Nicole True

Las Vegas, NV *****

adz026@r.postjobfree.com

725-***-****

• Dedicated to ensuring customer satisfaction by remaining accessible, friendly and knowledgeable.

• Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues.

• Talent for quickly resolving issues prior to escalation.

• Thorough knowledge of menu offerings, including gourmet food, spirits, and pairings.

• Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders.

• Strong ability to multitask while remaining professional and courteous in fast-paced environments. KEY ABILITIES:

• Incredible memory with the proven ability to quickly learn all aspects of new menus and specialties.

• Talented at lifting and carrying large amounts of food safely, securely, and gracefully.

• Dedicated to maintaining a clean dining room and adhering to all safety and legal standards.

• History of providing clear, polite, and positive communication with diverse guests and coworkers to ensure seamless service.

• Consistently achieved highest daily sales

Work Experience

Bartender/Server

Kona Grill - Las Vegas, NV

Present

Welcome guest in timely manner

upbeat and friendly demeanor.

Up-sell and or Suggest drinks and menu items to guest. Making sure to adhere to the mission of the restaurant. “Vibe dining” with exceptional service in a high volume restaurant maintaining the bar by making exceptional cocktails and maintain the well for the whole establishment during happy hour

Open and closing duties include but are not limited to wiping down bar sweeping/mopping and stocking and liquor for next shift. Prepare all mixers sangria margarita old fashion and simple syrup. Bartender

El Dorado Cantina - Las Vegas, NV

2023 to 2023

• Prepared and served alcoholic beverages

• Maintained safety standards

• Checked customer identification

• Worked dinner, closing and graveyard shift

Server

Jerusalem Grill

2016 to 2023

• Assist guests in order selection by promoting specific menu items and specials.

• Respond to inquiries regarding meal preparation and service. Up-sell appetizers, entrees, specialty beverages, and desserts to increase guest check averages.

• Coordinate with kitchen staff to ensure timely and accurate order preparation.

• Regularly follow-up with guest tables and promptly fulfill additional requests.

• Collect payments and balance transactions with receipts.

• Responsible for maintaining inventory, training employees, coordinating hotel gala events, catering weekly shabbat meals. Through great dedication

Jerusalem Grill remains the number one Glatt Kosher restaurant in Las Vegas. Server/Bartender

Bogey's Bar and Grill - Las Vegas, NV

May 2022 to October 2022

• Attending to tavern guest, while maintaining an upbeat and positive attitude.

• Helping guest select their choice of beverage

• Working both west & east location with a excellent proven track record

• Running food, bussing tables

• Dedicated to maintaining a clean dining room and adhering to all safety and legal standards

• Helping gamers with food orders

• Highest daily sales.

Server

PKWY Tavern Decator (Fine Entertainment) - Las Vegas, NV May 2020 to June 2022

• Attending to tavern guest, while maintaining an upbeat and positive attitude.

• Helping guest select their choice of beverage from over 250 beers, and logging them in our App for our beer God rewards program.

• Running food, bussing tables

• Dedicated to maintaining a clean dining room and adhering to all safety and legal standards

• Opened The New Pkwy Tavern Volunteer location by putting together the inside of the restaurant and kitchen.(Grand Opening)

• Highest daily sales.

Server

Sugar Factory American Brasserie - Las Vegas, NV

2018 to 2019

• Incredible memory with the proven ability to quickly learn all aspects of new menus and specialties.

• Reputation for putting guests at ease, handling large crowds, catering to high profile guests and maintaining composure in stressful situations.

• Talented at lifting and carrying large amounts of food safely, securely, and gracefully.

• Dedicated to maintaining a clean dining room and adhering to all safety and legal standards.

• History of providing clear, polite, and positive communication with diverse guests and coworkers to ensure seamless service.

• Consistently achieved highest daily sales

Cocktail Waitress

Caesars Entertainment

2013 to 2015

• Greeted and welcomed all guests in a prompt and courteous manner.

• Provided timely and friendly cocktail service. Maintained assigned section, keeping it free of empty glassware, constantly seeking service opportunities and accurately answering guest questions.

• Adhering to company and Forbes standards providing an elevated and personalized level of service. Education

Diploma

Marinello School Of Beauty

2012

Orange Glen High School

2005

Skills

• Dedicated to ensuring customer satisfaction by remaining accessible, friendly and knowledgeable.

-Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues.

-Talent for quickly resolving issues prior to escalation.

-Thorough knowledge of menu offerings, including gourmet food, spirits, and pairings.

-Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders.

-Strong ability to multitask while remaining professional and courteous in fast-paced environments.

-Incredible memory with the proven ability to quickly learn all aspects of new menus and specialties.

-Reputation for putting guests at ease, handling large crowds, catering to high profile guests and maintaining composure in stressful situations.

-Talented at lifting and carrying large amounts of food safely, securely, and gracefully.

-Dedicated to maintaining a clean dining room and adhering to all safety and legal standards.

-History of providing clear, polite, and positive communication with diverse guests and coworkers to ensure seamless service.

-Consistently achieved highest daily sales

• Restaurant Experience

• Serving Experience

• Bartending

Certifications and Licenses

Food Handler Certification

June 2021 to June 2024

Food handlers card ( Health card )

Tan card

November 2021 to November 2025

Nevada alcohol education card

Assessments

Customer focus & orientation — Proficient

May 2021

Responding to customer situations with sensitivity Full results: Proficient

Management & leadership skills: Impact & influence — Proficient January 2023

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Learning agility — Proficient

January 2023

Learning and applying new information

Full results: Proficient

Attention to detail — Proficient

November 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Food service fit: Crew member — Proficient

May 2022

Measures the traits that are important for successful food service crew members Full results: Proficient

Social media — Proficient

January 2023

Knowledge of social media techniques and analytics interpretation Full results: Proficient

Work style: Reliability — Proficient

November 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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