Jacqueline Espino-Ramos

A position in a company where I can use my skills, and which offers

growth and advancement. Able to work in a fast based environment, stand, lift and be a team player. Very reliable, fast learner, great listener; bi-lingual Spanish/English.

14631 Vaughan St,

Detroit, Michigan 48223

313-***-****

adyzxp@r.postjobfree.com

EXPERIENCE

Banquet Server,Bellagio Banquet & Conference Center Dearborn Heights, MI

January 2019 - March 2020

My duties were to serve the guests, make sure that all their needs were met while being under our services and provide the best experience that we could provide to all our guests. Banquet Server,Centerplate Detroit, MI

November 2017-2019

My duties were to serve our guests, make sure that all their needs were met while being under our services and provide the best experience that we could provide to all our guests at Centerplate. In addition, we were also responsible for setting up banquet party rooms, catering to our guests at Motor City Hotel, and clearing the decorated tables.

Banquet Server,SMS Staffing, Detroit, Michigan

September 2016-2017

Responsible for setting up banquet party rooms, catering to our guests at Motor City Hotel, and clearing tables.

Home Health Care Aide,State of Michigan, Detroit, Michigan March 2014-2016

Responsible for cleaning, cooking, assisting in daily grooming such as showers shaving Etc. Duties also include running errands such as Dr. appointment, shopping, washing clothes Etc.

SKILLS

Excellent communication skills,

customer service and organization

skills. I possess the ability to multi

-task and work in a fast-paced

environment. In addition, I

obtained a certificate for TIP

training with tipsalcohol.com

December, 2017.

AWARDS

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LANGUAGES

Spanish and English

EDUCATION

GED diploma, General studies,

Franklin Adult Education Center,

Detroit, MI, 2000 year(s), currently

furthering my education.

Bi-Lingual Non-Licensed Agent, Dialogue Marketing Inc, Troy, Michigan

May 2012- December 2012

Responsible for answering incoming calls, filing, faxing, etc. Duties also include assisting customers with their payments and calling old customers to see if they’re going to renew their insurance. Maintaining a clean work environment as well.

Assembly Okie Operator, Vetbuilt, Detroit, Michigan February 2011- May 2011

Responsible for answering incoming calls and giving quotes for car insurance companies. Duties also included making outbound calls to remind members of their due date and accepting payments as well. Member Service Representative-Bi-Lingual,Vetbuilt/IMA of Detroit, Southfield, Michigan

August 2010- January 2011

Responsible for building up to 400 seats per day. Duties also included maintaining a clean work environment and training new employees on the Okie Machine.

Medical Records Clerk, Kelly Services, Detroit, Michigan March 2010- October 2010

Responsible for assisting members with account balances, transferring funds, closing accounts, etc., for several Credit Unions around the world.

Mental Health Assistant, BCA Stonecrest, Detroit, MI November 2008- January 2009

Responsible for filing, faxing, loose filing and answering incoming calls. Duties also included preparing charts for the Dr. and cashing customers out.

Mental Health Assistant, Circle of Life, Detroit, MI October 2007- November 2008

Responsible for checking patients every 15 minutes for safety and behavior, intervening and charting on their behavior, hygiene, and meals.

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