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Sales Executive Customer Service

Location:
Al Ain, Abu Dhabi, United Arab Emirates
Posted:
August 17, 2023

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Resume:

Summary

Dec-****_Sep-****

UAE_Al Ain

Nationality: Morocco

Address: Al Ain - United Arab Emirates

Phone: +971-**-***-****

Email: adyzxf@r.postjobfree.com

Abdelmottalib Boussardi

I am an approachable, motivated and confident Sales Executive with the ability to excel sales targets and make a real difference in the organization’s revenue generation. I have expert knowledge of the selling process and I fully recognize the human and emotional aspects of buying and selling. I possess strong social skills that enable me to be a strong relationship builder with clients. Experience

Sales Executive

Demilano (Leathers)

July-2022 _ Present

UAE_Al Ain

Responsibilities

• Meeting and greeting customers and making them feel welcome.

• Engage in up selling, cross selling and multiple selling for all product categories.

• Monitor individual sales and achieve performance target and KPI.

• Provide customer feedback on product, especially newly launched product.

• Building relationships with new customers.

• Deal with customer feedback, enquiries, complaints and refunds.

• Maintain inventory accuracy by properly receive, display and store merchandise according to company guidelines.

• Maintain a safe and clean store environment and implement daily housekeeping duties.

• Maintain proper visual merchandising according to company guidelines.

• Supervising junior sales representatives.

Achievements

Exceeded the targets every month--> Best sales achiever

Consistently delivered a 100% customer satisfaction Selage

Perfume

Sales Executive

10 Years of Experience in retail and Customer Service Arabic Native Speaker / English Fluent

I am an approachable, motivated, and confident Sales Executive with the ability to excel sales targets and make a real difference in the organization’s revenue generation. I have expert knowledge of the selling process and I fully recognize the human and emotional aspects of buying and selling. I possess strong social skills that enable me to be a strong relationship builder with clients. Sales Executive (Freelancer)

Lowe, Armani, Acqua Di Parma

Dec-2019 _ Feb-2022

UAE_Al Ain

Responsibilities

• Organizes workflow for timely and reliable team performance

• Supervises work schedules to always ensure proper and adequate shift coverage

• Selects and assigns orientation of new staff and training

• Evaluates performance and delegates staff responsibilities

• Counsels’ employees on problem areas related to performance and registration

• Works with team members to generate personal development plans, identify areas for growth, and enhance performance

• Performs performance appraisals and interviews, and provides feedback and coaching to staff regarding the policies and procedures of admissions

• Gives input for and ensures compliance with established organizational objectives, policies, environmental, infectious control, and safety standards Sales Executive

Rose Perfume Shop

Responsibilities

• Greet and welcome all customers who visit the store.

• Work on the store KPI’s (UPT, VPT, visitors count and sales achievements)

• Build and maintain customer relationships in order to build strong loyalty.

• Give advice and guidance on product selection to customers.

• Develop a strong product information knowledge.

• Ensure promotion materials in store are up to date and in impeccable conditions.

• Immediately report discrepancies and problems.

• Answer and conducts telephone conversations as per company’s procedures. Jul-2015 _ Nov-2026

UAE_AL Ain

Responsibilities

• Take customer orders at the counter

• Receive payments and present change to customers

• Pack food items, make coffee, and fill beverage cups

• Function as the host/hostess of the restaurant

• Make reservations for customers

• Receive food checks from waiters or customers

• Appeal to impatient or irritated customers, especially during rush hours

• Manage the register, including all credit card and cash operations

• Ensure a balance of the register at the end of the shift or working period Education & Certificates

High school:

Secondary school level Economy and management. 2008 Certificate & Courses

Accounting and financial AFC course. 2009

Strategic Marketing course. 2010

Communication & Negotiation Skills. 2011

Responsibilities

• Learn and master brand and product knowledge.

• Advise clients across the brand and all product categories.

• Maintaining and developing relationships with existing customers.

• Making accurate, rapid cost calculations.

• Providing customers with quotations.

• Gathering market and customer information.

• Checking quantities of goods on display and in stock.

• Contacted clients by phone and e-mail.

Trainee (Casablanca)

ZARA (Boutique) Sep-2011 _ Mar-2013

Morocco_Csablanca



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