Data Entry Customer Service
Resume:
Rashane Mitchell-Lee
Newark, DE *****
**********.**@*****.***
Accomplished Administrative Support professional practiced at addressing all facets of business office needs, including file and document management, inventory allocation and technical training. Proficient in maintaining stringent financial controls and timelines. Offering diplomatic and professional communication, strong time management and multitasking expertise. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.
Authorized to work in the US for any employer
Work Experience
Service Assistant
ChristianaCare - Newark, DE
April 2023 to Present
Serving patients
Data entry
Managing hospital floor
Orders and supplies
Customer Service
Organizing
Cleaning
Preparing patient meals
Taking Orders
Office Manager
Best Warehousing and Transport (BWT) - Newark, DE
March 2022 to Present
• Scheduling inbound and out bounds
• shipping and receiving loads.
• Accounting
1. balancing Financial statement
2. Processing Payment
3. Financial book keeping
4. Data Entry
5. Collections
6. Sending out financial notice and reminders
• Uploading the necessary data in the company’s designated tmc database.
• Being a direct assistant to company General manager.
• Supervising office clerk team.
• Training and retraining staff when needed.
• Customer service ( working hands on assisting drivers check in, identify load, signing driving’s in and out for designated loads.
• Recruitment for office staff
• Hiring interviewing
• Ect.
Assistant Director
Our children r tomorrows leaders child care center - Chestertown, MD August 2020 to February 2023
Company assistant Direct
Second in command of center
Preparing monthly curriculum
Managing center child teacher ratio
Collecting payment
Teaching classes
Center state paperwork
Managing staff
Customer service
Data entry
Filing
Managing staff, children, and center paperwork
Dance coach/owner
Rashane Leeds Dance company - Chestertown, MD
June 2020 to February 2023
Taught all levels of dance, such as
• Tap
• Ballet
• Jazz
• Modern
• Hip-hop
• Liturgical
• Turn, leaps combinations
• Musical theatre
Stage productions
Put together shows
Did marketing for shows
Data entry, bookkeeping, etc.
Dance coach/owner
Rashane Leeds Dance company - Chestertown, MD
June 2020 to February 2023
Taught all levels of dance, such as
• Tap
• Ballet
• Jazz
• Modern
• Hip-hop
• Liturgical
• Turn, leaps combinations
• Musical theatre
Stage productions
Put together shows
Did marketing for shows
Data entry, bookkeeping, etc.
• Accounting
1. balancing Financial statement
2. Processing Payment
3. Financial book keeping
4. Data Entry
5. Collections
6. Sending out financial notice and reminders
Warehouse Manager
Macys Logistics Warehouse - Joppatowne, MD
September 2019 to May 2021
Supervised over 50 employees
Conducted daily morning leadership meetings
Managed the picking team assuring the correct items where selected. Daily documenting
Problems solving
Inside Sales Representative
Macys Wharehouse & Logistics - Joppa, MD
May 2018 to May 2018
Joppa, MD
Set and enforced proactive inspection and maintenance schedules to keep equipment in good operational condition.
Boosted warehouse operations efficiency by overseeing dispatching and setting optimal employee schedules.
Completed timely and accurate daily logs to keep internal reporting accurate and effectively track materials movements.
Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds. Inside Sales Representative 10/2016 to 11/2020
USB Payment Processing NE - Towson, Md
Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
Prospected 100's potential customers per week through Java System and maintained solid 85 % conversion rate.
Collaborated with vendor representatives and company customers to set up optimal delivery schedules. Computed total costs and profit requirements for customer sales to provide accurate pricing. Visited customer locations to evaluate requirements, demonstrate offerings and propose strategic solutions for diverse needs.
Emphasized product features based on analysis of customers' needs. Completed company leadership training program.
Education
General educational development
Philideco dance company - Philadelphia, PA
April 2009 to May 2013
Associate's degree in Dance choreography
Dance Theatre of Harlem Inc - New York, NY
April 2009 to May 2012
Associate of Science in Business Management
Stevenson University - Stevenson, MD
March 2012
High school diploma
Baltimore School For The Arts - Baltimore, MD
August 2005 to July 2007
Associate of Arts in Dance
Stevenson Univeristy
High School Diploma
Francis Scott Key High School - Union Bridge, MD
Skills
• Faxing paperwork
Meeting arrangements
Delivering files
Recordkeeping
Office management
Report analysis
• Database Administration
• Document Management
• Warehouse Management
• Inside Sales
• Calendar Management
• Microsoft SQL Server
• Pricing
• Java
• MySQL
• SQL
• User Interface (UI)
• Data Warehouse
• JavaScript
• XML
• Google Docs (10+ years)
• Background dancing (cruise lines) (9 years)
Certifications and Licenses
90 Early childhood 90 hours certification
December 2011 to Present
School age and preschool 90 hour certificate
First aid and CPR
Continuing education
90 Early childhood 90 hours certification
December 2011 to Present
School age and preschool 90 hour certificate
First aid and CPR
Continuing education
Master tap certification
September 2018 to Present
Became a certified tap master teacher from (steps on Broadway)
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