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Customer Service Set Up

Location:
Edmonton, AB, Canada
Posted:
August 16, 2023

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Resume:

KATHLEEN NORTHCOTT ***U, *****-** Ave

Edmonton, AB T5T 2K1

780-***-****

adyzwu@r.postjobfree.com

I am interested in applying for any full time position you have available. Most recently I accepted a month long contract with Tartan as an Inventory Specialist/Stores Manager to correct their inventory totals as well as correct the count in JDE program. I have a great deal of experience and knowledge in many areas that will be of benefit to your organization. My attention to detail has been nationally recognized by two past employers. I am interested in joining a team that is established as a well known employer that can offer long term employment.

I am very well versed in the area of inventory management and shipping and receiving freight, both locally and internationally. While employed with my last four employers my main duties included inventory control and tool maintenance which included preventative maintenance and tracking of a large fleet. I designed programs on excel that I used to implement and maintain all inventory to effectively and efficiently perform the task at hand. I possess strong leadership skills, communication skills and can effectively multitask which will be a benefit to your organization. I work effectively with others, problem solve and make correct and responsible decisions. I have extensive customer service skills and relate well with all I encounter. I am friendly and efficient and have a keen eye for details. Along with these attributes I also possess strong numerical skills.

My resume follows this letter and contains information that further outlines my background, qualifications and skills. To answer any questions you may have or to schedule an appointment to meet and discuss how my experience and abilities may be of service to you, please contact me at 780-***-**** or by email at adyzwu@r.postjobfree.com you for your time and consideration. I look forward to meeting with you to further discuss this opportunity.

Sincerely,

Kathleen Northcott

KATHLEEN NORTHCOTT

104U, 17111-63 Ave

Edmonton, AB T5T 2K1

780-***-****

adyzwu@r.postjobfree.com

RELEVANT SKILLS AND EXPERIENCE

Material /Warehouse Coordinator

I have effectively addressed both employees and management with accurate delivery dates

Processed all packing slips matching them to PO’s ensuring that all items arrived were correct and without damage

Handled all replacements for material damages or nonconformance items as well as maintained the safe working order of the tools

Communicated effectively with all suppliers to ensure delivery dates and back orders were completed

Well versed in the preparation of shipping documents, local and international

Most recently managed tool inventory with Arcsset. As this system was new to Tarpon I performed all aspects of the program including set up, not just maintenance.

Set up as a new system, Tool Hound 5 for inventory management at Powell.

Tool management also included a large fleet (100) vehicles and 30 trailers managed with EmKay and myself

Designed a program to allow access to safety/calibration certificates in the field

Did initial job set up’s as well as large tear downs upon completion; organizing all items to return to the shop including large trailers and C Cans which included making sure all permits for travel were in place

Read blue prints and take offs to ensure all product was ordered for new jobs

Implemented and maintained systems on Excel and ACCPAC that controlled volumes of inventory as well as forecasted future needs

Supervised warehouse personnel

Supervised and implemented safety programs, was on the safety committee

Performed all office duties, phones and filling.

HIGHLIGHTS OF QUALIFICATIONS

Well versed in Tools Inventory Programs; JDE, Arcsset, Tool Hound, EmKay and Parts Pro

Class three with air brakes, Transportation Acts of Canada and Log Books as well as a Cargo securement course

Strong attention to detail and dedicated to producing top quality work

Excellent organization, multitasking and time management skills

Part of the safety committee with all past employers with a strong attention to the safety of all employees

Extensive years of experience in the customer service industry

Friendly, outgoing, courteous, personable and professional

Creative and resourceful in problem solving; decisive and accountable

Fork lift license (Hyster reach, sit down C/B and Diesel),CSTS-09, H2S Alive, WHMIS and TDG certificates

Advanced Standard First Aid Certificate Level “C”

Certified to certify all fall restraints

Extensive experience in a fast paced environment and the ability to work well under pressure

Willing to learn new things

Kathleen Northcott Page 2

EDUCATION

BUSINESS ADMINISTRATION: MARKETING MAJOR-HONOURS DIPLOMA

NAIT, Edmonton, AB

HOTEL AND RESTAURANT ADMINISTRATION

SAIT, Calgary, AB

CAREER HISTORY

Card Dealer 2016-Present

River Cree Casino

Edmonton, AB

Tartan Contract Position Dec 2019

Stores Management on large oil and gas plant

Expeditor 2016-2016

Phoenix Industrial, NWR site

Redwater, AB

Warehouse Coordinator 2014-2015

Tarpon Construction

Edmonton, AB

Tool Inventory Coordinator 2013-2014

Powell Canada Inc.

Acheson, AB

Contact: Vicki Plitt 780-***-****

Inventory Clerk 2012-2012

Igloo Prebuilt Homes

Acheson, AB

Contact: Wendy 780-***-****

Material Co-coordinator 2011-2012

Northgate Industries

Acheson, AB

Contact: Jacquie 780-***-****

Dock Associate 2008 –2010

FedEx Freight Canada

16310-121 A Ave

Edmonton, AB

Contact: Hiedel 780-***-****

References Available Upon Request



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