Customer Service Delivery Driver
Resume:
MICHELL ALEJANDRA
URBANO-ESCOBAR
**** ***** **. *********, **. 93536
adz021@r.postjobfree.com
@just.keepflowing
EXPERIENCE IN THE US.
Delivery Driver Instacart & Doordash
MAY 2021 – CURRENT
Buy and deliver groceries and other products. I pay close attention to detail to ensure accurate and error-free deliveries. I have experience providing exceptional customer service while making deliveries. I am friendly, professional, and always strive to meet customer expectations. I am also skilled at resolving any delivery-related issues or concerns that may arise. Delivery driving can be physically demanding, requiring lifting and carrying packages of various sizes and weights. I have developed physical stamina to handle these tasks efficiently and safely. Personal Assistant Chef Paola Petrella
OCT 2021 – SEP 2022
I was responsible for running personal errands for the chef and handling other miscellaneous tasks as needed. I usually picked up the chef's teenager daughter from school or other activities, ensuring her safe transportation and providing any necessary supervision until the chef or other family members were available. I made travel arrangements for both professional and personal trips, including booking flights, accommodations, and transportation. I also assisted in packing and ensuring all necessary arrangements were in place. I provided general administrative support to the chef, including organizing paperwork, managing expenses, and maintaining records.
Yoga teacher @wide_awakenings
OCT 2021
I have led yoga classes for private groups (25 practitioners), adapting the practice to the specific needs and preferences of the participants. I prioritize safety and proper alignment in my classes, providing modifications and adjustments to ensure participants practice yoga in a safe and effective manner. I am knowledgeable about common injuries and conditions and can adapt the practice accordingly. I foster a supportive and inclusive environment in my yoga classes, encouraging open communication and building a sense of community among participants. I strive to create a welcoming space where individuals feel comfortable and supported in their yoga journey.
Groomer Apprentice Rosina Votta (The Doggie Stylists). MAY 2021 – AUG 2021
I became proficient in setting up and organizing the mobile grooming unit efficiently. This included ensuring all necessary grooming tools and supplies were properly stored and easily accessible in the limited space. I learned how to handle pets effectively and safely within the compact mobile grooming unit.
2
Lobby Attendant Grande Villas Resort (Orlando, Fl). JUN 2020 – APR 2021
During this period, I biked 26 miles every day and was always on time, regardless of the weather in Orlando that day. Demonstrated exceptional performance as a Housekeeper, earning the trust and recognition of employers, leading to promotion to Lobby Attendant position. Responsible for maintaining the cleanliness and organization of the lobby area, front desk, gym and General Manager, H.H.R.R, Security Manager, Front Desk Manager offices, ensuring a welcoming and pleasant atmosphere for guests and staff. Utilized excellent interpersonal skills to foster positive relationships with English-speaking staff and guests, facilitating effective communication and cultural exchange.
Housekeeper Grande Villas Resort (Orlando Fl)
JAN 2020 – MAY 2020
During my time as a housekeeper at Grande Villas Resort during the 2020 COVID-19 pandemic, I gained valuable experience in implementing strict cleaning protocols to ensure the safety and well-being of guests. Here is an overview of my experience: I diligently cleaned and sanitized guest rooms, paying special attention to frequently touched surfaces such as doorknobs, light switches, and remote controls. I maintained a professional and friendly demeanor when interacting with guests, ensuring their comfort and addressing any specific cleaning requests or concerns they may have had. I provided them with reassurance that their health and safety were our top priorities.
SKILLS
Native Spanish speaker. Current studying
English.
Strong work ethic and attention to details.
Desire to learn and gain work experience
Ability to follow instructions and work in a
fast-paced environment.
I use design programs such as photoshop,
lightroom, and illustrator.
Ability to follow detailed
instructions and work as part of a
team to provide exceptional service
to customers.
I m a committed and loyal person I
always gives my best in every job I
do.
Excellent customer service skills to
provide a positive experience to
customers.
ABOUT ME
I’m from Venezuela where I d experience in digital image editing, photography assistant and event photographer, press conferences, conferences, children's parties. I love crafts and I have taught courses to children and adults for more than 10 years. I got my yoga teacher certification in 2019 and continue teaching until I moved to the US on December 2019. Proud owner of Mango, my adorable 10 years old golden retriever who hope to bring back as soon as possible from Venezuela. I have reinvented myself several times and this time I would like to fulfill this dream of being a dog groomer.
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