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Data Entry Customer Service

Location:
Smyrna, DE, 19977
Salary:
16
Posted:
August 17, 2023

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Resume:

Rashane Mitchell-Lee

Newark, DE *****

adyzzh@r.postjobfree.com

+1-443-***-****

Accomplished Administrative Support professional practiced at addressing all facets of business office needs, including file and document management, inventory allocation and technical training. Proficient in maintaining stringent financial controls and timelines. Offering diplomatic and professional communication, strong time management and multitasking expertise. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.

Authorized to work in the US for any employer

Work Experience

Service Assistant

ChristianaCare - Newark, DE

April 2023 to Present

Serving patients

Data entry

Managing hospital floor

Orders and supplies

Customer Service

Organizing

Cleaning

Preparing patient meals

Taking Orders

Office Manager

Best Warehousing and Transport (BWT) - Newark, DE

March 2022 to Present

• Scheduling inbound and out bounds

• shipping and receiving loads.

• Accounting

1. balancing Financial statement

2. Processing Payment

3. Financial book keeping

4. Data Entry

5. Collections

6. Sending out financial notice and reminders

• Uploading the necessary data in the company’s designated tmc database.

• Being a direct assistant to company General manager.

• Supervising office clerk team.

• Training and retraining staff when needed.

• Customer service ( working hands on assisting drivers check in, identify load, signing driving’s in and out for designated loads.

• Recruitment for office staff

• Hiring interviewing

• Ect.

Assistant Director

Our children r tomorrows leaders child care center - Chestertown, MD August 2020 to February 2023

Company assistant Direct

Second in command of center

Preparing monthly curriculum

Managing center child teacher ratio

Collecting payment

Teaching classes

Center state paperwork

Managing staff

Customer service

Data entry

Filing

Managing staff, children, and center paperwork

Dance coach/owner

Rashane Leeds Dance company - Chestertown, MD

June 2020 to February 2023

Taught all levels of dance, such as

• Tap

• Ballet

• Jazz

• Modern

• Hip-hop

• Liturgical

• Turn, leaps combinations

• Musical theatre

Stage productions

Put together shows

Did marketing for shows

Data entry, bookkeeping, etc.

Dance coach/owner

Rashane Leeds Dance company - Chestertown, MD

June 2020 to February 2023

Taught all levels of dance, such as

• Tap

• Ballet

• Jazz

• Modern

• Hip-hop

• Liturgical

• Turn, leaps combinations

• Musical theatre

Stage productions

Put together shows

Did marketing for shows

Data entry, bookkeeping, etc.

• Accounting

1. balancing Financial statement

2. Processing Payment

3. Financial book keeping

4. Data Entry

5. Collections

6. Sending out financial notice and reminders

Warehouse Manager

Macys Logistics Warehouse - Joppatowne, MD

September 2019 to May 2021

Supervised over 50 employees

Conducted daily morning leadership meetings

Managed the picking team assuring the correct items where selected. Daily documenting

Problems solving

Inside Sales Representative

Macys Wharehouse & Logistics - Joppa, MD

May 2018 to May 2018

Joppa, MD

Set and enforced proactive inspection and maintenance schedules to keep equipment in good operational condition.

Boosted warehouse operations efficiency by overseeing dispatching and setting optimal employee schedules.

Completed timely and accurate daily logs to keep internal reporting accurate and effectively track materials movements.

Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols.

Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds. Inside Sales Representative 10/2016 to 11/2020

USB Payment Processing NE - Towson, Md

Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.

Prospected 100's potential customers per week through Java System and maintained solid 85 % conversion rate.

Collaborated with vendor representatives and company customers to set up optimal delivery schedules. Computed total costs and profit requirements for customer sales to provide accurate pricing. Visited customer locations to evaluate requirements, demonstrate offerings and propose strategic solutions for diverse needs.

Emphasized product features based on analysis of customers' needs. Completed company leadership training program.

Education

General educational development

Philideco dance company - Philadelphia, PA

April 2009 to May 2013

Associate's degree in Dance choreography

Dance Theatre of Harlem Inc - New York, NY

April 2009 to May 2012

Associate of Science in Business Management

Stevenson University - Stevenson, MD

March 2012

High school diploma

Baltimore School For The Arts - Baltimore, MD

August 2005 to July 2007

Associate of Arts in Dance

Stevenson Univeristy

High School Diploma

Francis Scott Key High School - Union Bridge, MD

Skills

• Faxing paperwork

Meeting arrangements

Delivering files

Recordkeeping

Office management

Report analysis

• Database Administration

• Document Management

• Warehouse Management

• Inside Sales

• Calendar Management

• Microsoft SQL Server

• Pricing

• Java

• MySQL

• SQL

• User Interface (UI)

• Data Warehouse

• JavaScript

• XML

• Google Docs (10+ years)

• Background dancing (cruise lines) (9 years)

Certifications and Licenses

90 Early childhood 90 hours certification

December 2011 to Present

School age and preschool 90 hour certificate

First aid and CPR

Continuing education

90 Early childhood 90 hours certification

December 2011 to Present

School age and preschool 90 hour certificate

First aid and CPR

Continuing education

Master tap certification

September 2018 to Present

Became a certified tap master teacher from (steps on Broadway)



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