• Human Resources
• Accounts Payable
• Accounts Receivable
• Bookkeeping
• Event Planning
• Data Entry
• Hotel experience
• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Mac OS
• Microsoft Office
• Commercial driving
• Customer service
• Time management
• Medical terminology
Languages
• English - Fluent
Certifications and Licenses
CPR
January 2019 to Present
Additional Information
I can work anytime! Ready to start back working again! It's been hectic, but, I am still alive and kickin'! Please, call! I would like to join your team!
Contact this candidate