Customer Service Call Center
Resume:
Braden Stetzer
Management/Technology/Customer Service Experience
Ocala, FL 34472
***********@*****.***
* ***** *********** ** ********** experience Medical, Retail, and Warehouse industries.
• BAS Graduate - Recording Arts (Mac/PC)
• Tech experience ( knowledge on signal flow, trouble shooting skills, and base level soldering knowledge/application)
• Digital literacy certified
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience:
Survey Technician
Rogers Engineering - Ocala, FL
July 2023 to Present
• Land Survey
• Boundary survey
• Mortgage Survey
• In field work
• Customer relations
Shift Supervisor
TRULIEVE MEDICAL DISPENSARY - Ocala, FL
January 2018 to June 2023
• Opening/Closing
• Inventory Coordinator (Previous)
• Delivery Coordinator (Previous)
• Microsoft Word
• Microsoft Excel
• Logistics
• Regularly use Zendesk for I.T. Support request (AnyDesk experience)
• Fleet management
• Leadership
• Cash handling
• HIPAA Practices
• POS
• Inventory management
• Patient escalation training
Shift Leader/Warehouse Safety Manager
Sherwin Williams Co - Ocala, FL
2016 to 2017
34470
Store phone number: 352-***-****
Supervisor: Robert, Henriquez 352-***-****
• Retail/Commercial Sales
• Opening/closing
• Bank deposit drops
• Warehouse safety Manager. Ordering of all safety equipment. Expense out any damages from the warehouse, make sure we were ready for State and County audits on safety/regulations
• Lead Generation
• Check processing for credit lines
• Transfer paper work
• Volatile chemical/hazardous substance safety training Sales
Associate
Finish Line - Ocala, FL
2013 to 2014
34474
• Retail Sales/POS
• Responsible for upkeeping Finish Lines specific showroom presentation/branding
• Selling Shoes and add on sales, cashier
• Maintaining organization of stock room
• Maintaining company standards
Education
Bachelor of Science Degree in Recording Arts
Fullsail University - Orlando, FL
2014 to 2016
Diploma
Forrest High School - Ocala, FL
2008 to 2012
Skills
• Shift Lead (3 years)
• Key Holder (4 years)
• Shift Management (3 years)
• Supervising (2 years)
• Customer Service (5 years)
• HIPAA (3 years)
• Cash handling (5 years)
• Production Management (2 years)
• Front Desk (3 years)
• Branding
• Fleet Management (2 years)
• Medical management
Certifications and Licenses
Driver's License
High School Diploma
June 2012 to Present
Bachelors of Science Degree (Recording Arts)
2016 to Present
Additional Information
• Leadership skills/proven experience
• Empathetic
• Personable
• Driven
• Able to see all tasks through to completion
• Communication
• Observant
• Situational awareness
• Excellent sense on separation of work and personal life
Contact this candidate