Customer Service Deep Cleaning

**/**** - *******

CONTACT

India

+91-748**-***** / +91-952*******

****************@*****.***

Indian

SKILLS

LANGUAGES

PROFESSIONAL SUMMARY

Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.

WORK HISTORY

Cleaner

Hotel Maurya - India

• Chemical mixing and storage

• Kitchen deep cleaning

• Disinfection techniques

• Cleaning equipment knowledge

• Safety procedure compliance

• Hoovering

• Vacuuming

• Housekeeping

• Customer service

• Sweeping

• Polishing

• Kitchen Backsplash Removal

• Bulb replacements

• Surface polishing

• Cleaning inventory management

• COSHH compliant

• Hard floor mopping

• Covid-19 cleaning standards

• Building safety inspections

• Commercial window cleaning

• Carpet vacuuming

• Cleaning chemicals knowledge

• Scrubber dryer operation

• Touchpoint cleaning

English: Native language

MANOJ KUMAR

Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.

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• Reported breakages to supervisor.

• Correctly used colour-coded equipment.

• Safely stored cleaning solutions, equipment and chemicals. Provided high-quality cleaning service at inner-city businesses locations.

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• Kept floors clean with regular sweeping, vacuuming and mopping. Used correct procedures to clean floors, communal areas and work spaces.

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• Completed quick-turnaround cleaning of vehicles between routes.

• Wiped down fixtures to remove built-up dust and maintain appearance. Achieved spotless results within working timeframes to meet client needs.

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Operated job-specific equipment to shampoo carpets, wax tile and buff floors.

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• Vacuumed carpeted areas and mopped hard floors.

• Cleared dust and debris from building sites.

• Polished glass, mirrors and metal items to attractive shine. Removed used towels and bedding, replaced with new and reset spaces to professional standards.

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Conducted thorough venue inspections to accurately identify cleaning needs.

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Followed health and safety standards governing correct use of chemicals.

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Adhered to daily kitchen cleaning checklist and rotated stock to maintain freshness.

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Employed optimal safety practices to eliminate risks, hazards and accidents.

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Handled after-hours cleaning for professional office spaces, replenishing supplies, servicing bathrooms and resetting spaces.

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Developed outstanding stain removal, spot cleaning and deep cleaning techniques to meet evolving customer demands.

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Cleaned surfaces to preserve professional standards and minimize infection risks.

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Ensuring the hallway, stairs and windows are cleaned to a high standard.

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Ability to utilize the available time to organize and complete work within a specific timeframe

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Cleaner 10/2017 - 12/2019

Hotel Patliputra Continental - India

EDUCATION

Intermediate, 2017

Senior Secondary School Education – India

Matric, 2015

Secondary School Education – India

HOBBIES

Washed and spot-cleaned files, desktops, office glass, partitions, doors, and walls.

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Cleaned windows, glass partitions and mirrors using soapy water, surface cleaner, sponges and squeegees.

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Mixed water and detergents in containers to prepare chemical cleaning solutions.

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Promoted building security by locking doors and checking electrical appliances for safety hazards.

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Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.

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Cleaned and sanitized restrooms and fixtures including sinks and toilets.

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Emptied wastebaskets and transported other trash and waste to disposal areas.

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Cleaned rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms.

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Carried linens, towels, toilet items, and cleaning supplies, using wheeled carts.

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Followed health and safety guidelines to properly dispose of waste and toxic materials.

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Organised cleaning supply closets for ease in locating necessary products.

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• Worked quickly to complete cleaning within allotted timeframes.

• Communicated well with team across multiple locations. Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.

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Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.

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• Room decorating

• Gardening

• Cooking

Contact this candidate